How to fix Unable to load Video An Error Occurred

How to fix ‘Unable to load Video: An Error Occurred’

Summary: Are you facing ‘unable to load video’ error message while trying to play videos on iPhone or iPad? No worries. This post guides you how to fix the error and watch your videos on the iOS device without any issue.

‘I am frequently facing ‘unable to load video’ error message ever since iOS 16 update. Its annoying as I cannot watch videos on iPhone. How to fix the issue?’

‘Since I upgraded to iPhone14 Pro from iPhone 11, I have problem playing a few videos. It states ‘error loading video’. I even bought more iCloud storage but no luck. Please help.’

Videos not loading on iPhone or show ‘Unable to load video, an error occurred’ message is a persistent issue faced by iPhone users, even after successive iOS upgrades, irrespective of the iPhone model.

As the annoying error stops you from watching your favorite videos on iPhone, you want to fix it soon. But before that its’ important to understand what could be the cause of this ‘unable to load video’ error, to troubleshoot the problem accordingly.

Why iPhone shows unable to load videos error?

There is no single reason for video loading error. Usually, videos saved in iCloud would display unable to load error on iPhone, if the Internet is off or you have slow connection.

Another common reason behind videos not loading on iPhone is that the ‘optimize storage’ option is enabled on your iOS device. Apple offers this feature to save space on your iOS device and stores the full resolution videos to iCloud. However, this often results in the video loading problem on the device.

Its’ also possible that your iPhone has insufficient space, which prevents videos from loading. There could also be a bug that can be fixed with iPhone update.

Right 9 ways to Fix ‘Unable to load Video, an error occurred’ on iPhone, iPad

Method 1: Restart iPhone

Restart, also called soft reset can fix error in loading video on iPhone or iPad. Close all the applications and restart your iPhone or iPad.

Method 2: Turn on Internet of the iOS device

If you are watching YouTube, Netflix, or other online videos, ensure cellular data of your device is turned on. In case you are facing the error ‘unable to load video: an error occurred’ while loading a higher quality version of the video on iPhone, try by switching to uninterrupted Wi-Fi connection. Note that high speed Internet is necessary for streaming videos on iOS device.

Method 3: Update your iOS device

You can update the device to fix ‘unable to load video’ error on iPhone or iPad. To update your iPhone or iPad follow the given steps. Before that make sure Wi-Fi is turned on.

Go to Settings > General > Software Update.
Click Download and Install followed by Install Now.

Method 4: Turn off the Optimize Storage option

When ‘optimize storage’ option is enabled on your iOS device, all the full-resolution high quality videos and photos get saved in iCloud while only the compressed space-saving versions are on your iPhone.

Thus, when you try to open a video on the iOS device, it takes time eventually to load it from iCloud. While sometimes, the video may not load at all. Try to fix unable to load video on iPhone by turning off this feature. Here are steps to disable optimize storage’ option:

Open Settings. Click on your name.
Tap on iCloud > Photos.
Below Optimize iPhone Storage, tap on Download and Keep Originals option.

Figure: Disable Optimise iPhone Storage Option

Wait until the iPhone downloads all the videos from iCloud. You should now be able to open videos without loading error.

Method 5: Update the app that shows video load error on iPhone

If the video loading issue error pops up in a particular app like YouTube, Instagram, then update the application. If the update doesn’t help, you can reinstall the app also. This should fix videos not loading error or buffering issues. App update are available in App Store. To update any iPhone app follow the given steps:

Open the App Store.
Now click on your profile icon on top.

Figure: Update app in App Store

Scroll to find your app and click on the Update button next to it. You can also click on Update All on top.

Method 6: Create free space on your iPhone

High quality videos may not load and show error if there is no space on your iPhone. Check your iOS device, if it has enough free space. Its’ essential to have 2GB free space available in the device to play high quality and large size videos.

You can check the available space on your iPhone or iPad by navigating to: Settings > General > iPhone Storage.

Figure: iPhone storage screen

On the top right, you will see the amount of space used on your iOS device. If the space is less, remove the useless videos, photos, apps and other data on your iPhone or iPad.

Method 7: Access video from iCloud.com

If the videos don’t load on iPhone and show error, try to access them via iCloud.com on your computer by following the below steps:

Open iCloud.com and enter Apple ID credentials to sign in.
Click on the Photos or iCloud Drive app where the video is saved.
Find your video and click on it to open.

There’s also the options in icloud.com to share the video via email or download to save it on your computer.

Method 8: Repair video not loading on iPhone

If you face ‘unable to load video’ an error occurred in Camera Roll videos of iPhone, the file may have corrupted.

Copy or transfer the problem video to your PC or Mac. Download and install a video repair software—Stellar Repair for Video . It can fix file corruption in the error throwing iPhone video. The software is compatible with MP4, MOV, HEVC, video files formats used in iPhone and iPad.

The software also offers a free trail wherein you can repair the corrupt video and watch its preview.

Method 9: Restore iPhone to factory settings

If ‘unable to load video’ error is perpetual on your iPhone or iPad, in spite of trying the above methods, then factory reset can be your last bet.

As all know, factory reset will delete everything on your iOS device , make sure you create the latest backup of the iPhone in iCloud or iTunes.

Follow the below steps to factory reset iPhone and fix unable to load video error:

Open Settings > General > Reset.
Click on Erase All Content and Settings.
Enter Apple passcode. Click on Erase iPhone and follow the prompts.

Now check if the video error problem is resolved or not.

Wrapping Up & FAQ

Usually one of the methods shared in this post fixes the error – ‘unable to load video‘, an error occurred’ on iPhone. However, unfortunately if none works and you cannot play videos on iPhone, contact Apple support .

FAQ

Why does my iPhone say ‘an error occurred while loading a higher quality version of this photo’?

High quality photos/videos require more storage space to open. Less free storage is one of the for the media file loading error.

Hence, delete some useless photos, videos, or apps to free up space. Now you can open the high quality photo/video smoothly without any error.

2. Why my iPhone videos not playing on PC?

Your iPhone videos may not play on Windows PC due to many reasons— the media player doesn’t support videos file format; virus in your PC; or the video has turned corrupt during transfer. However, you can fix the problem and play iPhone videos on Windows .

3. Why I cannot view my video in icloud.com?

In iCloud.com, select the Photos app and click Photos. In the side bar, you will see the thumbnails of all your photos and videos. Find your video and click on it to view.

How to Recover lost Calendar on iPhone

Summary: This post shares the best methods to recover lost calendar on iPhone. You can apply these methods on iPhone 14/13/12/11/XS/XR/X/SE/8/7 and below. Also, learn how Stellar Data Recovery for iPhone quickly restores Calendar on your iPhone.

The iPhone Calendar is an indispensable utility for keeping up with your loved ones’ birthdays, anniversaries, appointments, meetings, events, holidays, and other day-to-day activities. Even if you’ve switched over to newer variants like iPhone 15, 14, 13, or 12, you don’t want to part with the old iPhone Calendar settings.

Thus, losing your iPhone Calendar due to deletion, formatting, or other reasons can get annoying.

If you are one of those who has lost Calendar app on iPhone and now looking for ways to restore it back…read this post further.

How to restore calendar on iPhone?

Lost or accidentally deleted Calendar can be recovered by Apple’s backup utilities. However, sometimes backups too may not restore Calendar. Then an iPhone data recovery software is the only solution.

Methods to recover deleted/lost Calendar on iPhone

Restore from archive of Calendars via iCloud.com
Restore with iPhone recovery software
Recover from iCloud or iTunes Backup

1. Restore from archive of Calendars via iCloud.com

Apple creates frequent backup for the Calendars and Reminders apps and saves it to iCloud.com as archives. These archives can be used to restore deleted calendars.

Steps: Restore missing iPhone Calendar via iCloud.com:

Go to iCloud.com in your browser and log into your account. Click Trust when ‘Trust This Computer’ pop-up appears.
On the main screen, click on nine-dots and select Data Recovery.

Next, click Restore Calendars.

You can see the list of Calendars archive. Click Restore option next to the archive that you want to restore.

Now confirm your choice to retrieve the Calendar archive. Click Restore.

Wait for some time for the Restore process to complete.

Once your required Calendar archive is successfully restored, click OK.

The restored calendars appear on all your Apple devices with Calendars turned on in iCloud settings.

Note: These archives will not contain information like calendar invites. You will have to recreate and reissue the invitations.

2. Restore Calendar on iPhone using iPhone data recovery software

A simpler, more effective and convenient way to recover Calendar app is by using a professional iPhone recovery software, such as Stellar Data Recovery for iPhone . Regardless of the reason for loss – deletion, factory reset, or jailbreak etc., the software can restore the app data on your device.

The DIY tool is safe, easy-to-use, and quick to restore. It thoroughly scans the iOS device (iPhone and iPad), iTunes, and iCloud to recover the lost calendar.

Unlike Apple’s backup solutions (iTunes and iCloud), the software lets you choose and recover specific files, like Calendar or Reminders. This not only speeds up the recovery process but also saves you from receiving thousands of unwanted files.

Stellar Data Recovery for iPhone is also the way out when you don’t have Calendar archives in iCloud.com and unable to retrieve data from iTunes and iCloud.

Steps: Recover deleted/lost Calendar from iPhone

Download, install and launch Stellar Data Recovery for iPhone on computer.

On the main scree, select Recover from iPhone option and select the type of data you want to recover. Here, choose Calendar and click Next.
Connect your iPhone to computer and select that device to proceed forward.

Click on the Trust/Untrust dialog box to enable sync and data transfer between iPhone/iPad and computer.

If your iPhone is encrypted, enter your password in the dialog box and click OK.

Once the scanning is completed, you can see the recoverable data and preview them.

Choose the data you want to restore and click Save to restore them at your desired location.
location.

3. Restore calendar on iPhone from Apple backups

Another method to recover lost Calendar is through Apple backups – iTunes or iCloud. However, this method will work if you earlier saved the backup of your Calendar app.

Note: Deletes and replaces all your current data, be it apps, messages, photos etc., from iPhone.

How to Restore Calendar on iPhone with iCloud backup?

Go to Settings > General > Reset > Erase all Contents and Settings.

On Apps & Data screen, tap Restore from iCloud Backup.

Sign in to your iCloud account.
Choose the last backup and Restore.

How to restore Calendar with iTunes backup

Connect iPhone to PC/Mac.
Launch iTunes.
Select your iPhone under the Device list and click Summary.
Click Restore Backup and select the relevant backup date.

Click Restore and wait for some time for the process to complete.

Conclusion

Apple has tried to address the users’ data loss issues through multiple backup solutions — iTunes, iCloud, and iCloud.com. However, these native backup-based recovery solutions fall short when the user needs to recover specific data; though, you can easily recover lost Calendar from these backup options, but you end up replacing every existing data on your device!

Stellar Data Recovery for iPhone fills in this gap really well. It not only recovers lost or deleted Calendar in situations of jailbreak, water damage, factory reset, and Black Screen of Death, etc., but also recovers specific data that you want.

This feature, along with an exceptionally high data recovery success rate, make the software an essential utility for iPhone users.

FAQ

1.How to bring back the missing Calendar icon on iPhone?

To bring back the missing Calendar icon, you need to re-install it from the App Store. Open App Store, search for the Calendar app and download it again on your iPhone.

2. How to set up Calendar account on iPhone?

Go to the Settings in iPhone > Calendar > Accounts > Add Account.

3. How to add an event on iPhone?

Open Calendar app and tap + icon in the Day view.
Enter title, start and end time, invitees, URL, attachment, and so on. Tap Add.

4. How events in Calendar app on iPhone can be viewed?

You can view upcoming events as a list of one day, a week, a month, or a year at a time.

Why Stellar Data Recovery for iPhone takes time in scanning my iPhone?

Stellar Data Recovery for iPhone thoroughly scans your iOS device, computer, and iCloud to retrieve every bit of data. However, the scanning time of the software depends upon the following:

The amount of data in your iOS device: Greater the amount of data on your iPhone more time it will take to scan.
The size of RAM on your iPhone: Greater the RAM more will be the scanning time. For instance, the software will take more time to thoroughly scan an iPhone 12 with 6GB RAM compared to iPhone 11 that has 4GB RAM.
RAM of your computer: The recommended system requirement of Stellar Data Recovery for iPhone is 8GB. Although it can scan and recover from 4GB RAM computer, but you may experience slow speed.

How to Activate Stellar Data Recovery for iPhone

If you want to recover and save the missing or deleted iPhone data, activate Stellar Data Recovery for iPhone on your computer.

The demo version of the software is only for evaluation purposes. To use its full functionality, purchase the software and then activate it.

The software can be activated using the Activation Key, which you receive via email after purchasing the software. It would help if you had an active Internet connection to activate Stellar Data Recovery for iPhone .

Steps to activate Stellar Data Recovery for iPhone

Run the demo version of Stellar Data Recovery for iPhone software
On the main interface, click the Activation icon

The Activation window appears. Enter the Activation Key you received in your email after purchasing the software.

Click Activate
The software verifies the entered key. After successful verification, a message appears saying ‘Activation Completed Successfully’. Click OK.

If you don’t have the Activation Key of Stellar Data Recovery for iPhone, here’s how to get it…

In case you don’t have an Activation Key, follow the below steps:

Free download and install the software on your computer
Click on the Activation icon on the home screen of the software
Click Get it now

The software directs you to the buy page. Next, click on Windows or Mac tab, as per your system.
Click on Buy Now button to purchase the software
Fill in your details as asked
After purchasing the software within a few minutes, you will receive an Activation Key and the link to download the product on your email. Use that link and key to activate Stellar Data Recovery for iPhone as given in steps (1-6)

Note: If you didn’t receive the Activation Key at your registered email within a few minutes of purchasing the software, contact our customer support via mail, chat, or call.

Stellar Data Recovery for iPhone® Stellar Data Recovery for iPhone® is the best DIY software to recover missing or accidentally deleted Contacts, Messages, Calendar, Photos, Videos, Call History etc directly from iPhone or iPad.

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How to fix Unable to load Video An Error Occurred | Stellar