How to Fix & Retrieve Pictures/Videos From a Water Damaged iPhone 12 Pro That Wont Turn on

How to Fix & Retrieve Pictures/Videos From a Water Damaged iPhone That Won’t Turn on

Summary: Spilled water on your iPhone? This article guides you in detail, how to fix water-damaged iPhone and do’s to avoid further damage. Also learn ways to recover lost photos and videos when your iPhone is not turning on due to the damage.

| Q. I accidentally dropped my iPhone in swimming pool and now it does not turn on anymore. How can I fix my water damaged phone? Is there any way I can rec__over photos and videos from my water damaged iPhone
A. To fix a water damaged iPhone, try to dry it completely while to recover your lost photos and videos you have two options:

Recover from Apple iCloud and iTunes backup
If, backup files are not accessible or deleted, recover using third-party software
|
| — |

This article guides you in detail, how to fix such water-damaged iPhone and recover lost photos and videos when the device is not turning on.
The damage caused by water or any other liquid on iPhones is unpredictable. Your iPhone may or may not turn on and there is a high possibility of losing your data including photos and videos on it.
Even if your iPhone is under the one-year warranty, Apple does not cover liquid damages to iPhone. So now you are in a crazy situation of double loss, of owning a faulty device and losing precious photos and videos stored in it.
First, a piece of advice: Stay calm. Before trying to retrieve lost photos through any method follow the essential dos and don’ts to fix your iPhone and avoid further loss.

DOs for Water Damaged iPhone

**Try drying
**Remove excess water off the iPhone by rubbing it dry on a towel. Gently shake it to clear the water in the sockets and ports of the phone.
**Do not plug it in or turn it on
**Do not plug or turn on the wet iPhone as this can cause a short circuit. Even if it turns on, it will stop working forever after sometime. If the iPhone is in Power on or Sleep Mode, switch it off completely and leave it to dry for at least two days.
**Remove the SIM card
**Take out the SIM card from the iPhone to avoid damage to key components and rub it dry on a clean cotton cloth.
**Dry with silica gel sachets
**Use silica gel packets to dry your wet iPhone and leave it for at least 48 hours.

DON’Ts for Water Damaged iPhone

Do not press any buttons of wet iPhone
Do not try to switch on your iPhone to avoid short circuit
Do not use a hairdryer or other drying tools to dry your phone
Do not place your iPhone in raw rice to avoid foreign particles entering inside

How to Recover Data from Water Damaged iPhone

After doing above essential hacks, once you power on your water damaged iPhone, there are two possibilities, either your phone starts working but you have lost your data or iPhone does not switch on at all!
Do not panic, as in either case, you can recover your lost photos and videos from a water damaged iPhone via two methods

Method 1: Recover from **iCloud and iTunes backup
**Apple has this remarkable feature in which all iPhone data is automatically saved in iCloud and iTunes backup. You just you need to sign in to iCloud or iTunes through your Apple ID on the new iOS device. Next, select and transfer the desired files to the new device from the list of available backups in iCloud/iTunes.

_**Method 2: Recover from third-party application
**_In case you are unable to restore photos from the iCloud and iTunes backup files or have deleted your desired files from the backup, opt for a third-party application to recover photos or videos from your water damaged iPhone.
From a plethora of iPhone data recovery software available in the market, experts recommend to pick only the trusted and secure data recovery tool, specially designed for the iOS device.

**Use iPhone Data Recovery Software by Stellar
**One of the commonly used third-party data recovery software is Stellar Data Recovery for iPhone. The easy-to-use interface and 100% safe download makes it a popular choice among iPhone users.

If your iPhone is synchronized with iCloud and iTunes backup, you can retrieve lost photos and videos from water damaged iPhone using Stellar Data Recovery for iPhone. In the situation when your iPhone is not detected by the system or do not switch on at all, after it is damaged due to water, the software offers two ways to recover photos and videos:

Recovery from iCloud Backup
Recovery from iTunes Backup

**Step-by-step: Recovery from iCloud Backup

Step 1: Install and Run Stellar Data Recovery for iPhone and select “Recover from iCloud Backup**” from the main menu.

Figure 1: Illustrates the main screen

Step 2: Enter the Apple ID and password to sign in to iCloud.

Stellar Figure 2: Illustrates the credential screen

Step 3: After entering the credentials, the software displays the list of all backup files. Select the desired files and click Scan

Figure 4: Illustrates backup files list

Step 4: Preview the selected files and press Save. You can save recovered photos or videos at the desired location.

Figure 5: Illustrates the preview of the files

Step-by-step: Recovery from iTunes Backup
Step 1: Select “Recover from iTunes Backup” option on the main screen

Step 2: The software displays all iTunes backup files. From the Tree view, select the file categories from which you want to recover photos/videos. it will list all files under that category.

Figure 6: Illustrates the backup files list

Step 3: Preview the existing and/or deleted files

Figure 7: Illustrates the Preview of files under the selected category

Step 4: Click ‘Save’ to recover the file. You can either choose to save all or a few files by selecting the checkboxes.

_ Figure 8: Illustrates the file saving process_

**Conclusion
**The safest way to _rec_over lost photos and videos from water damaged iPhone is through a secure third-party tool.
The easy-to-use interface along with scanning and recovery precision makes iPhone Photo Recovery Software by Stellar most sought by iPhone users. It comes as a blessing, especially when the iTunes and iCloud backup files become inaccessible or unreadable.

Try the Free Demo Version of the software to recover your lost and deleted pictures/videos in Mac or in Windows.

How to Restore iPhone without Backup

Summary: Have you lost your iPhone data after an iOS upgrade or accidental deletion, etc.? Learn how iPhone data recovery software helps restore your iPhone without backup.

Digital devices are at a constant risk of inadvertent data loss, this data might be critical and iPhones are no exception. As a result, understanding different approaches you can take to bounce back from iPhone data loss is crucial when there’s no recent backup.

Data loss in iPhone occurs when you accidentally delete some important data, or your device is lost or stolen or physically damaged resulting in an inability to access or use your data. The best way to prevent it is to take routine backups of your iPhone data using iCloud or iTunes.

However, many users fail to maintain regular iPhone backups and lose crucial data when dealing with a fatal error. In such cases, you can utilize the multiple practices mentioned in this guideline to restore all your iPhone data without backup and save the day.

What Causes Data Loss on iPhones?

In the world of smartphones, there are many ways to lose data. Sometimes, it happens by accident; other times, it emerges as a result of malicious activity. Some of the most common causes of data loss on iPhones include:

Human Error: Sometimes, data loss occurs when someone accidentally deletes important data. Either they were not paying attention or were distracted by something else that lead accidental data loss.
Malware Activity: Malware is a program designed to harm your phone or information. Although iOS is relatively immune to cyber-attacks, it’s still advised to stay away from suspicious websites and emails to keep your iPhone and its data safe.
Software Corruption: Software corruption occurs when a program, including an OS, fails to run properly due to internal errors like virus or malware attack, failed software updates, etc.

Although there are many other causes for data loss in iPhones, the top three mentioned above are the most common.

Can iPhone Data be Restored without Backup?

It may be possible to restore iPhone data without backup, but its success depends on certain factors. Deleting the iPhone data or factory resetting the iPhone doesn’t mean that your data is completely removed from the device. That data is still there on your device but has been moved to an unallocated folder.

To restore this deleted or lost iPhone data, immediately stop using your device to avoid overwriting. Then there is a possibility that you may be able to retrieve your iPhone data.

How Can I Restore iPhone without Backup?

The only way to restore lost data on your iPhone without a backup is by utilizing third-party recovery software. Stellar Data Recovery for iPhone is an award-winning recovery software that can restore deleted or lost files from your iPhone/iPad/iPod touch. It offers many amazing features to help you get back your photos, videos, audio files, documents, and other essential data in no time.

This software is powerful and easy-to-use when retrieving lost data, and you can operate it even if you have no technical background. Follow the steps below to discover how to utilize Stellar Data Recovery for iPhone and restore your lost data.

Connect your iOS-operated device to a computer
Download and install Stellar Data Recovery for iPhone on your computer.
Click on the Start menu, type Stellar Data Recovery for iPhone, and press Enter.
As the software launches, enter the Activation Key you received with your purchase.
Then select the type of data you wish to recover and click Next.

Wait for the scanning process to finish.

Browse the recovered files and press Recover to save them on a storage device.

After following the instructions, the lost files are accessible on the storage device you selected.

How Do I Prevent Data Loss on iPhones?

An iPhone backup is the best way to prevent data loss; it’s a copy of your data on a storage media or any Cloud server other than your iPhone.

There are several ways to create a backup of your iPhone; the safest choices are iTunes and iCloud. Follow the instructions below to create a backup immediately.

Back up iPhone using iTunes

Follow these steps to utilize iTunes:

Download and install iTunes on your computer.
Connect your device to the computer.
Once you’re in the Device Summary page, click on Back Up Now.
Wait for the process to finish.

Back up iPhone using iCloud

Follow these steps to utilize iCloud:

Unlock your phone and open Settings.
Tap on your name at the top of the screen.
Select iCloud on the following page.
Turn on iCloud Backup.
Tap Back Up Now.
Wait for the process to finish.

Click here

![iCloud backup](https://cdn-cmlep.nitrocdn.com/DLSjJVyzoVcUgUSBlgyEUoGMDKLbWXQr/assets/images/optimized/rev-8b4e845/www.stellarinfo.com/blog/wp-content/uploads/2023/05/iCloud-backup.jpg)

You can use this iCloud backup to restore iPhone data when needed. To know more, read: How to Restore iPhone from iCloud backup .

Bottom Line

Data loss in iPhone can occur due to various reasons including accidental deletion, software malfunction, etc.

The best way to prevent such scenarios is by taking regular backups of your iPhone. So, in an emergency, you can restore all your data from the backups you created earlier.

If you need help keeping healthy backups or utilizing recovery software to restore your information, seek a professional assistant to provide more instructions.

FAQ

1. Is Stellar Data Recovery for iPhone free?

You can download a free demo of Stellar Data Recovery for iPhone and test all the features. However, you must activate the product if you wish to recover files.

2. What version of iOS does Stellar Data Recovery for iPhone support?

The software supports the latest iOS and all the previous versions.

3. Does Stellar Data Recovery for iPhone require iTunes to be installed?

Stellar Data Recovery for iPhone utilizes iTunes system drivers to identify your devices.

4. How to recover deleted photos, videos & music files from your iPhone?

Users may lose their photos/videos/ music files due to accidental file deletion, system resets, failed updates, etc. However, by using Stellar Data Recovery for iPhone, you can recover lost media from Camera Roll, Photo Stream, WhatsApp, Kik, Viber, Tango, and other apps.

5. How to recover deleted voice memos from your iPhone?

You can restore deleted voice memos from the Recently Deleted folder, iCloud or iTunes backup, and iPhone data recovery software.

6. How to recover deleted contacts from your iPhone?

Losing contacts is frustrating, leaving users in agony to re-enter the lost information manually. However, Stellar Data Recovery for iPhone offers professional scans to retrieve lost or missing contacts and save them in CF, CSV, or HTML formats.

7. How to Retrieve Call History on iPhone?

Call logs may become inaccessible because of an app crash, iOS update, hardware damage, etc. Use backup or Stellar Data Recovery for iPhone to restore the lost or deleted iPhone call history .

8. How to retrieve deleted text messages on your iPhone?

Messages may contain valuable information, and losing them can cause immense stress. Use the best iPhone data recovery tool like Stellar Data Recovery for iPhone to recover lost text messages and iMessages from your iPhone or iPad.

9. How to recover deleted notes from your iPhone?

If you lose access to your notes for some reason, you can use Stellar Data Recovery for iPhone to run deep scans and retrieve deleted Notes and attachments .

10. How to restore iPhone from iTunes backup?

Although you can restore an iTunes backup from your computer, Stellar Data Recovery for iPhone also lets you retrieve only the preferred files from your iTunes files.

How to Fix & Retrieve Pictures/Videos From a Water Damaged iPhone That Won’t Turn on

Recover from Apple iCloud and iTunes backup
If, backup files are not accessible or deleted, recover using third-party software
|
| — |

DOs for Water Damaged iPhone

**Try drying
**Remove excess water off the iPhone by rubbing it dry on a towel. Gently shake it to clear the water in the sockets and ports of the phone.
**Do not plug it in or turn it on
**Do not plug or turn on the wet iPhone as this can cause a short circuit. Even if it turns on, it will stop working forever after sometime. If the iPhone is in Power on or Sleep Mode, switch it off completely and leave it to dry for at least two days.
**Remove the SIM card
**Take out the SIM card from the iPhone to avoid damage to key components and rub it dry on a clean cotton cloth.
**Dry with silica gel sachets
**Use silica gel packets to dry your wet iPhone and leave it for at least 48 hours.

DON’Ts for Water Damaged iPhone

Do not press any buttons of wet iPhone
Do not try to switch on your iPhone to avoid short circuit
Do not use a hairdryer or other drying tools to dry your phone
Do not place your iPhone in raw rice to avoid foreign particles entering inside

How to Recover Data from Water Damaged iPhone

Recovery from iCloud Backup
Recovery from iTunes Backup

Step-by-step: Recovery from iCloud Backup
Step 1: Install and Run Stellar Data Recovery for iPhone and select “Recover from iCloud Backup” from the main menu.

Figure 1: Illustrates the main screen

Step 2: Enter the Apple ID and password to sign in to iCloud.

Stellar Figure 2: Illustrates the credential screen

Step 3: After entering the credentials, the software displays the list of all backup files. Select the desired files and click Scan

Figure 4: Illustrates backup files list

Step 4: Preview the selected files and press Save. You can save recovered photos or videos at the desired location.

Figure 5: Illustrates the preview of the files

Step-by-step: Recovery from iTunes Backup
Step 1: Select “Recover from iTunes Backup” option on the main screen

Step 2: The software displays all iTunes backup files. From the Tree view, select the file categories from which you want to recover photos/videos. it will list all files under that category.

Figure 6: Illustrates the backup files list

Step 3: Preview the existing and/or deleted files

Figure 7: Illustrates the Preview of files under the selected category

Step 4: Click ‘Save’ to recover the file. You can either choose to save all or a few files by selecting the checkboxes.

_ Figure 8: Illustrates the file saving process_

Try the Free Demo Version of the software to recover your lost and deleted pictures/videos in Mac or in Windows.

How to fix ‘Unable to load Video: An Error Occurred’

Summary: Are you facing ‘unable to load video’ error message while trying to play videos on iPhone or iPad? No worries. This post guides you how to fix the error and watch your videos on the iOS device without any issue.

‘I am frequently facing ‘unable to load video’ error message ever since iOS 16 update. Its annoying as I cannot watch videos on iPhone. How to fix the issue?’

‘Since I upgraded to iPhone14 Pro from iPhone 11, I have problem playing a few videos. It states ‘error loading video’. I even bought more iCloud storage but no luck. Please help.’

Videos not loading on iPhone or show ‘Unable to load video, an error occurred’ message is a persistent issue faced by iPhone users, even after successive iOS upgrades, irrespective of the iPhone model.

As the annoying error stops you from watching your favorite videos on iPhone, you want to fix it soon. But before that its’ important to understand what could be the cause of this ‘unable to load video’ error, to troubleshoot the problem accordingly.

Why iPhone shows unable to load videos error?

There is no single reason for video loading error. Usually, videos saved in iCloud would display unable to load error on iPhone, if the Internet is off or you have slow connection.

Another common reason behind videos not loading on iPhone is that the ‘optimize storage’ option is enabled on your iOS device. Apple offers this feature to save space on your iOS device and stores the full resolution videos to iCloud. However, this often results in the video loading problem on the device.

Its’ also possible that your iPhone has insufficient space, which prevents videos from loading. There could also be a bug that can be fixed with iPhone update.

Right 9 ways to Fix ‘Unable to load Video, an error occurred’ on iPhone, iPad

Click here

![Stellar](https://cdn-cmlep.nitrocdn.com/DLSjJVyzoVcUgUSBlgyEUoGMDKLbWXQr/assets/images/optimized/rev-8b4e845/www.stellarinfo.com/blog/wp-content/uploads/2021/12/Featured-Unable-to-load-Video-an-error-occurred.jpg)

Method 1: Restart iPhone

Restart, also called soft reset can fix error in loading video on iPhone or iPad. Close all the applications and restart your iPhone or iPad.

Method 2: Turn on Internet of the iOS device

If you are watching YouTube, Netflix, or other online videos, ensure cellular data of your device is turned on. In case you are facing the error ‘unable to load video: an error occurred’ while loading a higher quality version of the video on iPhone, try by switching to uninterrupted Wi-Fi connection. Note that high speed Internet is necessary for streaming videos on iOS device.

Method 3: Update your iOS device

You can update the device to fix ‘unable to load video’ error on iPhone or iPad. To update your iPhone or iPad follow the given steps. Before that make sure Wi-Fi is turned on.

Go to Settings > General > Software Update.
Click Download and Install followed by Install Now.

Method 4: Turn off the Optimize Storage option

When ‘optimize storage’ option is enabled on your iOS device, all the full-resolution high quality videos and photos get saved in iCloud while only the compressed space-saving versions are on your iPhone.

Thus, when you try to open a video on the iOS device, it takes time eventually to load it from iCloud. While sometimes, the video may not load at all. Try to fix unable to load video on iPhone by turning off this feature. Here are steps to disable optimize storage’ option:

Open Settings. Click on your name.
Tap on iCloud > Photos.
Below Optimize iPhone Storage, tap on Download and Keep Originals option.

Figure: Disable Optimise iPhone Storage Option

Wait until the iPhone downloads all the videos from iCloud. You should now be able to open videos without loading error.

Method 5: Update the app that shows video load error on iPhone

If the video loading issue error pops up in a particular app like YouTube, Instagram, then update the application. If the update doesn’t help, you can reinstall the app also. This should fix videos not loading error or buffering issues. App update are available in App Store. To update any iPhone app follow the given steps:

Open the App Store.
Now click on your profile icon on top.

Figure: Update app in App Store

Scroll to find your app and click on the Update button next to it. You can also click on Update All on top.

Method 6: Create free space on your iPhone

High quality videos may not load and show error if there is no space on your iPhone. Check your iOS device, if it has enough free space. Its’ essential to have 2GB free space available in the device to play high quality and large size videos.

You can check the available space on your iPhone or iPad by navigating to: Settings > General > iPhone Storage.

Figure: iPhone storage screen

On the top right, you will see the amount of space used on your iOS device. If the space is less, remove the useless videos, photos, apps and other data on your iPhone or iPad.

Method 7: Access video from iCloud.com

If the videos don’t load on iPhone and show error, try to access them via iCloud.com on your computer by following the below steps:

Open iCloud.com and enter Apple ID credentials to sign in.
Click on the Photos or iCloud Drive app where the video is saved.
Find your video and click on it to open.

There’s also the options in icloud.com to share the video via email or download to save it on your computer.

Method 8: Repair video not loading on iPhone

If you face ‘unable to load video’ an error occurred in Camera Roll videos of iPhone, the file may have corrupted.

Copy or transfer the problem video to your PC or Mac. Download and install a video repair software—Stellar Repair for Video . It can fix file corruption in the error throwing iPhone video. The software is compatible with MP4, MOV, HEVC, video files formats used in iPhone and iPad.

The software also offers a free trail wherein you can repair the corrupt video and watch its preview.

Method 9: Restore iPhone to factory settings

If ‘unable to load video’ error is perpetual on your iPhone or iPad, in spite of trying the above methods, then factory reset can be your last bet.

As all know, factory reset will delete everything on your iOS device , make sure you create the latest backup of the iPhone in iCloud or iTunes.

Follow the below steps to factory reset iPhone and fix unable to load video error:

Open Settings > General > Reset.
Click on Erase All Content and Settings.
Enter Apple passcode. Click on Erase iPhone and follow the prompts.

Now check if the video error problem is resolved or not.

Wrapping Up & FAQ

Usually one of the methods shared in this post fixes the error – ‘unable to load video‘, an error occurred’ on iPhone. However, unfortunately if none works and you cannot play videos on iPhone, contact Apple support .

FAQ

Why does my iPhone say ‘an error occurred while loading a higher quality version of this photo’?

High quality photos/videos require more storage space to open. Less free storage is one of the for the media file loading error.

Hence, delete some useless photos, videos, or apps to free up space. Now you can open the high quality photo/video smoothly without any error.

2. Why my iPhone videos not playing on PC?

Your iPhone videos may not play on Windows PC due to many reasons— the media player doesn’t support videos file format; virus in your PC; or the video has turned corrupt during transfer. However, you can fix the problem and play iPhone videos on Windows .

3. Why I cannot view my video in icloud.com?

In iCloud.com, select the Photos app and click Photos. In the side bar, you will see the thumbnails of all your photos and videos. Find your video and click on it to view.

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How to Fix & Retrieve Pictures/Videos From a Water Damaged iPhone 12 Pro That Wont Turn on | Stellar

How to Fix & Retrieve Pictures/Videos From a Water Damaged iPhone That Won’t Turn on

DOs for Water Damaged iPhone

DON’Ts for Water Damaged iPhone

How to Recover Data from Water Damaged iPhone

How to Restore iPhone without Backup

What Causes Data Loss on iPhones?

Can iPhone Data be Restored without Backup?

How Can I Restore iPhone without Backup?