How to fix error 1015 while restoring iPhone 13 mini | Stellar
How to fix error 1015 while restoring iPhone
Summary: Error 1015 appears during iPhone restore through iTunes. If you are getting this error, its probably due to attempts of jailbreak or iPhone downgrade. This post shares 7 ways to fix iPhone restore error 1015 on iPhone 7, 8, XS, XR, SE, 11, 12, and above models.
Are you receiving iPhone error 1015 during restore with iTunes as below?
Case 1: _I have an old iPhone 3G stuck in Recovery Mode. I am trying to restore it through iTunes. But at the end of the restore, I get unknown error 1015. How can I fix error 1015 on my own?
_
Case 2: I tried to restore my iPhone in iTunes. It won’t finish because of this error 1015 code. I have the latest software. I’ve restarted and updated my iPhone too. Still the same error message appears.
Have you used tools like TinyUmbrella to restore firmware that Apple no longer supports?
Did you try to jailbreak your iPhone by using applications like Redsn0w or Pwnage?
If yes, that’s the reason behind the problem. The error 1015 is typically caused by attempts of jailbreak or downgrade on the iOS device. Such activities are a violation of the iOS end-user software license agreement. They can make your iPhone vulnerable to malware and prone to errors like 1015.
Naturally, Apple wouldn’t encourage jailbreak or downgrading to an older iOS version. Thus, you are bound to face problems when trying the unauthorized iOS modifications on your iPhone or iPad.
Thus, the probable reasons for the iPhone restore error 1015 are:
- Downgrade of iOS
- Jailbreak
- Outdated software
- Third-party tools on your computer
This post shares all the possible solutions to fix iPhone restore error 1015.
You can apply these solutions on all iPhones including 3G, 4, 5, 6, 6s, 7, 8, X and above models using any iOS version.
1. I****nstall the latest version of iTunes
Make sure your computer has the latest iTunes before restoring iPhone using iTunes.
On Windows PC, update iTunes by following Help > Check for Updates in the top menu bar of iTunes.
On Mac, go to App Store > Updates > click Install, if you see any iTunes updates.
2. Update iOS
iOS updates usually fix error 1015 which appears while restoring iPhone with iTunes.
On your iPhone, go to Settings > General > Software Update and tap Download and Install.
3. Update Windows or macOS
System update ensures smooth and error-free performance of your computer.
If you are using Windows PC, follow Start > Settings > Update & Security > Windows Update.
On Mac, click on Apple icon and select S****oftware Update and click on updates available.
4. Uninstall third-party software on PC/ Mac
Third-party software often create conflict among programs while performing iPhone restore or update with iTunes. You may not receive the error 1015, after uninstalling such programs.
On Windows computer go to Start > All apps. Find the third-party software and right-click on it. Choose Uninstall.
On Mac, in the Finder window, go to Applications. Find and select the third-party software. In the top menu bar, go to File and select Move to Trash. Next, click on Empty Trash.
5. Put your iPhone in Recovery Mode and restore
Before you put your iPhone on Recovery Mode, ensure you are using the latest version of iTunes. Next, follow the below steps to restore iPhone using the Recovery Mode.
- Connect your iPhone to computer
- Open iTunes
- Force restart your iPhone while it is still connected to the computer, until you see the iTunes logo (To force restart use home and/or volume button depending on your iPhone version)
- On your computer, you will receive a dialog box asking to either Update or Restore.
- Click Update
After the Update process completes, you can restore your iPhone from iTunes or iCloud backup without facing the error 1015.
Note: If you are unable to enter Recovery Mode on your iPhone due to jailbreak, you may use programs like RecBoot, which are used to enter and exit the Recovery Mode on iPhone, iPad or iPod touch.
6. Delete the IPSW file on your computer
Files with .ipsw extensions on your computer are backups and temporary files of your iOS updates. Many iPhone users who were receiving error 1015 while restoring iPhone were able to fix the problem by deleting these files on their PC or Mac.
Deleting these backup files doesn’t impact your iTunes or iPhone function.
Note: You can get rid of the old IPSW files and keep the most recent ones.
Location of .IPSW files on your computer:
On Windows XP: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Update
On Windows Vista/7: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
On Mac OS X: ~/Library/iTunes/iPhone Software Updates
7. Restore your iPhone into DFU Mode
When no other method is helpful, choose to put your iPhone in DFU (Device Firmware Update) mode. Whether you are receiving the iPhone error 1015 due to jailbreaking your iOS device or not, the DFU mode solution is your last resort to fix error 1015.
As in Recovery Mode, bringing your iOS device to DFU mode will lead to loss of iPhone data. Thus, before you attempt this, make sure you have iCloud or iTunes backup.
Steps to DFU mode for iPhone 7, 6s and below users:
- Connect your iPhone to computer (even if your iPhone is off)
- For 8 seconds, press and hold the Sleep button and Home button (iPhone 6s and below users) or the volume down button (iPhone 7). Next, release the Sleep button but continue to hold the Home button or the volume down button until iTunes shows message _‘iTunes has detected an iPhone in recovery mode._’
- Leave the Home button or volume down button. The iPhone screen turns black indicating the device has entered DFU mode
- Next, you can restore your iPhone using iTunes
Steps to DFU mode for iPhone X, 8, or 8 Plus users
- Connect your iPhone to computer (even if your iPhone is off)
- Quickly press and release the volume up button, quickly press and release the volume down button, and press and hold the side button until your iPhone screen turns black
- Press and hold the volume down button while continue holding the side button for 5 seconds
- Release the side button and continue holding the volume down button until your iPhone shows up in iTunes.
- Next, release the volume button. Your iPhone is in DFU mode
Now restore iPhone with iTunes. You can exit DFU Mode by force restarting your iPhone.
| Unable to restore iPhone from iTunes after Recovery Mode or DFU Mode?
If after putting your iOS device to Recovery or DFU mode you are unable to restore iPhone, download Stellar Data Recovery for iPhone The DIY software for Mac and PC can easily restore the data from iPhone, iCloud, and iTunes.
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To Sum Up
Naturally, the error code 1015 is annoying when you quickly want to restore your iPhone using iTunes.
The error usually appears when your software is not updated, you have attempted jailbreak or downgraded your iPhone’s iOS.
The post shares 7 different ways you can try to fix the problem. Begin with the simpler troubleshooting such as updating your iOS, Windows/ macOS and iTunes. Uninstalling third-party security software or deleting the IPSW files on your computer has also worked for many in resolving the error 1015.
In case these methods don’t work, then go for the tougher solutions like bringing iPhone to Recovery Mode or DFU Mode which lead to iPhone data loss. They are the harsher solutions to the problem, but assure you don’t receive error 1015 while restoring from iTunes. But make sure you have iCloud and iTunes backup before attempting these two methods. Else you would need an iPhone data recovery software such as Stellar Data Recovery for iPhone to restore your lost iPhone data. The software is quick and efficient way to get back lost data in cases of jailbreak, downgrade of iOS and restore errors.
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How to fix ‘Unable to load Video: An Error Occurred’
Summary: Are you facing ‘unable to load video’ error message while trying to play videos on iPhone or iPad? No worries. This post guides you how to fix the error and watch your videos on the iOS device without any issue.
‘I am frequently facing ‘unable to load video’ error message ever since iOS 16 update. Its annoying as I cannot watch videos on iPhone. How to fix the issue?’
‘Since I upgraded to iPhone14 Pro from iPhone 11, I have problem playing a few videos. It states ‘error loading video’. I even bought more iCloud storage but no luck. Please help.’
Videos not loading on iPhone or show ‘Unable to load video, an error occurred’ message is a persistent issue faced by iPhone users, even after successive iOS upgrades, irrespective of the iPhone model.
As the annoying error stops you from watching your favorite videos on iPhone, you want to fix it soon. But before that its’ important to understand what could be the cause of this ‘unable to load video’ error, to troubleshoot the problem accordingly.
Why iPhone shows unable to load videos error?
There is no single reason for video loading error. Usually, videos saved in iCloud would display unable to load error on iPhone, if the Internet is off or you have slow connection.
Another common reason behind videos not loading on iPhone is that the ‘optimize storage’ option is enabled on your iOS device. Apple offers this feature to save space on your iOS device and stores the full resolution videos to iCloud. However, this often results in the video loading problem on the device.
Its’ also possible that your iPhone has insufficient space, which prevents videos from loading. There could also be a bug that can be fixed with iPhone update.
Right 9 ways to Fix ‘Unable to load Video, an error occurred’ on iPhone, iPad
Method 1: Restart iPhone
Restart, also called soft reset can fix error in loading video on iPhone or iPad. Close all the applications and restart your iPhone or iPad.
Method 2: Turn on Internet of the iOS device
If you are watching YouTube, Netflix, or other online videos, ensure cellular data of your device is turned on. In case you are facing the error ‘unable to load video: an error occurred’ while loading a higher quality version of the video on iPhone, try by switching to uninterrupted Wi-Fi connection. Note that high speed Internet is necessary for streaming videos on iOS device.
Method 3: Update your iOS device
You can update the device to fix ‘unable to load video’ error on iPhone or iPad. To update your iPhone or iPad follow the given steps. Before that make sure Wi-Fi is turned on.
- Go to Settings > General > Software Update.
- Click Download and Install followed by Install Now.
Method 4: Turn off the Optimize Storage option
When ‘optimize storage’ option is enabled on your iOS device, all the full-resolution high quality videos and photos get saved in iCloud while only the compressed space-saving versions are on your iPhone.
Thus, when you try to open a video on the iOS device, it takes time eventually to load it from iCloud. While sometimes, the video may not load at all. Try to fix unable to load video on iPhone by turning off this feature. Here are steps to disable optimize storage’ option:
- Open Settings. Click on your name.
- Tap on iCloud > Photos.
- Below Optimize iPhone Storage, tap on Download and Keep Originals option.
Figure: Disable Optimise iPhone Storage Option
Wait until the iPhone downloads all the videos from iCloud. You should now be able to open videos without loading error.
Method 5: Update the app that shows video load error on iPhone
If the video loading issue error pops up in a particular app like YouTube, Instagram, then update the application. If the update doesn’t help, you can reinstall the app also. This should fix videos not loading error or buffering issues. App update are available in App Store. To update any iPhone app follow the given steps:
- Open the App Store.
- Now click on your profile icon on top.
Figure: Update app in App Store
- Scroll to find your app and click on the Update button next to it. You can also click on Update All on top.
Method 6: Create free space on your iPhone
High quality videos may not load and show error if there is no space on your iPhone. Check your iOS device, if it has enough free space. Its’ essential to have 2GB free space available in the device to play high quality and large size videos.
You can check the available space on your iPhone or iPad by navigating to: Settings > General > iPhone Storage.
Figure: iPhone storage screen
On the top right, you will see the amount of space used on your iOS device. If the space is less, remove the useless videos, photos, apps and other data on your iPhone or iPad.
Method 7: Access video from iCloud.com
If the videos don’t load on iPhone and show error, try to access them via iCloud.com on your computer by following the below steps:
- Open iCloud.com and enter Apple ID credentials to sign in.
- Click on the Photos or iCloud Drive app where the video is saved.
- Find your video and click on it to open.
There’s also the options in icloud.com to share the video via email or download to save it on your computer.
Method 8: Repair video not loading on iPhone
If you face ‘unable to load video’ an error occurred in Camera Roll videos of iPhone, the file may have corrupted.
Copy or transfer the problem video to your PC or Mac. Download and install a video repair software—Stellar Repair for Video . It can fix file corruption in the error throwing iPhone video. The software is compatible with MP4, MOV, HEVC, video files formats used in iPhone and iPad.
The software also offers a free trail wherein you can repair the corrupt video and watch its preview.
Method 9: Restore iPhone to factory settings
If ‘unable to load video’ error is perpetual on your iPhone or iPad, in spite of trying the above methods, then factory reset can be your last bet.
As all know, factory reset will delete everything on your iOS device , make sure you create the latest backup of the iPhone in iCloud or iTunes.
Follow the below steps to factory reset iPhone and fix unable to load video error:
- Open Settings > General > Reset.
- Click on Erase All Content and Settings.
- Enter Apple passcode. Click on Erase iPhone and follow the prompts.
Now check if the video error problem is resolved or not.
Wrapping Up & FAQ
Usually one of the methods shared in this post fixes the error – ‘unable to load video‘, an error occurred’ on iPhone. However, unfortunately if none works and you cannot play videos on iPhone, contact Apple support .
FAQ
- Why does my iPhone say ‘an error occurred while loading a higher quality version of this photo’?
High quality photos/videos require more storage space to open. Less free storage is one of the for the media file loading error.
Hence, delete some useless photos, videos, or apps to free up space. Now you can open the high quality photo/video smoothly without any error.
2. Why my iPhone videos not playing on PC?
Your iPhone videos may not play on Windows PC due to many reasons— the media player doesn’t support videos file format; virus in your PC; or the video has turned corrupt during transfer. However, you can fix the problem and play iPhone videos on Windows .
3. Why I cannot view my video in icloud.com?
In iCloud.com, select the Photos app and click Photos. In the side bar, you will see the thumbnails of all your photos and videos. Find your video and click on it to view.
How to Recover Deleted Screenshots on iPhone?
Summary: Accidentally deleted or lost screenshots from your iPhone? Don’t know how to recover deleted screen grabs? Learn five methods to recover deleted screenshots on iPhone. Also, know how Stellar Data Recovery for iPhone quickly restores deleted screenshots from your Apple device.
Screenshots are the fastest way to save anything you see on smartphones or systems. Many of you may have also captured screens of chats, video calls, online products, etc., on your iPhone. Since screenshots are saved in various image formats like JPG, PNG, GIF, etc., they can get deleted like any other file on your Apple device.
Hence, if you have lost or mistakenly deleted screenshots on your iPhone, this blog shares successful methods to recover deleted screenshots on your iPhone.
But first, you must know the locations on your iPhone where you can search for deleted or missing screenshots.
Where are screenshots saved?
There’s nothing unusual about searching screenshots on your iPhone. Sometimes, files may be saved at multiple locations, and you may not locate them at once or forget them. So first, check your iPhone thoroughly.
On the iPhone, screen grabs are saved in two different locations. One is the Photos app in a separate folder named ‘Screenshot,’ and the other is the Files app.
How to recover deleted screenshots on iPhone?
Here, we have shared five workable solutions to restore deleted screenshots on iPhone.
Method 1: Recover Deleted Screenshots on iPhone from Recently Deleted Album
It’s well known that the Recently Deleted Album on iPhone keeps the deleted photos and screenshots for up to 30 days. Hence, the natural first place to look for deleted screenshots on iPhone is here.
- Open the Photos app, tap the Recently Deleted album, locate the screenshots, and tap Recover to save it to the original Camera Roll location.
Method 2: Deleted Screenshot Recovery in iPhone from iTunes Backup
On macOS Mojave or earlier versions, restore permanently deleted screenshots from an iTunes backup. To recover deleted photos or screenshots , follow these steps:
- Open iTunes and connect your iPhone to your computer.
- Click the iPhone icon at the upper corner of the iTunes window.
- Click Summary in the left pane and select the Restore Backup option in the Backup section.
- Choose the most relevant backup of your iPhone and click Restore to start the process.
Method 3: Recover Permanently Deleted Screenshots using Finder
In macOS Catalina and newer versions, Finder syncs and manages the content on iPhones, iPad, and iPods.
Steps: How to recover permanently deleted screenshots on iPhone from Finder:
- Connect your iPhone to your Mac with macOS Catalina 10.15 or above.
- Open Finder on your Mac and select your iPhone from the location list.
- Go to the General tab and click Restore Backup.
- Select the backup date and click Restore to start the process.
Method 4: Recover Deleted Screenshots using Data Recovery Software
Get a professional Screenshot Recovery Software – Stellar Data Recovery for iPhone . It can recover deleted or lost screenshots of all formats, GIF, PNG, JPG, or TIFF, etc., from iPhone. In addition, the software supports recovery of screen captures taken through iPhone lost due to formatting, empty Recently Deleted folders, virus attacks, etc.
Step-by-step: How to find deleted screenshots on iPhone using data recovery software
Connect your iPhone to your system.
Download and launch the trial version of Stellar Data Recovery for iPhone.
Select Recover from iPhone in the What to Recover screen.
- Select Camera Roll and click Next. The scanning will start.
- A list of deleted screenshots appears. Preview the screenshots. The free version of the software allows the preview of files up to 20 MB. If you don’t see the required screenshots, toggle the Deep Scan option and scan again.
- Click Recover and Save the screenshots on your system or iPhone at the desired location.
Note – The trial software scans the media and shows a preview of all the recoverable screenshots. Once you can ascertain the effectiveness, save the recoverable files after activating the software.
Method 5: Recover Screenshots on iPhone using iCloud Backup
iCloud Backup stores and syncs files among Apple devices. Your screenshots and photos may be saved here in the cloud storage only if you have enabled iCloud Photos to backup all your iPhone photos. Here’s how to restore deleted screenshots from iCloud:
- Go to the iCloud Website and sign in with your Apple credentials.
- Once logged in, click on Photos and go to the Recently Deleted Album.
- Select the screenshots you wish to restore and click Recover.
Wrapping Up
Deleted screenshots recovery is easy. Backup is the best way to recover deleted screenshots from your iPhone. However, it would be best to first look for the deleted screenshots in your iCloud, iTunes, Finders, etc.
Besides, if you are lucky, you can get back the deleted screenshots from the Recently Deleted folder on your iPhone.
Nonetheless, robust and secure software is the right approach to recover screenshots for all complex data loss cases. For example, if the screenshots are permanently deleted from iPhone, use Stellar Data Recovery for iPhone. The software scans the iPhone or iPhone/ iCloud backup, displays the found screenshots, and allows a preview before saving.
FAQ
1. How to recover the permanently deleted screenshots from my iPhone?
Check the Recently Deleted album in your Photos app on your iPhone. Or use iCloud or iTunes backup to recover them. If screen grabs are not in the Recently Deleted album, use iPhone data recovery software like Stellar Data Recovery for iPhone to recover them.
2. Can you recover deleted screenshots on iPhone without any backup?
It is possible to recover permanently deleted iPhone screen grabs using professional iPhone data recovery software. We recommend Stellar Data Recovery for iPhone.
3. Where do deleted screenshots go on the iPhone?
When you delete screenshots on an iPhone, it is moved to the “Recently Deleted” folder of your Photos app.
4. How to take long screenshots on iPhone?
To take a full screenshot of a website, take the screenshot and tap preview before it disappears—tap Full Page to save the screenshot as a PDF.
- Title: How to fix error 1015 while restoring iPhone 13 mini | Stellar
- Author: Nova
- Created at : 2024-08-20 20:51:57
- Updated at : 2024-08-21 20:51:57
- Link: https://blog-min.techidaily.com/how-to-fix-error-1015-while-restoring-iphone-13-mini-stellar-by-stellar-data-recovery-ios-iphone-data-recovery/
- License: This work is licensed under CC BY-NC-SA 4.0.