How to fix error 1015 while restoring iPhone 12 Pro | Stellar

How to fix error 1015 while restoring iPhone 12 Pro | Stellar

Nova Lv13

How to fix error 1015 while restoring iPhone

Summary: Error 1015 appears during iPhone restore through iTunes. If you are getting this error, its probably due to attempts of jailbreak or iPhone downgrade. This post shares 7 ways to fix iPhone restore error 1015 on iPhone 7, 8, XS, XR, SE, 11, 12, and above models.

Are you receiving iPhone error 1015 during restore with iTunes as below?

Case 1: _I have an old iPhone 3G stuck in Recovery Mode. I am trying to restore it through iTunes. But at the end of the restore, I get unknown error 1015. How can I fix error 1015 on my own?
_

Case 2: I tried to restore my iPhone in iTunes. It won’t finish because of this error 1015 code. I have the latest software. I’ve restarted and updated my iPhone too. Still the same error message appears.

Have you used tools like TinyUmbrella to restore firmware that Apple no longer supports?

Did you try to jailbreak your iPhone by using applications like Redsn0w or Pwnage?

If yes, that’s the reason behind the problem. The error 1015 is typically caused by attempts of jailbreak or downgrade on the iOS device. Such activities are a violation of the iOS end-user software license agreement. They can make your iPhone vulnerable to malware and prone to errors like 1015.

Naturally, Apple wouldn’t encourage jailbreak or downgrading to an older iOS version. Thus, you are bound to face problems when trying the unauthorized iOS modifications on your iPhone or iPad.

Thus, the probable reasons for the iPhone restore error 1015 are:

  • Downgrade of iOS
  • Jailbreak
  • Outdated software
  • Third-party tools on your computer

This post shares all the possible solutions to fix iPhone restore error 1015.

You can apply these solutions on all iPhones including 3G, 4, 5, 6, 6s, 7, 8, X and above models using any iOS version.

1. I****nstall the latest version of iTunes

Make sure your computer has the latest iTunes before restoring iPhone using iTunes.

On Windows PC, update iTunes by following Help > Check for Updates in the top menu bar of iTunes.

On Mac, go to App Store > Updates > click Install, if you see any iTunes updates.

2. Update iOS

iOS updates usually fix error 1015 which appears while restoring iPhone with iTunes.

On your iPhone, go to Settings > General > Software Update and tap Download and Install.

3. Update Windows or macOS

System update ensures smooth and error-free performance of your computer.

If you are using Windows PC, follow Start > Settings > Update & Security > Windows Update.

On Mac, click on Apple icon and select S****oftware Update and click on updates available.

4. Uninstall third-party software on PC/ Mac

Third-party software often create conflict among programs while performing iPhone restore or update with iTunes. You may not receive the error 1015, after uninstalling such programs.

On Windows computer go to Start > All apps. Find the third-party software and right-click on it. Choose Uninstall.

On Mac, in the Finder window, go to Applications. Find and select the third-party software. In the top menu bar, go to File and select Move to Trash. Next, click on Empty Trash.

5. Put your iPhone in Recovery Mode and restore

Before you put your iPhone on Recovery Mode, ensure you are using the latest version of iTunes. Next, follow the below steps to restore iPhone using the Recovery Mode.

  • Connect your iPhone to computer
  • Open iTunes
  • Force restart your iPhone while it is still connected to the computer, until you see the iTunes logo (To force restart use home and/or volume button depending on your iPhone version)

iPhone in Recovery Mode and restore

  • On your computer, you will receive a dialog box asking to either Update or Restore.

Iphone Problem Requires Update or Restore

  • Click Update

After the Update process completes, you can restore your iPhone from iTunes or iCloud backup without facing the error 1015.

Note: If you are unable to enter Recovery Mode on your iPhone due to jailbreak, you may use programs like RecBoot, which are used to enter and exit the Recovery Mode on iPhone, iPad or iPod touch.

6. Delete the IPSW file on your computer

Files with .ipsw extensions on your computer are backups and temporary files of your iOS updates. Many iPhone users who were receiving error 1015 while restoring iPhone were able to fix the problem by deleting these files on their PC or Mac.

Deleting these backup files doesn’t impact your iTunes or iPhone function.

Note: You can get rid of the old IPSW files and keep the most recent ones.

Location of .IPSW files on your computer:

On Windows XP: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Update

On Windows Vista/7: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates

On Mac OS X: ~/Library/iTunes/iPhone Software Updates

7. Restore your iPhone into DFU Mode

When no other method is helpful, choose to put your iPhone in DFU (Device Firmware Update) mode. Whether you are receiving the iPhone error 1015 due to jailbreaking your iOS device or not, the DFU mode solution is your last resort to fix error 1015.

As in Recovery Mode, bringing your iOS device to DFU mode will lead to loss of iPhone data. Thus, before you attempt this, make sure you have iCloud or iTunes backup.

Steps to DFU mode for iPhone 7, 6s and below users:

  • Connect your iPhone to computer (even if your iPhone is off)
  • For 8 seconds, press and hold the Sleep button and Home button (iPhone 6s and below users) or the volume down button (iPhone 7). Next, release the Sleep button but continue to hold the Home button or the volume down button until iTunes shows message _‘iTunes has detected an iPhone in recovery mode._’

iTunes has detected an iPhone in recovery mode

  • Leave the Home button or volume down button. The iPhone screen turns black indicating the device has entered DFU mode
  • Next, you can restore your iPhone using iTunes

Steps to DFU mode for iPhone X, 8, or 8 Plus users

  • Connect your iPhone to computer (even if your iPhone is off)
  • Quickly press and release the volume up button, quickly press and release the volume down button, and press and hold the side button until your iPhone screen turns black
  • Press and hold the volume down button while continue holding the side button for 5 seconds
  • Release the side button and continue holding the volume down button until your iPhone shows up in iTunes.
  • Next, release the volume button. Your iPhone is in DFU mode

Now restore iPhone with iTunes. You can exit DFU Mode by force restarting your iPhone.

| Unable to restore iPhone from iTunes after Recovery Mode or DFU Mode?
If after putting your iOS device to Recovery or DFU mode you are unable to restore iPhone, download Stellar Data Recovery for iPhone The DIY software for Mac and PC can easily restore the data from iPhone, iCloud, and iTunes.

iPhone Data Recovery iPhone Data Recovery Mac

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To Sum Up

Naturally, the error code 1015 is annoying when you quickly want to restore your iPhone using iTunes.

The error usually appears when your software is not updated, you have attempted jailbreak or downgraded your iPhone’s iOS.

The post shares 7 different ways you can try to fix the problem. Begin with the simpler troubleshooting such as updating your iOS, Windows/ macOS and iTunes. Uninstalling third-party security software or deleting the IPSW files on your computer has also worked for many in resolving the error 1015.

In case these methods don’t work, then go for the tougher solutions like bringing iPhone to Recovery Mode or DFU Mode which lead to iPhone data loss. They are the harsher solutions to the problem, but assure you don’t receive error 1015 while restoring from iTunes. But make sure you have iCloud and iTunes backup before attempting these two methods. Else you would need an iPhone data recovery software such as Stellar Data Recovery for iPhone to restore your lost iPhone data. The software is quick and efficient way to get back lost data in cases of jailbreak, downgrade of iOS and restore errors.

How To Recover Data From Lost or Stolen iPhone In Easy Steps

Summary: Lost your iPhone and now worried about your precious data on it? This post shares how efficiently Stellar Data Recovery for iPhone can recover lost data from a lost or stolen iPhone using iCloud Backup.

When we lose our phone, then the only thing we worry about is the valuable data stored on it. To recover all our critical data (contacts, messages, photos, videos, voice memo, etc.) all we need to do is restore them either from iTunes or iCloud backup. What if due to some unknown reasons, we are unable to access the backup? Well, in such cases we can still recover our files from the backup via Stellar Data Recovery for iPhone software.

Apple is known for its flagship features and, one of them being able to automatically backup the iPhone data. ICloud and iTunes automatically back up iPhone data and updates it whenever you sync it to your Mac. The advantage of these backup systems is that you can recover your data when your iOS device is lost or stolen.

Speaking of which, a friend of mine lost his iPhone and was looking for ways to restore his critical data. As he had saved the information by backing it up, all he had to do was transfer the information to the new iOS device. However, as luck would have it, he was unable to access the backup files either.

To get rid of the deadlock, he decided to look for a third-party application which can recover iPhone data, and after some analysis, he opted for iPhone Data Recovery Software  by Stellar.

Stellar Data Recovery for iPhone (Ultimate Solution to Recover iPhone Data)

If your backup is accessible, you can recover data from the backup files. If you cannot access the backup files, then you need a third-party iPhone Data Recovery Software to recover data from your lost or stolen iPhone.

Stellar Data Recovery for iPhone provides you with 2 options to recover iPhone data i.e. either from iTunes backup files or iCloud backup files. It is easy to use and deploys a robust scanning algorithm so as to recover as much data as possible.

Irrespective of how you lost your iPhone data, you can get back your data in two Recovery modes namely:

  1. from iTunes Backup
  2. from iCloud Backup

Let’s look at each —

Recovery Mode 1: iTunes Backup Files

You can recover iPhone data if you have synchronised your iPhone with iTunes earlier. To recover data from iTunes Backup files, follow these steps:

i. Run Stellar Data Recovery for iPhone and select “Recover from iTunes Backup” tab

Stellar iPhone data recovery- recover from iTunes backup

Figure 1 illustrates the main screen of the software

ii. The software displays the list of all iTunes backup files. Select the required backup file to recover

Stellar iPhone data recovery- list of backups available

Figure 2 illustrates the entire list of the backup files

iii. From the Tree view, select the supported file categories which will list all the items under that category head.

iv. Preview the selected backup files and save the files

Stellar iPhone data recovery- Preview the recovered files

Figure 3 represents the preview of the files

**Note: You can preview the existing and deleted files. Moreover, type the keyword or filename in the search box to search for a particular file.

v. Click the Save button to recover the file.

Recovery Mode 2: iCloud Backup files

You can restore your iPhone data from iCloud Backup files as well. Follow the steps given below:

i. Install and Run Stellar Data Recovery for iPhone and select “Recover from iCloud Backup” tab.

Stellar iPhone data recovery- main screen

Figure 5 represents the home screen of the software

ii. Next, enter the Apple ID and Password and sign in to iCloud.

Stellar iPhone data recovery- recover from iClouds

Figure 6 illustrates the credential page

iii. After entering the necessary credentials, the software displays the list of all the backup files. Select the required files and press the Scan button

Stellar iPhone data recovery- list of all recovered files

Figure 7 Represents the list of all files

iv. Preview the selected files and press the Save button which you can save to the desired location.

Stellar iPhone data recovery- preview of recovered files

Figure 8 illustrates the preview of the files

The Process is over!!

What does Stellar Data Recovery for iPhone offers?

  • Supports latest iOS 17, 16 15, 14, 13, 12 and below
  • Recovers data from iTunes/iCloud Backup files
  • Supports multiple device connections
  • Data recovery from encrypted iTunes Backup files
  • Provides option to import files to iPhones

Concluding Note

Simplicity is one of the several major aspects that are frequently sought by users. On that note, the interface of Stellar Data Recovery for iPhone software is quite simple and intuitive, and users can quickly and accurately recover iPhone data. With that said, do make it necessary to regularly backup your iPhone data.

Recover Deleted iPhone WhatsApp Attachments on Mac and Windows

Your iPhone has simplified your life to a great extent by making your daily task feasible. You can check your emails, send and receive text messages, WhatsApp messages, and attachments, browse the Internet, capture precious moments, etc. But, there could be situations, where the critical data stored on your iPhone might accidentally get deleted, especially the messages and attachments stored on your WhatsApp.

This situation often occurs when cleaning up the unwanted messages from the message boxes. Nevertheless, landing up in such a situation is disastrous.

With Stellar Data Recovery for iPhone, you can now recover lost or deleted iPhone WhatsApp attachments both on your Mac and Windows based systems. It is a highly reliable data recovery software that is capable of recovering your lost or deleted data from your iPhone, iTunes, and iCloud.

Steps to recover iPhone WhatsApp Attachments

Follow the below-mentioned steps, to recover deleted iPhone WhatsApp attachments on your Mac and Windows-based systems with Stellar Data Recovery for iPhone.

Step 1) Install Stellar Data Recovery for iPhone on your Mac or Windows based system

Step 2) Connect your iPhone to your system

Note: You can connect multiple devices and the software will list up the connected devices

Step 3) Double click on the icon of the software and the main screen will open as shown below

Stellar Data Recovery for iPhone

Step 4) To recover from your iPhone, click on the Recover from iPhone option displayed on the main screen and select “Message & Chats” option from the list.

Step 5) The software will scan the selected device and list all the items on your phone

Step 6) You can select WhatsApp option from the list

Step 7) Now click on the save button to save the files

Step 8) Provide the location where you would want the recovered data to be saved.

Note: You can import the recovered data to your iPhone but this option is available only when you recover the data in a Windows based system.

To sum up, whenever you are in a situation where you have lost or accidentally deleted WhatsApp attachment from your iPhone, you can rely on Stellar Data Recovery for iPhone. This is a highly-efficient software that is capable of recovering all your lost or deleted data from iPhone, iCloud, and iTunes backup. With this software, you can save all your recovered messages and attachments at your preferred location on your computer.

What to do if iPhone is not listed when I run the software?

Your iPhone will only appear in the software if it is visible in iTunes on your computer. If your iOS device is not listed in the software, it means iTunes is not installed on your PC or Mac.

Download the latest version of iTunes and then launch the Stellar Data Recovery for iPhone software.

To launch iTunes on your computer:

When iTunes is not installed on your computer, Stellar Data Recovery for iPhone  automatically generates the below message. It asks to download and install iTunes. You can click on ‘Click here’ to download iTunes.

If iTunes is already install on your computer and you don’t see your iPhone in the software, update your iTunes to the latest version.


  • Title: How to fix error 1015 while restoring iPhone 12 Pro | Stellar
  • Author: Nova
  • Created at : 2024-08-20 20:51:55
  • Updated at : 2024-08-21 20:51:55
  • Link: https://blog-min.techidaily.com/how-to-fix-error-1015-while-restoring-iphone-12-pro-stellar-by-stellar-data-recovery-ios-iphone-data-recovery/
  • License: This work is licensed under CC BY-NC-SA 4.0.