How to Fix iPhone Stuck at ‘attempting data recovery’ Loop

Summary: If your iPhone gets stuck at ‘attempting data recovery’ loop screen while updating iOS, learn how to fix iPhone failed iOS update error and efficiently recover lost data using Stellar Data Recovery for iPhone.

Since the release of iOS 16, there are frequent complaints about flood updates leading to the ‘attempting data recovery’ loop. Moreover, users are concerned about data loss in such situations.

Users globally reported that their iPhone gets stuck in the ‘attempting data recovery’ loop while trying to install iOS updates. The issue occurs when they update to iOS 16 versions by using iTunes. It leaves the update in the lurch and erases some or all data from their iPhone.

iOS updates breathe new life into your device. However, the truth is that Apple’s every update brings some bug or new problem, like this one.

Read this post further if your iPhone screen gets stuck at the ‘attempting data recovery’ loop during an iOS update.

It shares how to fix iPhone ‘attempting data recovery’ failed problem and recover lost iPhone data in any case.

You can apply the methods on iPhone 14, 13, 12, SE, 11, XS, XR, X, 8, 7, 6, 5, and 4 series. They are relevant to iOS 16 and below versions.

Common causes of ‘attempting data recovery’ loop on iPhone

The attempting to data recovery failed problem usually occurs when iOS is updated with iTunes. The ‘attempting data recovery’ screen takes a long time and is often followed by a prompt ‘press home button to restore.’

Some of these occurrences were reported in the following scenarios:

• Users unplugged the iPhone from a PC or Mac during the update
• Downgrading from iOS 16 to 15 or below
• Updating iOS after jailbreak

How to fix iPhone stuck at the ‘Attempting Data Recovery’ loop

1. Force Restart iPhone
2. Put iPhone into Recovery Mode

Method 1: Force Restart iPhone

It’s essential to know that a force restart differs from a normal Restart. A force restart is advised when iPhone is not in its normal working condition. It is either hanged or stuck at the Apple logo or another screen in Recovery Mode or Restore Mode. It cuts the power and turns on the iPhone again. Force restart usually fixes many iPhone issues.

Steps to Force Restart iPhone 8 and earlier:

• Press and fast release the Volume Up button
• Press and fast release the Volume Down button
• Press and hold the Side button (power) until the Apple logo appears

Steps to Force Restart iPhone X and later:

• Press and quickly release the Volume Up button
• Press and quickly release the Volume Down button
• Press and hold the Side button until you see the recovery-mode screen.

Method 2: Put iPhone into Recovery Mode

If Force Restart doesn’t help, try this method. Recovery Mode helps in cases of failed iOS updates. Thus, whenever the iOS updates, the iPhone gets stuck at the ‘attempting data recovery,’ op put the device on Recovery Mode.

[Caution]: Recovery Mode erases the iPhone data, which can be restored with the help of iTunes backup. So, make sure that the iTunes version is the latest.

Steps to put iPhone on Recovery Mode:

1. Connect iPhone to computer
2. Open iTunes
3. Force restart iPhone (with steps mentioned above)
4. A dialog box appears. Select Update

5. After the Update process completes, set up your iPhone.

Fixed ‘attempting data recovery’ failed problem. Further, how to restore data on iPhone

Recovery Mode, though fixes iPhone’s ‘attempting data recovery’ issue but at the same time erases all information from the device. You can restore iPhone data from iTunes backup or iCloud backup.

In case, iTunes/iCloud backups are not able to restore iPhone or you discover that some of the data is still missing after restoring the device, choose Stellar Data Recovery for iPhone .

The software is also helpful when you don’t want to recover all the data from iTunes or iCloud unnecessarily. Instead, it. It lets you recover precisely what you want, by allowing you to choose specific files like photos, videos, WhatsApp chats, or memos, Calendar, etc., and restoring them on the device.

Additionally, Stellar Data Recovery for iPhone also restores the data lost and deleted after jailbreak, water damage, a Black screen of death, iPhone stuck at Apple logo , screen damage iPhone, factory reset, etc. It supports recovery from iPhone 15, 14, 13, 12, SE, 11, XS, XR, X, 8, 7, 6, 5, and 4 series.

Steps to Restore Data on iPhone with Stellar Data Recovery of iPhone

• Download Stellar Data Recovery for iPhone on PC/ Mac
• Connect iPhone to the computer
• Select iTunes from the software screen
• Follow the simple on-screen instructions

Wrapping Up

Users look forward to iOS updates. However, the experience can get irritating, when iPhone software updates fail. For example, iPhone ‘attempting data recovery’ loop is a common problem faced after attempts to upgrade to the latest iOS 16.

Force restart of the device often resolves the ‘attempting data recovery’ loop issue. If this doesn’t work, further try to get your iPhone on Recovery Mode. Later restore data via iTunes or Stellar Data Recovery for iPhone. The software approach is straightforward and lets you select and restore the informathat you want.

How to find lost iPhone Backup files on Windows PC?

Summary: You have to restore iPhone data. But you cannot find backup files saved on your Windows PC or the backup files are unreadable. This post guides you to find iPhone backup on Windows PC and methods to restore it on your device.

You may get into a terrible iPhone data loss situation after a factory reset, stolen iPhone, jailbreak or physical damage to your device, etc. Backup is your only resort. But another shocker is waiting for you. You cannot find iPhone backup files once saved on your Windows PC.

Your backup files are not readable, and you have no clue how to access them.

In such a situation, keep calm and do not worry. If you have ever saved your iPhone backup on a Windows computer and are now unable to locate or access it, this post guides you to find an iPhone backup on a PC and how to restore it on your device.

Where are iPhone backups stored on Windows PC?

iPhone backups are safe copies of your complete device information. iTunes saves iPhone backup in the Users folder on a Windows computer. These backup files are not in a readable format. You can copy them but should never try to move files to a different drive, edit, rename or extract content. All such activities can ruin the backup files. However, you can make copies of your backup or delete backup that you do not require anymore.

Steps to find iPhone backup files on Windows PC:

• In the Search bar, enter %appdata% or %USERPROFILE% (if you downloaded iTunes from the Microsoft Store)
• Press Return
• Double-click these folders: Apple Computer > MobileSync > Backup

You can also locate iPhone backup in Windows 7, 8, 10 or 11 by following Users > (username) > AppData > Roaming > Apple Computer > MobileSync > Backup.

Cannot locate iPhone backup on Windows PC? Find and Restore data with iPhone data recovery software.

If you cannot find your iPhone backup data on your PC or cannot access the backup files, take refuge in third-party software – Stellar Data Recovery for iPhone.

How can Stellar Data Recovery for iPhone help you?

You can find, access, and restore lost iPhone backup files with Stellar Data Recovery for iPhone. It is a secure tool that efficiently scans the computer to find your iPhone backup. The recovered iPhone backup files are in readable form, and you can either save them on your PC or iPhone.

When you can use the Stellar iPhone data recovery solution

• You are unable to locate your iPhone backup files
• Your backup files are either lost or deleted.
• You cannot access iPhone backup files on Windows PC
• Not able to restore backup on your old/new iPhone

How can Stellar Data Recovery for iPhone recover lost backup files from PC?

The iPhone Data Recovery Tool by Stellar is a do-it-yourself software that quickly recovers complete iPhone data in a readable form from your Windows PC.

You can recover all your lost photos, videos, contacts, messages, Safari bookmarks, Call history, Reminders, Voice memos, Notes, WhatsApp, Kik, WeChat, Viber messages, etc.

It also offers a Deep Scan if your desired iPhone information is not recovered after the first scan. A deep scan does a comprehensive scan of the selected device or backup to recover every bit of lost or deleted backup information.

Benefits of Stellar iPhone Data Recovery

• Recovery of deleted or lost backup files
• Recovers data in a readable format
• Option to restore only that data from backup which you want to be in your iPhone
• Allows to save recovered backup on computer or iPhone

Step-by-step recovery of lost iPhone backup on Windows PC with Stellar Data Recovery for iPhone

Step 1: Connect your iPhone to your computer and launch the software.

Step 2: On the home screen, select Recover from iPhone. The scanning process begins.

Step 3: After scanning, all the files on your iPhone are listed.

If you do not see the required files in the list, choose Deep Scan. It will scan for the backup stored on your computer system.

Step 4: Select and save the recovered iPhone data at your desired location. You can save it on your iPhone if you want to restore backup data on your device or save it on your computer.

Wrapping Up

Losing iPhone data after factory reset, jailbreak, being stuck in a boot loop or physical damage, etc., can get messier when you cannot find or retrieve information from iPhone backup files saved on your computer. Stellar Data Recovery for iPhone significantly relieves such data loss situations.

This iPhone utility not only finds the lost iPhone backup files on Windows PC, but it also makes them readable and allows you to save/restore them to your iPhone or computer. Moreover, it lets you selectively transfer iPhone data on your iPhone rather than complete a backup.

You can download the free trial version to evaluate its performance. It is undoubtedly not going to disappoint you.

How To Recover Whatsapp Chat History From iPhone

Summary: Losing the WhatsApp chat history from iPhone can be annoying. It may contain important details, photos, videos, and audio recordings. This post brings easy and quick methods to recover lost or deleted WhatsApp chat on iPhone using Stellar Data Recovery for iPhone.

With social media engulfing our lives, it becomes all the more important to keep track of people close to us through various social media apps, not only personally but professionally as well.

Messaging apps such as WhatsApp gives you total access to chat and share data with your family, friends, and even with your business or work colleagues 24*7. Each day, billions of people all over the globe, chat and share videos, audio, photos, etc. over this one messaging app. Therefore, it contains information that is of great value.
But it is important to know that this app is not fail-safe. Sometimes due to some technical issues, WhatsApp chats and other valuable information gets erased from the phone and chances of recovery are slim. If you are an iPhone user, it is a common scenario that due to tech issues such as jail breaking or when you upgrade your iPhone, your data as well as your WhatsApp chats may get erased from the iPhone.

Losing the chat history which also contains your priceless photos, videos, and audio can be quite frustrating! Hence, recovery becomes imperative! So in order to help you recover the data lost from your iPhone including your WhatsApp chats, we suggest the following steps that can help restore your chat history.

Recover Deleted Messages from WhatsApp Chat iCloud Backup

1- First of all, make sure that you have created a backup of all your WhatsApp chats and data on iCloud. In order to check that, go to the WhatsApp settings and check it on the Chat Backup present in the Chats.
2- Next, uninstall the existing WhatsApp and then reinstall it again from the app store and log in with your number. When you log in, a dialogue box will appear asking you to backup the chats: click on the confirm button to proceed.

Recover Deleted WhatsApp Messages Without Backup

1- Download and install iPhone Data Recovery Software  by Stellar on your computer and then register the product using the product key.

2- Now after connecting the iPhone, click on Recover from iPhone option. Select the file type you want to recover and click “Next”. The scan will initiate thereafter.

3- Select Only Show Deleted option on the top to focus only on the deleted data. Then select the conversations you want to save. Then click Save.

4- Choose the desired location on your computer where you want to save the files or you can save it directly to your iPhone. Then click OK.

After a wait of 5-10 minutes, the lost data will be saved within form of a HTML page which can be opened using any browser.

Restore Deleted WhatsApp Messages from iTunes Backup

If you have backed up your WhatsApp chats and files in the iTunes app of the iPhone, then you can easily get back all your chats and files easily from it by following the below steps—

1- Open the iTunes app on your computer and then connect your iPhone into it. Next, click on the iPhone icon and then select restore backup. Then select the backup file that contains the WhatsApp messages and then select the recover option.

If you face any difficulty to recover your data from iTunes backup then use Stellar Data Recovery for iPhone to recover lost or deleted Contacts, Call history, Voice Memo, Messages, Notes, Reminders, Calendar, Safari Bookmarks from iOS device iTunes backup file.

Restore Deleted WhatsApp Messages from iCloud Backup

Just like iTunes, you can even back up your files and WhatsApp chats on iCloud present in your iPhone. However, before getting started, make sure that the data and chats are securely backed up in the app from which you have to recover.
1- The first step contains erasing of all the content and settings present in the iPhone. This can be done by going to the general setting present in the iPhone.
2- A setup screen will be displayed. Follow the steps to get to the apps and data, then select on restore from iCloud backup from it.
3- Select the files and data that you wish to backup and then click on the restore button and let the system restore all the backed up data into your phone.

If you face any difficulty to recover your data from iCloud backup then use Stellar Data Recovery for iPhone to recover lost or deleted Contacts, Call history, Voice Memo, Messages, Notes, Reminders, Calendar, Safari Bookmarks from iOS device iCloud backup file.

Conclusion

Losing chats and other data from WhatsApp may lead to a situation of despair. Therefore, to ease you off your worries, the above simple steps will help restore all your chats as well as your lost photos, audio, and videos from your iPhone.

How to fix ‘Unable to load Video: An Error Occurred’

Summary: Are you facing ‘unable to load video’ error message while trying to play videos on iPhone or iPad? No worries. This post guides you how to fix the error and watch your videos on the iOS device without any issue.

‘I am frequently facing ‘unable to load video’ error message ever since iOS 16 update. Its annoying as I cannot watch videos on iPhone. How to fix the issue?’

‘Since I upgraded to iPhone14 Pro from iPhone 11, I have problem playing a few videos. It states ‘error loading video’. I even bought more iCloud storage but no luck. Please help.’

Videos not loading on iPhone or show ‘Unable to load video, an error occurred’ message is a persistent issue faced by iPhone users, even after successive iOS upgrades, irrespective of the iPhone model.

As the annoying error stops you from watching your favorite videos on iPhone, you want to fix it soon. But before that its’ important to understand what could be the cause of this ‘unable to load video’ error, to troubleshoot the problem accordingly.

Why iPhone shows unable to load videos error?

There is no single reason for video loading error. Usually, videos saved in iCloud would display unable to load error on iPhone, if the Internet is off or you have slow connection.

Another common reason behind videos not loading on iPhone is that the ‘optimize storage’ option is enabled on your iOS device. Apple offers this feature to save space on your iOS device and stores the full resolution videos to iCloud. However, this often results in the video loading problem on the device.

Its’ also possible that your iPhone has insufficient space, which prevents videos from loading. There could also be a bug that can be fixed with iPhone update.

Right 9 ways to Fix ‘Unable to load Video, an error occurred’ on iPhone, iPad

Method 1: Restart iPhone

Restart, also called soft reset can fix error in loading video on iPhone or iPad. Close all the applications and restart your iPhone or iPad.

Method 2: Turn on Internet of the iOS device

If you are watching YouTube, Netflix, or other online videos, ensure cellular data of your device is turned on. In case you are facing the error ‘unable to load video: an error occurred’ while loading a higher quality version of the video on iPhone, try by switching to uninterrupted Wi-Fi connection. Note that high speed Internet is necessary for streaming videos on iOS device.

Method 3: Update your iOS device

You can update the device to fix ‘unable to load video’ error on iPhone or iPad. To update your iPhone or iPad follow the given steps. Before that make sure Wi-Fi is turned on.

• Go to Settings > General > Software Update.
• Click Download and Install followed by Install Now.

Method 4: Turn off the Optimize Storage option

When ‘optimize storage’ option is enabled on your iOS device, all the full-resolution high quality videos and photos get saved in iCloud while only the compressed space-saving versions are on your iPhone.

Thus, when you try to open a video on the iOS device, it takes time eventually to load it from iCloud. While sometimes, the video may not load at all. Try to fix unable to load video on iPhone by turning off this feature. Here are steps to disable optimize storage’ option:

• Open Settings. Click on your name.
• Tap on iCloud > Photos.
• Below Optimize iPhone Storage, tap on Download and Keep Originals option.

Figure: Disable Optimise iPhone Storage Option

Wait until the iPhone downloads all the videos from iCloud. You should now be able to open videos without loading error.

Method 5: Update the app that shows video load error on iPhone

If the video loading issue error pops up in a particular app like YouTube, Instagram, then update the application. If the update doesn’t help, you can reinstall the app also. This should fix videos not loading error or buffering issues. App update are available in App Store. To update any iPhone app follow the given steps:

• Open the App Store.
• Now click on your profile icon on top.

Figure: Update app in App Store

• Scroll to find your app and click on the Update button next to it. You can also click on Update All on top.

Method 6: Create free space on your iPhone

High quality videos may not load and show error if there is no space on your iPhone. Check your iOS device, if it has enough free space. Its’ essential to have 2GB free space available in the device to play high quality and large size videos.

You can check the available space on your iPhone or iPad by navigating to: Settings > General > iPhone Storage.

Figure: iPhone storage screen

On the top right, you will see the amount of space used on your iOS device. If the space is less, remove the useless videos, photos, apps and other data on your iPhone or iPad.

Method 7: Access video from iCloud.com

If the videos don’t load on iPhone and show error, try to access them via iCloud.com on your computer by following the below steps:

• Open iCloud.com and enter Apple ID credentials to sign in.
• Click on the Photos or iCloud Drive app where the video is saved.
• Find your video and click on it to open.

There’s also the options in icloud.com to share the video via email or download to save it on your computer.

Method 8: Repair video not loading on iPhone

If you face ‘unable to load video’ an error occurred in Camera Roll videos of iPhone, the file may have corrupted.

Copy or transfer the problem video to your PC or Mac. Download and install a video repair software—Stellar Repair for Video . It can fix file corruption in the error throwing iPhone video. The software is compatible with MP4, MOV, HEVC, video files formats used in iPhone and iPad.

The software also offers a free trail wherein you can repair the corrupt video and watch its preview.

Method 9: Restore iPhone to factory settings

If ‘unable to load video’ error is perpetual on your iPhone or iPad, in spite of trying the above methods, then factory reset can be your last bet.

As all know, factory reset will delete everything on your iOS device , make sure you create the latest backup of the iPhone in iCloud or iTunes.

Follow the below steps to factory reset iPhone and fix unable to load video error:

• Open Settings > General > Reset.
• Click on Erase All Content and Settings.
• Enter Apple passcode. Click on Erase iPhone and follow the prompts.

Now check if the video error problem is resolved or not.

Wrapping Up & FAQ

Usually one of the methods shared in this post fixes the error – ‘unable to load video‘, an error occurred’ on iPhone. However, unfortunately if none works and you cannot play videos on iPhone, contact Apple support .

FAQ

1. Why does my iPhone say ‘an error occurred while loading a higher quality version of this photo’?

High quality photos/videos require more storage space to open. Less free storage is one of the for the media file loading error.

Hence, delete some useless photos, videos, or apps to free up space. Now you can open the high quality photo/video smoothly without any error.

2. Why my iPhone videos not playing on PC?

Your iPhone videos may not play on Windows PC due to many reasons— the media player doesn’t support videos file format; virus in your PC; or the video has turned corrupt during transfer. However, you can fix the problem and play iPhone videos on Windows .

3. Why I cannot view my video in icloud.com?

In iCloud.com, select the Photos app and click Photos. In the side bar, you will see the thumbnails of all your photos and videos. Find your video and click on it to view.

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