How to Fix & Retrieve Pictures/Videos From a Water Damaged iPhone That Won’t Turn on

Summary: Spilled water on your iPhone? This article guides you in detail, how to fix water-damaged iPhone and do’s to avoid further damage. Also learn ways to recover lost photos and videos when your iPhone is not turning on due to the damage.

| Q. I accidentally dropped my iPhone in swimming pool and now it does not turn on anymore. How can I fix my water damaged phone? Is there any way I can rec__over photos and videos from my water damaged iPhone
A. To fix a water damaged iPhone, try to dry it completely while to recover your lost photos and videos you have two options:

1. Recover from Apple iCloud and iTunes backup
2. If, backup files are not accessible or deleted, recover using third-party software
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This article guides you in detail, how to fix such water-damaged iPhone and recover lost photos and videos when the device is not turning on.
The damage caused by water or any other liquid on iPhones is unpredictable. Your iPhone may or may not turn on and there is a high possibility of losing your data including photos and videos on it.
Even if your iPhone is under the one-year warranty, Apple does not cover liquid damages to iPhone. So now you are in a crazy situation of double loss, of owning a faulty device and losing precious photos and videos stored in it.
First, a piece of advice: Stay calm. Before trying to retrieve lost photos through any method follow the essential dos and don’ts to fix your iPhone and avoid further loss.

DOs fo****r Water Damaged iPhone

• **Try drying
  **Remove excess water off the iPhone by rubbing it dry on a towel. Gently shake it to clear the water in the sockets and ports of the phone.
• **Do not plug it in or turn it on
  **Do not plug or turn on the wet iPhone as this can cause a short circuit. Even if it turns on, it will stop working forever after sometime. If the iPhone is in Power on or Sleep Mode, switch it off completely and leave it to dry for at least two days.
• **Remove the SIM card
  **Take out the SIM card from the iPhone to avoid damage to key components and rub it dry on a clean cotton cloth.
• **Dry with silica gel sachets
  **Use silica gel packets to dry your wet iPhone and leave it for at least 48 hours.

DON’Ts for Water Damaged iPhone

• Do not press any buttons of wet iPhone
• Do not try to switch on your iPhone to avoid short circuit
• Do not use a hairdryer or other drying tools to dry your phone
• Do not place your iPhone in raw rice to avoid foreign particles entering inside

How to Recover Data from Water Damaged iPhone

After doing above essential hacks, once you power on your water damaged iPhone, there are two possibilities, either your phone starts working but you have lost your data or iPhone does not switch on at all!
Do not panic, as in either case, you can recover your lost photos and videos from a water damaged iPhone via two methods

Method 1: Recover from **iCloud and iTunes backup
**Apple has this remarkable feature in which all iPhone data is automatically saved in iCloud and iTunes backup. You just you need to sign in to iCloud or iTunes through your Apple ID on the new iOS device. Next, select and transfer the desired files to the new device from the list of available backups in iCloud/iTunes.

_**Method 2: Recover from third-party application
**_In case you are unable to restore photos from the iCloud and iTunes backup files or have deleted your desired files from the backup, opt for a third-party application to recover photos or videos from your water damaged iPhone.
From a plethora of iPhone data recovery software available in the market, experts recommend to pick only the trusted and secure data recovery tool, specially designed for the iOS device.

**Use iPhone Data Recovery Software  by Stellar
**One of the commonly used third-party data recovery software is Stellar Data Recovery for iPhone. The easy-to-use interface and 100% safe download makes it a popular choice among iPhone users.

If your iPhone is synchronized with iCloud and iTunes backup, you can retrieve lost photos and videos from water damaged iPhone using Stellar Data Recovery for iPhone. In the situation when your iPhone is not detected by the system or do not switch on at all, after it is damaged due to water, the software offers two ways to recover photos and videos:

1. Recovery from iCloud Backup
2. Recovery from iTunes Backup

**Step-by-step: Recovery from iCloud Backup

Step 1: Install and Run Stellar Data Recovery for iPhone and select “Recover from iCloud Backup**” from the main menu.

Figure 1: Illustrates the main screen

Step 2: Enter the Apple ID and password to sign in to iCloud.

Figure 2: Illustrates the credential screen

Step 3: After entering the credentials, the software displays the list of all backup files. Select the desired files and click Scan

Click here


Figure 4: Illustrates backup files list

Step 4: Preview the selected files and press Save. You can save recovered photos or videos at the desired location.

Figure 5: Illustrates the preview of the files

Step-by-step: Recovery from iTunes Backup
Step 1: Select “Recover from iTunes Backup” option on the main screen

Step 2: The software displays all iTunes backup files. From the Tree view, select the file categories from which you want to recover photos/videos. it will list all files under that category.

Figure 6: Illustrates the backup files list

Step 3: Preview the existing and/or deleted files

Figure 7: Illustrates the Preview of files under the selected category

Step 4: Click ‘Save’ to recover the file. You can either choose to save all or a few files by selecting the checkboxes.

_ Figure 8: Illustrates the file saving process_

**Conclusion
**The safest way to _rec_over lost photos and videos from water damaged iPhone is through a secure third-party tool.
The easy-to-use interface along with scanning and recovery precision makes iPhone Photo Recovery Software  by Stellar most sought by iPhone users. It comes as a blessing, especially when the iTunes and iCloud backup files become inaccessible or unreadable.

Try the Free Demo Version of the software to recover your lost and deleted pictures/videos in Mac or in Windows.

How to Activate Stellar Data Recovery for iPhone

If you want to recover and save the missing or deleted iPhone data, activate Stellar Data Recovery for iPhone on your computer.

The demo version of the software is only for evaluation purposes. To use its full functionality, purchase the software and then activate it.

The software can be activated using the Activation Key, which you receive via email after purchasing the software. It would help if you had an active Internet connection to activate Stellar Data Recovery for iPhone .

Steps to activate Stellar Data Recovery for iPhone

1. Run the demo version of Stellar Data Recovery for iPhone software
2. On the main interface, click the Activation icon

1. The Activation window appears. Enter the Activation Key you received in your email after purchasing the software.

1. Click Activate
2. The software verifies the entered key. After successful verification, a message appears saying ‘Activation Completed Successfully’. Click OK.

If you don’t have the Activation Key of Stellar Data Recovery for iPhone, here’s how to get it…

In case you don’t have an Activation Key, follow the below steps:

• Free download and install the software on your computer
• Click on the Activation icon on the home screen of the software
• Click Get it now

• The software directs you to the buy page. Next, click on Windows or Mac tab, as per your system.
• Click on Buy Now button to purchase the software
• Fill in your details as asked
• After purchasing the software within a few minutes, you will receive an Activation Key and the link to download the product on your email. Use that link and key to activate Stellar Data Recovery for iPhone as given in steps (1-6)

Note: If you didn’t receive the Activation Key at your registered email within a few minutes of purchasing the software, contact our customer support via mail, chat, or call.

Stellar Data Recovery for iPhone® Stellar Data Recovery for iPhone® is the best DIY software to recover missing or accidentally deleted Contacts, Messages, Calendar, Photos, Videos, Call History etc directly from iPhone or iPad.

7 Ways to Fix iTunes Error 9

Summary: The iTunes error 9 appears when iPhone update through iTunes gets failed. It’s annoying as the error doesn’t let you use your device further. Learn 7 quick methods to fix iTunes error 9 and update the device without any issue.

Trying to get the new iOS on your iPhone but facing iTunes Error 9?

The iTunes error 9 usually occurs while updating your iPhone via iTunes. The error annoyingly neither lets you update the iPhone nor do any activity on your device. Thus, it urgently requires a fix so that you can work on your iPhone and also update the device.

In this post, we will share with you 7 best possible ways to fix iTunes Error 9. But before that let’s know what is causing the iTunes error on trying to update your iPhone.

Why does iTunes Error 9 occur?

It is difficult to determine the exact reason of your iTunes Error 9. But it may be due to any of the reasons given below :

• USB port or cable is damaged
• You have jailbroken your iPhone
• Corrupt network settings
• Security software prevents access to Apple server

How to fix iTunes error 9?

Since it is usually, regarded as a hardware issue, you should begin with hardware-related workarounds and later move to other software troubleshooting methods.

Going by the order, try below methods to fix iTunes Error 9

1. Check USB cable & port
2. Restore iPhone with iTunes on another computer
3. Force your device to restart
4. Check Anti-Virus & Firewall on your computer
5. Update iTunes to the latest version
6. Use Recovery Mode to Fix iTunes Error 9
7. Choose to update iPhone wirelessly

Solution 1: Check USB cable and port

Make sure your iPhone USB cable and port are properly connected and working fine. Do the below checks and fix:

• USB cable is not loosely connected to the computer
• You are using the USB cable that you got with your iPhone or another certified cable
• The USB port is not damaged. Try by shifting to another USB port

Solution 2: Restore iPhone with iTunes on another computer

iTunes error 9 is generally regarded as a hardware-related problem. Sometimes it is difficult to detect the issue. The easier way out is to restore iPhone using iTunes on another computer or laptop. If still the error persists, move on to the other workarounds.

Solution 3: Force restart your device

Apple suggests trying once force a restart of iPhone to fix iTunes error 9.

iPhone X, iPhone 8, & iPhone 8 Plus users: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the Apple logo.

iPhone 7 & iPhone 7 Plus users: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.

Solution 4: Check Anti-Virus & Firewall on your computer

Antivirus or Firewalls in your computer may prevent iTunes to connect with Apple server.  Check the security software settings, and tweak them if required to allow iTunes to access the network servers.

Solution 5: Update iTunes to the latest version

Updates usually bring in new features, fix existing bugs and make the application smarter. If the iTunes error 9 is due to outdated iTunes, installing the latest version may help to fix the error.

How to update iTunes to the latest version?

For Windows users: Launch iTunes on PC. On the menu bar, click Help > Check for Updates and follow the given instructions

For Mac users: Launch iTunes on Mac. On Menu bar go to iTunes > Check for Updates and follow the on-screen instructions.

After updating iTunes, reboot your computer and check if the iTunes error 9 is fixed.

Solution 6: Use Recovery Mode to fix iTunes Error 9

iPhone in Recovery Mode

All the above methods fail to fix iTunes error 9? As last resort choose Recovery Mode to restore iPhone in iTunes. Choosing this option means you will lose all your iPhone data. Thus, first take backup in iCloud or iTunes before applying this fix.

How to put your iPhone into Recovery Mode? (For iPhone 8, 8 Plus, & X users)

• Update your iTunes
• Press and release the Volume Up button and then the Volume Down button
• Press and hold the Side button till connect to iTunes screen appears
• Once the iPhone is in Recovery Mode, connect your computer with iPhone via USB cable. You will see the white Apple logo screen.
• When iTunes asks you to update or restore, click Update to reinstall iOS

Lost iPhone data after restoring iPhone in iTunes via Recovery Mode?

Losing iPhone data after update through Recovery mode is a panicky situation. It gets even more serious if you are unable to restore from iCloud or iTunes backup. In such situation, Stellar Data Recovery for iPhone comes as big relief**.** The software restores complete iPhone information from iPhone, iCloud and iTunes.

Stellar iPhone data recovery software quickly and safely restores all iPhone data including photos, videos, music, contacts, messages, Safari bookmarks, etc. It also recovers the lost WhatsApp, WeChat, Line, Viber, Tango, and Kik messages. The software is extremely easy to use. Simply launch it on your Mac or PC, connect your iPhone to the computer and follow the on-screen instructions.

 

Solution 7: Choose to update iPhone wirelessly

Select Software Update in Settings on iPhone

Alternatively update iPhone wirelessly, without using iTunes.  Make sure you have a continuous Internet connection. Go to Settings > General > Software Update. If an update is available, tap on Download and Install.

Conclusion

Although iTunes Error 9 rarely occurs but is a frustrating situation as you are unable to do any other activity on your device.

You can sometimes easily fix the Error 9 by doing a simple check if your USB cable, port connection, and firewall settings are appropriate. Restarting the device and updating iTunes to the latest version can also resolve Error 9. As a last resort, update iOS in iTunes through Recovery Mode. Nevertheless, you can also choose to bypass iTunes and update your device wirelessly.

One of the above methods is surely going to help you out. Also do not forget to share with us in the comment box below, which of these methods helped you to fix iTunes Error 9.

What to do if iPhone is not listed when I run the software?

Your iPhone will only appear in the software if it is visible in iTunes on your computer. If your iOS device is not listed in the software, it means iTunes is not installed on your PC or Mac.

Download the latest version of iTunes and then launch the Stellar Data Recovery for iPhone software.

To launch iTunes on your computer:

When iTunes is not installed on your computer, Stellar Data Recovery for iPhone  automatically generates the below message. It asks to download and install iTunes. You can click on ‘Click here’ to download iTunes.

If iTunes is already install on your computer and you don’t see your iPhone in the software, update your iTunes to the latest version.