How to fix error 1015 while restoring iPhone XS Max | Stellar

How to fix error 1015 while restoring iPhone XS Max | Stellar

Nova Lv12

How to fix error 1015 while restoring iPhone

Summary: Error 1015 appears during iPhone restore through iTunes. If you are getting this error, its probably due to attempts of jailbreak or iPhone downgrade. This post shares 7 ways to fix iPhone restore error 1015 on iPhone 7, 8, XS, XR, SE, 11, 12, and above models.

Are you receiving iPhone error 1015 during restore with iTunes as below?

Case 1: _I have an old iPhone 3G stuck in Recovery Mode. I am trying to restore it through iTunes. But at the end of the restore, I get unknown error 1015. How can I fix error 1015 on my own?
_

Case 2: I tried to restore my iPhone in iTunes. It won’t finish because of this error 1015 code. I have the latest software. I’ve restarted and updated my iPhone too. Still the same error message appears.

Have you used tools like TinyUmbrella to restore firmware that Apple no longer supports?

Did you try to jailbreak your iPhone by using applications like Redsn0w or Pwnage?

If yes, that’s the reason behind the problem. The error 1015 is typically caused by attempts of jailbreak or downgrade on the iOS device. Such activities are a violation of the iOS end-user software license agreement. They can make your iPhone vulnerable to malware and prone to errors like 1015.

Naturally, Apple wouldn’t encourage jailbreak or downgrading to an older iOS version. Thus, you are bound to face problems when trying the unauthorized iOS modifications on your iPhone or iPad.

Thus, the probable reasons for the iPhone restore error 1015 are:

  • Downgrade of iOS
  • Jailbreak
  • Outdated software
  • Third-party tools on your computer

This post shares all the possible solutions to fix iPhone restore error 1015.

You can apply these solutions on all iPhones including 3G, 4, 5, 6, 6s, 7, 8, X and above models using any iOS version.

1. I****nstall the latest version of iTunes

Make sure your computer has the latest iTunes before restoring iPhone using iTunes.

On Windows PC, update iTunes by following Help > Check for Updates in the top menu bar of iTunes.

On Mac, go to App Store > Updates > click Install, if you see any iTunes updates.

2. Update iOS

iOS updates usually fix error 1015 which appears while restoring iPhone with iTunes.

On your iPhone, go to Settings > General > Software Update and tap Download and Install.

3. Update Windows or macOS

System update ensures smooth and error-free performance of your computer.

If you are using Windows PC, follow Start > Settings > Update & Security > Windows Update.

On Mac, click on Apple icon and select S****oftware Update and click on updates available.

4. Uninstall third-party software on PC/ Mac

Third-party software often create conflict among programs while performing iPhone restore or update with iTunes. You may not receive the error 1015, after uninstalling such programs.

On Windows computer go to Start > All apps. Find the third-party software and right-click on it. Choose Uninstall.

On Mac, in the Finder window, go to Applications. Find and select the third-party software. In the top menu bar, go to File and select Move to Trash. Next, click on Empty Trash.

5. Put your iPhone in Recovery Mode and restore

Before you put your iPhone on Recovery Mode, ensure you are using the latest version of iTunes. Next, follow the below steps to restore iPhone using the Recovery Mode.

  • Connect your iPhone to computer
  • Open iTunes
  • Force restart your iPhone while it is still connected to the computer, until you see the iTunes logo (To force restart use home and/or volume button depending on your iPhone version)

iPhone in Recovery Mode and restore

  • On your computer, you will receive a dialog box asking to either Update or Restore.

Iphone Problem Requires Update or Restore

  • Click Update

After the Update process completes, you can restore your iPhone from iTunes or iCloud backup without facing the error 1015.

Note: If you are unable to enter Recovery Mode on your iPhone due to jailbreak, you may use programs like RecBoot, which are used to enter and exit the Recovery Mode on iPhone, iPad or iPod touch.

6. Delete the IPSW file on your computer

Files with .ipsw extensions on your computer are backups and temporary files of your iOS updates. Many iPhone users who were receiving error 1015 while restoring iPhone were able to fix the problem by deleting these files on their PC or Mac.

Deleting these backup files doesn’t impact your iTunes or iPhone function.

Note: You can get rid of the old IPSW files and keep the most recent ones.

Location of .IPSW files on your computer:

On Windows XP: C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Update

On Windows Vista/7: C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates

On Mac OS X: ~/Library/iTunes/iPhone Software Updates

7. Restore your iPhone into DFU Mode

When no other method is helpful, choose to put your iPhone in DFU (Device Firmware Update) mode. Whether you are receiving the iPhone error 1015 due to jailbreaking your iOS device or not, the DFU mode solution is your last resort to fix error 1015.

As in Recovery Mode, bringing your iOS device to DFU mode will lead to loss of iPhone data. Thus, before you attempt this, make sure you have iCloud or iTunes backup.

Steps to DFU mode for iPhone 7, 6s and below users:

  • Connect your iPhone to computer (even if your iPhone is off)
  • For 8 seconds, press and hold the Sleep button and Home button (iPhone 6s and below users) or the volume down button (iPhone 7). Next, release the Sleep button but continue to hold the Home button or the volume down button until iTunes shows message _‘iTunes has detected an iPhone in recovery mode._’

iTunes has detected an iPhone in recovery mode

  • Leave the Home button or volume down button. The iPhone screen turns black indicating the device has entered DFU mode
  • Next, you can restore your iPhone using iTunes

Steps to DFU mode for iPhone X, 8, or 8 Plus users

  • Connect your iPhone to computer (even if your iPhone is off)
  • Quickly press and release the volume up button, quickly press and release the volume down button, and press and hold the side button until your iPhone screen turns black
  • Press and hold the volume down button while continue holding the side button for 5 seconds
  • Release the side button and continue holding the volume down button until your iPhone shows up in iTunes.
  • Next, release the volume button. Your iPhone is in DFU mode

Now restore iPhone with iTunes. You can exit DFU Mode by force restarting your iPhone.

| Unable to restore iPhone from iTunes after Recovery Mode or DFU Mode?
If after putting your iOS device to Recovery or DFU mode you are unable to restore iPhone, download Stellar Data Recovery for iPhone The DIY software for Mac and PC can easily restore the data from iPhone, iCloud, and iTunes.

iPhone Data Recovery iPhone Data Recovery Mac

|
| — |

To Sum Up

Naturally, the error code 1015 is annoying when you quickly want to restore your iPhone using iTunes.

The error usually appears when your software is not updated, you have attempted jailbreak or downgraded your iPhone’s iOS.

The post shares 7 different ways you can try to fix the problem. Begin with the simpler troubleshooting such as updating your iOS, Windows/ macOS and iTunes. Uninstalling third-party security software or deleting the IPSW files on your computer has also worked for many in resolving the error 1015.

In case these methods don’t work, then go for the tougher solutions like bringing iPhone to Recovery Mode or DFU Mode which lead to iPhone data loss. They are the harsher solutions to the problem, but assure you don’t receive error 1015 while restoring from iTunes. But make sure you have iCloud and iTunes backup before attempting these two methods. Else you would need an iPhone data recovery software such as Stellar Data Recovery for iPhone to restore your lost iPhone data. The software is quick and efficient way to get back lost data in cases of jailbreak, downgrade of iOS and restore errors.

New iPhone 14 Restore from iCloud Stuck on Time Remaining Estimating

Summary: The joy of using iPhone 14 comes to a halt if your newly purchased iOS device remains stuck at “iCloud backup remaining estimating time” loop. You’ll Google how to restart an iPhone but end up being confused about what to do or what not to do. We understand your angst. So, in this blog, we offer you lucrative options to restore new iPhone 14 from iCloud backup. Also, we have taken the liberty to recommend a reliable iPhone data recovery software to use in case of accidental data loss. Use the given buttons to free download and try it yourself.

Free Download for WindowsFree Download for Mac

Every time you buy a new iPhone, restoring backup becomes a vital necessity to finish the setup. Long wait to restore a new iPhone 14 is killing the joy of using the most awaited Apple product. You can restore iTunes or Finder backup using laptop or MacBook, but as soon as you perform iCloud backup on iPhone 14, the device gets stuck at estimated time remaining. It’s a prominent issue, pointed by many iPhone 14 users recently.

The problem arises at setting up a new iPhone with existing iCloud backup. Possibility of getting stuck on Restore in Progress: An estimated storage (XXGB) required to finish restoring your apps and data.

Why is my new iPhone 14 stuck at restore from iCloud?

Before finding your options to overcome the problem and learn how to restore an iPhone, get familiar with the root cause of the problem:

  1. Perhaps additional data storage space is required.
  2. Apple server is preventing iCloud data restoration.
  3. iCloud system status is not working for iCloud backup and iCloud Account login.

iPhone 14 - iCloud Backup

  • Slow or unstable WiFi connection.
  • Numerous unwanted backup files stored on iCloud.

Generally, restoring in progress doesn’t take more than 20 to 60 minutes for an iPhone to restart. Nonetheless, if restoring is stuck beyond that time, then be wary that it might take hours to finish. Anyhow, iPhone offers you ample options to get around a stuck iCloud backup.

How to restart an iPhone stuck at “Restore from iCloud- Time Remaining: Estimating”

Read the below methods to identify a perfect route to finish restoring iPhone 14 from iCloud backup. You can also stop restoring your iPhone and experiment with other alternatives:

Cancel the iCloud Restore in Progress

Stop the ‘Restore from iCloud’ process and start afresh after giving rest to your iPhone for a while. The move allows iOS device to optimize operations after turning off all the activities. To do so, you need to interrupt the ongoing restore from iCloud backup, which is already stuck at a specified time remaining. Rebooting your iPhone will fix all the minor glitches liable for creating such. Follow these steps:

  • Press and hold the side button (on the right hand side of your iPhone) along with volume up/ down button till the power-off slider appears on your iPhone 14 screen.

Reboot iPhone 14

  • Drag the slider to your right and wait for 30-seconds to turn off the device.

iPhone 14 reboot

  • To turn the iPhone back on, press and hold the side button until the Apple logo appears on screen.

Restart Restoring iCloud Backup

Once your iPhone 14 restarts, follow these steps to restore iCloud backup:

  • Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.

iPhone 14 - Restore iCloud Backup

  • Set up your iPhone and select Restore from iCloud Backup on the Apps & Data screen.
  • You can also choose another restoration option- Transfer Directly from iPhone.
  • Follow the instruction available on-screen to restore your iOS device.

If your new iPhone 14 continues getting stuck at iCloud restore progress, then you need to check your internet connection. Also, make sure the iOS device has adequate space to handle large volume of data you are trying to copy in it.

Check the iCloud System Status

At rare occasions, even Apple server prevents the iCloud data restoration. The first thing you can do in such situations is to ascertain whether the restore process was stalled because of an internet issue or iCloud System Status. To do so, go to Apple system status page and check if iCloud Backup, Apple ID, and iCloud Account and Sign In, are working. If not, then you can’t do much but wait for Apple support to fix the issue at their end.

iCloud backup restore stuck while setting up a new iPhone 14 is not stressful until you lose a significant amount of data in the process. It is possible that in the search and trial of different options to restore iCloud backup on new iPhone 14, you might lose a significant amount of data. Use a reliable iPhone data recovery software like Stellar Data Recovery for iPhone to restore all the lost or deleted iPhone data from different variants of iPhone, iPad, and iPod touch.

iPhone 14 Recovery from iCloud Backup

Note that the software also supports recovery from iCloud backup and iTunes backup. The advanced software allows you to select and restore only a selected few or the desired files lost from iCloud. Moreover, the iOS recovery software executes recovery in the least possible time and could manage every bit of data stored in your iCloud backup. Refer to our KB to learn how to recover deleted iCloud data .

Conclusion:

This blog encapsulates various methods to swiftly get out of the trouble of new iPhone 14 stuck at restore from iCloud. As you try these methods, eventually, you will find the most suitable option to resolve the iPhone 14 stuck at restore from iCloud error.  At times, the process of data restore remains slow for reasons beyond your control. Perhaps the files you wish to restore to the newly purchased iOS device are way too large or the process is taking longer because of a weak Wi-Fi network or the Apple Server is undergoing maintenance. Either of the reasons may further enhance the risk of data loss on the iPhone. Therefore, you need an infallible solution like Stellar Data Recovery for iPhone to retrieve lost contacts, photos, videos, apps, games, chats, and more.

7 Ways to Fix iTunes Error 9

Summary: The iTunes error 9 appears when iPhone update through iTunes gets failed. It’s annoying as the error doesn’t let you use your device further. Learn 7 quick methods to fix iTunes error 9 and update the device without any issue.

Trying to get the new iOS on your iPhone but facing iTunes Error 9?

iTunes Error 9

The iTunes error 9 usually occurs while updating your iPhone via iTunes. The error annoyingly neither lets you update the iPhone nor do any activity on your device. Thus, it urgently requires a fix so that you can work on your iPhone and also update the device.

In this post, we will share with you 7 best possible ways to fix iTunes Error 9. But before that let’s know what is causing the iTunes error on trying to update your iPhone.

Why does iTunes Error 9 occur?

It is difficult to determine the exact reason of your iTunes Error 9. But it may be due to any of the reasons given below :

  • USB port or cable is damaged
  • You have jailbroken your iPhone
  • Corrupt network settings
  • Security software prevents access to Apple server

How to fix iTunes error 9?

Since it is usually, regarded as a hardware issue, you should begin with hardware-related workarounds and later move to other software troubleshooting methods.

Going by the order, try below methods to fix iTunes Error 9

  1. Check USB cable & port
  2. Restore iPhone with iTunes on another computer
  3. Force your device to restart
  4. Check Anti-Virus & Firewall on your computer
  5. Update iTunes to the latest version
  6. Use Recovery Mode to Fix iTunes Error 9
  7. Choose to update iPhone wirelessly

Solution 1: Check USB cable and port

Make sure your iPhone USB cable and port are properly connected and working fine. Do the below checks and fix:

  • USB cable is not loosely connected to the computer
  • You are using the USB cable that you got with your iPhone or another certified cable
  • The USB port is not damaged. Try by shifting to another USB port

Solution 2: Restore iPhone with iTunes on another computer

iTunes error 9 is generally regarded as a hardware-related problem. Sometimes it is difficult to detect the issue. The easier way out is to restore iPhone using iTunes on another computer or laptop. If still the error persists, move on to the other workarounds.

Solution 3: Force restart your device

Apple suggests trying once force a restart of iPhone to fix iTunes error 9.

iPhone X, iPhone 8, & iPhone 8 Plus users: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the Apple logo.

iPhone 7 & iPhone 7 Plus users: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.

Solution 4: Check Anti-Virus & Firewall on your computer

Antivirus or Firewalls in your computer may prevent iTunes to connect with Apple server.  Check the security software settings, and tweak them if required to allow iTunes to access the network servers.

Solution 5: Update iTunes to the latest version

Updates usually bring in new features, fix existing bugs and make the application smarter. If the iTunes error 9 is due to outdated iTunes, installing the latest version may help to fix the error.

How to update iTunes to the latest version?

For Windows users: Launch iTunes on PC. On the menu bar, click Help > Check for Updates and follow the given instructions

For Mac users: Launch iTunes on Mac. On Menu bar go to iTunes > Check for Updates and follow the on-screen instructions.

After updating iTunes, reboot your computer and check if the iTunes error 9 is fixed.

Solution 6: Use Recovery Mode to fix iTunes Error 9

iPhone in Recovery Mode

iPhone in Recovery Mode

All the above methods fail to fix iTunes error 9? As last resort choose Recovery Mode to restore iPhone in iTunes. Choosing this option means you will lose all your iPhone data. Thus, first take backup in iCloud or iTunes before applying this fix.

How to put your iPhone into Recovery Mode? (For iPhone 8, 8 Plus, & X users)

  • Update your iTunes
  • Press and release the Volume Up button and then the Volume Down button
  • Press and hold the Side button till connect to iTunes screen appears
  • Once the iPhone is in Recovery Mode, connect your computer with iPhone via USB cable. You will see the white Apple logo screen.
  • When iTunes asks you to update or restore, click Update to reinstall iOS

Lost iPhone data after restoring iPhone in iTunes via Recovery Mode?

Losing iPhone data after update through Recovery mode is a panicky situation. It gets even more serious if you are unable to restore from iCloud or iTunes backup. In such situation, Stellar Data Recovery for iPhone comes as big relief**.** The software restores complete iPhone information from iPhone, iCloud and iTunes.

Stellar iPhone data recovery software quickly and safely restores all iPhone data including photos, videos, music, contacts, messages, Safari bookmarks, etc. It also recovers the lost WhatsApp, WeChat, Line, Viber, Tango, and Kik messages. The software is extremely easy to use. Simply launch it on your Mac or PC, connect your iPhone to the computer and follow the on-screen instructions.

iPhone Data Recovery iPhone Data Recovery Mac

Solution 7: Choose to update iPhone wirelessly

Select Software Update in Settings on iPhone

Select Software Update in Settings on iPhone

Alternatively update iPhone wirelessly, without using iTunes.  Make sure you have a continuous Internet connection. Go to Settings > General > Software Update. If an update is available, tap on Download and Install.

Conclusion

Although iTunes Error 9 rarely occurs but is a frustrating situation as you are unable to do any other activity on your device.

You can sometimes easily fix the Error 9 by doing a simple check if your USB cable, port connection, and firewall settings are appropriate. Restarting the device and updating iTunes to the latest version can also resolve Error 9. As a last resort, update iOS in iTunes through Recovery Mode. Nevertheless, you can also choose to bypass iTunes and update your device wirelessly.

One of the above methods is surely going to help you out. Also do not forget to share with us in the comment box below, which of these methods helped you to fix iTunes Error 9.

How to Recover Lost Data from iTunes Backup File?

If you have lost iPhone data and are unable to restore it from the iTunes backup file, use Stellar Data Recovery for iPhone. The software quickly recovers lost or deleted iPhone data from iTunes.

Stellar Data Recovery for iPhone is the best iPhone data recovery tool to recover data from iTunes backup files. The tool uses a sophisticated algorithm, which scans through the entire backup file to recover data. You can easily restore saved iOS data like Messages, Call History, Calendar, Notes, etc., from the backup file.

Note: Make sure your Mac or PC is updated and you are using the latest version of iTunes.

Follow the below steps to recover lost data from iTunes backup file:

1. Launch ‘Stellar Data Recovery for iPhone’ tool on your computer.

Stellar Data Recovery for iPhone

    Figure: Home screen of Stellar Data Recovery for iPhone

2. Click ‘Recover iTunes Backup’ option on the left. The software scans the system for iTunes backup files and lists them along with the date of creation.

3. Select an iTunes backup from which you want to restore data.

  4. On the left pane, click on the type of data that you want to recover. You can restore Camera Roll, Photo Stream, Contacts, Messages, Message Attachments, Call history, Calendar, Reminder, Voice Memo, Notes, Notes Attachments, Safari Bookmarks, WhatsApp, WhatsApp Attachments, Line, Kik Viber, Tango, WeChat, and Apps Library.  

The software lets you preview, select, recover, and also search for specific photos, videos, messages, and other data.

5. Select what you want to recover and click on Save. Select a destination to save the iPhone data.

iPhone Data Recovery   iPhone Data Recovery Mac



Also read:

  • Title: How to fix error 1015 while restoring iPhone XS Max | Stellar
  • Author: Nova
  • Created at : 2024-05-19 18:32:11
  • Updated at : 2024-05-20 18:32:11
  • Link: https://blog-min.techidaily.com/how-to-fix-error-1015-while-restoring-iphone-xs-max-stellar-by-stellar-data-recovery-ios-iphone-data-recovery/
  • License: This work is licensed under CC BY-NC-SA 4.0.