How to Fix iPhone XS Storage Not Loading/Showing

How to Fix iPhone Storage Not Loading/Showing

The majority of smartphones require a certain amount of storage to operate properly. When you receive a low storage message, you may instinctively check your storage space but encounter the iPhone Storage Not Loading issue.

What could be the cause of such a bothersome problem? The bad news is that the root reason for this problem is unclear, but we’ve offered some fixes you can try to fix this issue.

There is yet another way to check the storage on your iPhone if you face the “iPhone Storage Not Showing” issue, and we’ll go over it in the following section.

How can I use a computer to check my storage?

You can check your iPhone’s storage using a computer with iTunes or Finder app installed.

On a Mac running macOS Catalina 10.15 or later, launch the Finder or open iTunes on a PC or Mac running macOS Mojave 10.14 or an earlier version.
You should use a cable to connect your phone and computer.
Select your device in iTunes or Finder.
You can see how much storage each type of content takes up by hovering your mouse over the storage bar.

How can I fix iPhone Storage Not Loading/Showing?

1. Wait a bit more

Some computing operations take a while to finish. Your phone’s storage may overflow with tons of app data, images, and other files if you’ve been using it for a while.

And each of them would have to load before reporting their combined size to the OS. Usually, loading takes about three minutes.

2. Update iOS

If your iOS version was outdated, your phone’s functionalities, including storage access, would not function properly. Additionally, updating the OS will get rid of any potential issues. Follow the procedures listed below to check and update your iOS version:

Select General from the Settings menu.
Click on Software Update. If any updates are available, download and install them.

3. Force Stops the App

The settings app itself can be the problem due to an app bug. Therefore, forcing the app to close is a valid option. This will make the software restart from scratch, wiping off part of the data and information it had in RAM.

Access the app switcher (swipe up your finger from the bottom of the screen to bring up the menu or double-click the Home button on older iPhone models).

Swipe up and drag the Settings card off the screen to force the app to close.
Relaunch the Settings app to see if the problem persists.

4. Reconnect to iCloud

iOS has been designed in a way that it needs to be connected to iCloud to function flawlessly. Therefore, the storage loading error could also be linked to connectivity issues between these two. In this case, signing out of the service and then back in again might resolve the issue.

Open the Settings application.
Click your profile at the top. To sign out of the service, tap iCloud.

Next, sign in once more using your iCloud password.

5. Fix the Issue Using Your PC

When you connect the cable, link your iPhone to your PC, and sync the storage, iTunes looks for any issues and either fixes them on its own or recommends methods to fix them by yourself. For any software-related issues with your phone, this is a great fix, and it may even repair your iPhone storage not updating problem.

Connect your phone to computers that have iTunes installed on them with a lightning cord.
The storage data should be able to sync with your smartphone automatically.
If not, press the Sync button.

6. Factory Reset Your iPhone

You may fix any bugs that cause iPhone storage not to update by performing a factory reset. Furthermore, it would restore your OS version to its factory settings, resolving any problems that updates might have brought on.

The whole contents of your device will be deleted if you follow this method. You can either create a backup of your data or use a tool to restore it once your iPhone has been entirely deleted to prevent this.

Go Settings app on your smartphone. Next, choose Reset after choosing General.
Under Reset, among the few options, click Erase all Content and Settings.

Next, choose Erase iPhone. After that, your smartphone will return to its factory default settings.

Recover your data using Stellar data recovery for iPhone:

Stellar Data Recovery for iPhone is a powerful program that can retrieve files that have been erased unintentionally or on purpose. To guarantee that Stellar Data Recovery for iPhone will recover your data, it offers a variety of data recovery techniques. Furthermore, you wouldn’t need to check manuals or other documentation to understand how to use the software because of its basic user interface, which makes the recovery process easy.

With Stellar Data Recovery for iPhone, your files, including voice recordings, notes, and Safari bookmarks, will be restored. What you should do is:

Download and install Stellar Data Recovery for iPhone from the official website.
Connect your iPhone to the PC through a cable.
Launch the Stellar Data Recovery for iPhone, choose the type of data you wish to recover from the list, and click Next.

Preview the recovered data, then Select and Save it to the chosen destination.

Why isn’t my iPhone storage loading?

When trying to check your iPhone’s storage, you will notice a small spinning wheel going back and forth if your phone is having storage problems since it cannot accurately represent the amount of storage that is accessible.

Furthermore, the loading issue may show an incorrect amount of storage. Some users reported this and other minor issues throughout the iOS 15 beta testing phase. Other factors contributing to this issue include iCloud service problems and application bugs.

Wrap up! Stellar is your ultimate backup

It is hard to download content or install apps on an iPhone with insufficient storage. Therefore, a factory reset would resolve your issue and clear the storage, enabling you to scan your device with Stellar Data Recovery for iPhone and retrieve any desired files.

And if a factory reset doesn’t fix iPhone storage not loading and showing problem, look for professional assistance with your problem. You can never be certain whether a storage issue results from faulty hardware or software.

FAQ:

How do I create backups before wiping my iPhone clean?

Simply connect your phone to your computer, open iTunes, and choose the backup option, and the program will create a copy of your data that can be used to restore lost or deleted contents.

Does Stellar Data Recovery for iPhone require a backup for successful file recovery?

Because the software searches iTunes for files, having a backup, there might be useful. However, the software can and will effortlessly restore your content even without any backups.

Do I install the Stellar Data Recovery Software for iPhone on my smartphone?

The software cannot be installed or used on an iPhone or an Android smartphone. Because the software is compatible with the widely used Windows and Mac operating systems, you must first install it on a device using one of those operating systems before connecting your phone to it.

How to recover data from dead iPhone

Summary: Recovering data from a dead iPhone is precarious if you don’t acquire knowledge about your iOS device. Be wary of how your device works and its data backup options to avert data loss problems in the future. If your iPhone has turned dead because of a major technical glitch, you can recover the data stored in it using a reliable data recovery software. This blog encapsulates all such concrete details with a step-by-step guide to recover data from dead iPhone.

iPhone is one of the most affluent smartphones loaded with advanced features. Most people invest in it because its upbeat features and advanced technology intrigue them. Every time Apple announces a new upgrade or introduces new features to its iOS software upgrade, iPhone fans dig deep to learn more about it.

If your iPhone is dead and not working at all, and you want to learn how to recover data from dead iPhone, this blog is exclusively for you.

Why would an iPhone suddenly go dead?

These are the possible reasons why iPhone turns dead or blank for hours:

A defective charging cable or adapter that doesn’t perfectly pair with your iOS device.
A recent iOS update that triggered some unforeseen software error in your iPhone.
Faulty or failed hardware, like a battery or a logic board that needs to be replaced.

In either of the above-mentioned conditions, your iPhone will stop responding to any command. Turning the device off and restarting works in rare circumstances, but not always. In such bleak situations, you can try to fix your dead iPhone using these tips:

Keep a close watch over the charging cable or power adapter and fix the loose ends.
Put your dead iPhone on charge for at least an hour.
Connect your iPhone to iTunes or put it on Device Firmware Update (DFU) mode.
Seek immediate assistance from Apple Support Services.

If these attempts won’t bring your iPhone back to life, certainly it has some major technical glitch that only Apple experts can address. Before submitting your device for the same, recover all the data stored in it. Follow these DIY solutions to recover data from dead iPhone:

Use iTunes to Recover Data from Dead iPhone

iTunes is one of the most coveted options to recover data recovery from dead iPhone. However, to use this method, your iPhone should be in sync with iTunes, and you have to periodically take data backup on it. Observe the steps to keep data backup on iTunes:

Connect your iPhone to your computer and open iTunes to login.
From the menu bar at the top of the iTunes window, select File > Library > Organize Library.
Next, select Consolidate files to organize the Library screen and press OK.
Once you do that, copies of any files that were not in the iTunes Media folder will be added to your iTunes Media folder.
At the same time, take the opportunity to eliminate all the duplicate files taking unnecessary space on your hard drive. However, before making this move, save a copy of the original files in your iTunes Media Folder.

If you have been practicing the above steps for long, then simply connect your device with your computer using a USB cable and follow steps to recover data from iTunes backup:

Connect your iPhone to your computer and open iTunes.
Select your iPhone in the main iTunes window or select it from Finder.
The move will prompt a new set of instructions on iTunes with options to backup data. You need to click on Restore Backup to retrieve your dead iPhone’s data.
Several backup options will prompt on your computer. You can choose a selected set of files to restore a specific file or all of them.
Once selected, the desired number of files/data to restore, press Restore, and wait. The move may restart your iPhone. If not, your device will suffer a more serious hardware failure that only technical experts can fix.

Pro Tip: If found dead, let your iPhone remain off for as long as possible to avoid data overwriting.

Use iCloud to Recover Data from Dead iPhone

If you are proactively using iCloud to maintain data backup, there is a fair chance to recover your dead phone’s data from it. You can directly recover data from iCloud on another iPhone that doesn’t necessarily require connection to a laptop or computer. All you need is an iPhone that can be turned on at least and let you through the initial steps to login to your iCloud. Don’t forget to erase your dead iPhone before continuing on the new one; otherwise, you won’t get to perform the initial set-up. Follow the steps below to restore dead iPhone’s data from iCloud Backup:

Turn on the working iPhone and perform the initial setup procedures till you get through Apps & Data. Tap on Restore from iCloud Backup option and sign in with your Apple ID.

A window will prompt you with all backups available for restoring. Select the most recent one that contains all the data you wish to retrieve from your dead iPhone.
Patiently wait for the data transfer procedure to finish.
In the data transfer procedure, at some point, you might be asked to enter your Apple ID once again. Enter details to keep the action going.
Once done, you’ll get a notification of successful data transfer.

You can also transfer all your dead iPhone data to a new one by inserting its SIM card in the new iPhone. Learn here how to Transfer Data from Old iPhone to New iPhone .

Use a Reliable Data Recovery Software

Your last respite is a professional data recovery software in case a vast amount of data from dead iPhone, like photos, videos, messages, contacts, etc., remain missing after iCloud recovery. We recommend Stellar Data Recovery for iPhone because it guarantees absolute recovery of lost or deleted data from iPhone, iTunes, and iCloud. Listing some common situations where the software can help:

If iTunes fails to restore data after unlocking the disabled iPhone.
If some data is found missing after restoring data from iTunes or iCloud.
Instead of restoring all files from the iPhone, you wish to recover only some selected files.

You can download the demo version of the software for assessment and buy the software to activate its key functionalities. It will activate via activation key that will be sent on your email once you purchase the software. Read this KB to learn How to Activate Stellar Data Recovery for iPhone . Additionally, using the Toolkit version of the software, identified as Stellar Eraser for iPhone , you can permanently remove all the sensitive data stored in your dead iPhone so it won’t fall into the wrong hands.

Conclusion:

Avid iPhone users know when to stop playing with their iOS device to let it reset in case of a technical glitch. Nevertheless, not all iPhone users are aware of this practice. Consequently, we panic and keep on switching off and on our smartphones when it hangs.

If your phone turns blank or dead, don’t panic and stop using your device for some time. Let it rest and resume its function. Otherwise, you’ll end up losing all the memories stored in it. This blog aimed to help you understand the grim consequences and smart ways to recover data from iPhone if your device turns dead. In case you are unable to recover data on your own using Stellar Data Recovery for iPhone, you can avail Data Recovery Lab-Services where our experts can recover all the data from your dead iPhone.

FAQs:

What to do if iPhone is not working?

If your iPhone has stopped responding to any command and you can’t even turn it off, then force shutdown and restart it. Swiftly press and release the volume up button first and repeat the same with volume down button. Now, press and hold the side button and once the Apple logo appears on the screen, release the side button too.

Why is my phone unresponsive?

Your iPhone’s touchscreen can be unresponsive for reasons like a brief hiccup or glitch that your smartphone’s inner system can’t detect or render it unresponsive. Sometimes, touch screen becomes unresponsive due to water damage or app glitch, or virus attack.

Why did my iPhone screen go black?

In iPhone, black screen appears due to software or hardware issues. Firmware modifications, dropping the iPhone, iOS upgrade/downgrade, and jailbreaking, are some other common reasons behind the black screen error. Learn some great solutions to overcome the black screen of death error .

How to fix ‘Unable to load Video: An Error Occurred’

Summary: Are you facing ‘unable to load video’ error message while trying to play videos on iPhone or iPad? No worries. This post guides you how to fix the error and watch your videos on the iOS device without any issue.

‘I am frequently facing ‘unable to load video’ error message ever since iOS 16 update. Its annoying as I cannot watch videos on iPhone. How to fix the issue?’

‘Since I upgraded to iPhone14 Pro from iPhone 11, I have problem playing a few videos. It states ‘error loading video’. I even bought more iCloud storage but no luck. Please help.’

Videos not loading on iPhone or show ‘Unable to load video, an error occurred’ message is a persistent issue faced by iPhone users, even after successive iOS upgrades, irrespective of the iPhone model.

As the annoying error stops you from watching your favorite videos on iPhone, you want to fix it soon. But before that its’ important to understand what could be the cause of this ‘unable to load video’ error, to troubleshoot the problem accordingly.

Why iPhone shows unable to load videos error?

There is no single reason for video loading error. Usually, videos saved in iCloud would display unable to load error on iPhone, if the Internet is off or you have slow connection.

Another common reason behind videos not loading on iPhone is that the ‘optimize storage’ option is enabled on your iOS device. Apple offers this feature to save space on your iOS device and stores the full resolution videos to iCloud. However, this often results in the video loading problem on the device.

Its’ also possible that your iPhone has insufficient space, which prevents videos from loading. There could also be a bug that can be fixed with iPhone update.

Right 9 ways to Fix ‘Unable to load Video, an error occurred’ on iPhone, iPad

Method 1: Restart iPhone

Restart, also called soft reset can fix error in loading video on iPhone or iPad. Close all the applications and restart your iPhone or iPad.

Method 2: Turn on Internet of the iOS device

If you are watching YouTube, Netflix, or other online videos, ensure cellular data of your device is turned on. In case you are facing the error ‘unable to load video: an error occurred’ while loading a higher quality version of the video on iPhone, try by switching to uninterrupted Wi-Fi connection. Note that high speed Internet is necessary for streaming videos on iOS device.

Method 3: Update your iOS device

You can update the device to fix ‘unable to load video’ error on iPhone or iPad. To update your iPhone or iPad follow the given steps. Before that make sure Wi-Fi is turned on.

Go to Settings > General > Software Update.
Click Download and Install followed by Install Now.

Method 4: Turn off the Optimize Storage option

When ‘optimize storage’ option is enabled on your iOS device, all the full-resolution high quality videos and photos get saved in iCloud while only the compressed space-saving versions are on your iPhone.

Thus, when you try to open a video on the iOS device, it takes time eventually to load it from iCloud. While sometimes, the video may not load at all. Try to fix unable to load video on iPhone by turning off this feature. Here are steps to disable optimize storage’ option:

Open Settings. Click on your name.
Tap on iCloud > Photos.
Below Optimize iPhone Storage, tap on Download and Keep Originals option.

Figure: Disable Optimise iPhone Storage Option

Wait until the iPhone downloads all the videos from iCloud. You should now be able to open videos without loading error.

Method 5: Update the app that shows video load error on iPhone

If the video loading issue error pops up in a particular app like YouTube, Instagram, then update the application. If the update doesn’t help, you can reinstall the app also. This should fix videos not loading error or buffering issues. App update are available in App Store. To update any iPhone app follow the given steps:

Open the App Store.
Now click on your profile icon on top.

Figure: Update app in App Store

Scroll to find your app and click on the Update button next to it. You can also click on Update All on top.

Method 6: Create free space on your iPhone

High quality videos may not load and show error if there is no space on your iPhone. Check your iOS device, if it has enough free space. Its’ essential to have 2GB free space available in the device to play high quality and large size videos.

You can check the available space on your iPhone or iPad by navigating to: Settings > General > iPhone Storage.

Figure: iPhone storage screen

On the top right, you will see the amount of space used on your iOS device. If the space is less, remove the useless videos, photos, apps and other data on your iPhone or iPad.

Method 7: Access video from iCloud.com

If the videos don’t load on iPhone and show error, try to access them via iCloud.com on your computer by following the below steps:

Open iCloud.com and enter Apple ID credentials to sign in.
Click on the Photos or iCloud Drive app where the video is saved.
Find your video and click on it to open.

There’s also the options in icloud.com to share the video via email or download to save it on your computer.

Method 8: Repair video not loading on iPhone

If you face ‘unable to load video’ an error occurred in Camera Roll videos of iPhone, the file may have corrupted.

Copy or transfer the problem video to your PC or Mac. Download and install a video repair software—Stellar Repair for Video . It can fix file corruption in the error throwing iPhone video. The software is compatible with MP4, MOV, HEVC, video files formats used in iPhone and iPad.

The software also offers a free trail wherein you can repair the corrupt video and watch its preview.

Method 9: Restore iPhone to factory settings

If ‘unable to load video’ error is perpetual on your iPhone or iPad, in spite of trying the above methods, then factory reset can be your last bet.

As all know, factory reset will delete everything on your iOS device , make sure you create the latest backup of the iPhone in iCloud or iTunes.

Follow the below steps to factory reset iPhone and fix unable to load video error:

Open Settings > General > Reset.
Click on Erase All Content and Settings.
Enter Apple passcode. Click on Erase iPhone and follow the prompts.

Now check if the video error problem is resolved or not.

Wrapping Up & FAQ

Usually one of the methods shared in this post fixes the error – ‘unable to load video‘, an error occurred’ on iPhone. However, unfortunately if none works and you cannot play videos on iPhone, contact Apple support .

FAQ

Why does my iPhone say ‘an error occurred while loading a higher quality version of this photo’?

High quality photos/videos require more storage space to open. Less free storage is one of the for the media file loading error.

Hence, delete some useless photos, videos, or apps to free up space. Now you can open the high quality photo/video smoothly without any error.

2. Why my iPhone videos not playing on PC?

Your iPhone videos may not play on Windows PC due to many reasons— the media player doesn’t support videos file format; virus in your PC; or the video has turned corrupt during transfer. However, you can fix the problem and play iPhone videos on Windows .

3. Why I cannot view my video in icloud.com?

In iCloud.com, select the Photos app and click Photos. In the side bar, you will see the thumbnails of all your photos and videos. Find your video and click on it to view.

How to Reset iPhone without Losing Data?

Summary: Sometimes, resetting an iPhone is essential to fix minor issues like iPhone crashing, freezing, or getting stuck at the Apple logo. But the iPhone reset process can delete important data and settings on your device. Read this post to learn smart ways to reset your iPhone without data loss. Moreover, you can also download this quick tool to reset your iPhone without losing data.

“Yesterday, my iPhone stopped working suddenly. I have been trying multiple ways to fix it since then; even tried the force reboot method. Should I simply reset my iPhone? How do I do it without losing my device data?”

Resetting an iPhone can sometimes become a necessity, whether due to sudden freezing up of your device, software glitches, or slow performance. Often, when your iPhone gets stuck on the Apple logo or suddenly crashes, you can reset your iPhone to fix this minor issue.

A factory reset is also necessary if you want to sell your iPhone and want to start fresh. When resetting your iPhone, it will become an empty slate with no pictures, contacts, videos, downloaded applications, playlists, or anything else. An iPhone reset restores your iPhone to its initial configuration and original factory settings.

However, be careful with this method as resetting your iPhone deletes all files & settings on the device. For those looking to reset iPhone without losing their precious data, this blog is the answer. Let’s read on to find some simple ways to do so while keeping our data intact.

How to reset your iPhone without Losing Data?

Before starting, it’s crucial to back up your iPhone data to avoid losing important files and folders. You can back up your iPhone using iCloud, iTunes, or Finder on Mac or PC.

Next, follow the step-by-step instructions on resetting an iPhone using iPhone Settings, iPhone erasure software, and iTunes.

Method 1: Reset iPhone Without Losing Data via Settings

To reset iPhone without losing data, you need to use the ‘Reset’ feature in your iPhone. This feature has different options on how you would like to reset- whether through the ‘Reset All Settings’ or the ‘Reset Network Settings’ option.

The Reset All Settings option will remove or reset privacy settings, keyword dictionary, location settings, etc., to default. At the same time, Reset Network Settings will remove previously used networks and VPN settings. Resetting the Network Settings will turn off the cellular data roaming and remove previously used Wi-Fi settings of your iPhone.

Moreover, no data or media is deleted from iPhone when choosing the Reset All Settings or Reset Network Settings option.

Steps to Reset iPhone Using the ‘Reset All Settings’ option

On the iPhone, navigate to Settings > General.
Tap on Transfer or Reset iPhone.
Click Reset options.

Next, click the Reset All Settings option.
Then enter the iPhone passcode.
Now, click Reset All Settings. This process will take a couple of minutes to reset the privacy settings, keyword dictionary, location settings to default, but will keep the rest of your data fully secure.

Method 2: Reset iPhone via Stellar Toolkit for iPhone Tool

Sometimes, the ‘Reset All Settings’ option doesn’t solve your iPhone issue. In such a case, try resetting the iPhone with the help of trusted software. Stellar Toolkit for iPhone is a secure and professional tool that can help you reset your iPhone to fix various iOS issues without losing data.

Also, you can also use Stellar Toolkit for iPhone to fix iOS related issues like- iPhone crashing, stuck at the Apple logo, etc.

This tool’s ‘Repair iPhone’ feature will first download the fresh copy of the iOS version present in your device from the official website. Then it will install the freshly downloaded iOS version on your iPhone after removing the existing one from your device. The software will reset your iPhone, making it seem new without removing or deleting your data.

Stellar Toolkit for iPhone is compatible with the latest iPhone 14, 13, 12, and below series and even all iPad versions, such as iPad Air, iPad Mini, and others.

Step-by-Step: How to reset iPhone with Stellar Toolkit for iPhone:

Step 1: Download Stellar Toolkit for iPhone on your Mac or Windows PC and connect your iPhone to the system using a USB cable.

Step 2: Select Repair iPhone module from the launch screen of the software.

Step 3: On the Repair iPhone screen, click the Next button.

Step 4: Click on the iPhone icon.

Step 5: Click the Download button to download the latest iOS or iPadOS version of the firmware file. If you have already downloaded the firmware before, select Import.

Step 6: After downloading the firmware file, click the Repair button to start repairing.

Step 7: Once you receive the message —The repairing process of the selected iOS device is completed, click OK.

Restart your iPhone to see if the iOS issues are resolved.

Method 3: Reset iPhone Without Losing Data via Recovery Mode

To reset your iPhone, you can use iTunes or Finder app. You need to use Mac or Windows PC to access the recovery mode of your iPhone and reset the device. This method will erase all your device data, so take a backup of your iPhone before proceeding.

Steps to reset iPhone via Recovery

Open iTunes on your Mac or Windows system.
Connect your iPhone to the computer and then put your iPhone into Recovery Mode .
Once your device has entered the Recovery Mode, a message ‘you’re in Recovery Mode’ will pop up. Click OK.

Click on your iPhone when it appears in iTunes, then click Summary.
Now, select the “Restore iPhone” option on the right pane.

Click Restore to confirm. It might take a while for your iPhone to reset; don’t disconnect your device from the computer until the reset process is completed.

Once the restore process is complete, set up your iPhone as new or restore it from a backup.

Conclusion

You can factory reset your iPhone without fearing data loss by trying different methods mentioned in this blog. Reset All Settings/ Reset Network Settings feature of iPhone can reset your device; however, it may not always work. You can even use iTunes to reset your iPhone, but you will lose all your device data.

Or use the ‘Repair iPhone’ feature of Stellar Toolkit for iPhone software to permanently reset your iPhone without losing data. This tool can repair iOS issues like iPhone crashing, Black Screen of Death, and iPhone stuck at the Apple logo.

Download the free trial version to evaluate the features of the software.

FAQs

How to remotely erase iPhone data?

If your iPhone is lost or stolen, you can protect your iPhone data from misuse by remotely erasing its data using the iCloud website.

How to restore or set up your iPhone after reset?

Use an iCloud backup to restore your iPhone after a factory reset.

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How to Fix iPhone XS Storage Not Loading/Showing | Stellar