How to recover data from dead iPhone

Summary: Recovering data from a dead iPhone is precarious if you don’t acquire knowledge about your iOS device. Be wary of how your device works and its data backup options to avert data loss problems in the future. If your iPhone has turned dead because of a major technical glitch, you can recover the data stored in it using a reliable data recovery software. This blog encapsulates all such concrete details with a step-by-step guide to recover data from dead iPhone.

iPhone is one of the most affluent smartphones loaded with advanced features. Most people invest in it because its upbeat features and advanced technology intrigue them. Every time Apple announces a new upgrade or introduces new features to its iOS software upgrade, iPhone fans dig deep to learn more about it.

If your iPhone is dead and not working at all, and you want to learn how to recover data from dead iPhone, this blog is exclusively for you.

Why would an iPhone suddenly go dead?

These are the possible reasons why iPhone turns dead or blank for hours:

1. A defective charging cable or adapter that doesn’t perfectly pair with your iOS device.
2. A recent iOS update that triggered some unforeseen software error in your iPhone.
3. Faulty or failed hardware, like a battery or a logic board that needs to be replaced.

In either of the above-mentioned conditions, your iPhone will stop responding to any command. Turning the device off and restarting works in rare circumstances, but not always. In such bleak situations, you can try to fix your dead iPhone using these tips:

• Keep a close watch over the charging cable or power adapter and fix the loose ends.
• Put your dead iPhone on charge for at least an hour.
• Connect your iPhone to iTunes or put it on Device Firmware Update (DFU) mode.
• Seek immediate assistance from Apple Support Services.

If these attempts won’t bring your iPhone back to life, certainly it has some major technical glitch that only Apple experts can address. Before submitting your device for the same, recover all the data stored in it. Follow these DIY solutions to recover data from dead iPhone:

Use iTunes to Recover Data from Dead iPhone

iTunes is one of the most coveted options to recover data recovery from dead iPhone. However, to use this method, your iPhone should be in sync with iTunes, and you have to periodically take data backup on it. Observe the steps to keep data backup on iTunes:

• Connect your iPhone to your computer and open iTunes to login.
• From the menu bar at the top of the iTunes window, select File > Library > Organize Library.
• Next, select Consolidate files to organize the Library screen and press OK.
• Once you do that, copies of any files that were not in the iTunes Media folder will be added to your iTunes Media folder.
• At the same time, take the opportunity to eliminate all the duplicate files taking unnecessary space on your hard drive. However, before making this move, save a copy of the original files in your iTunes Media Folder.

If you have been practicing the above steps for long, then simply connect your device with your computer using a USB cable and follow steps to recover data from iTunes backup:

• Connect your iPhone to your computer and open iTunes.
• Select your iPhone in the main iTunes window or select it from Finder.
• The move will prompt a new set of instructions on iTunes with options to backup data. You need to click on Restore Backup to retrieve your dead iPhone’s data.
• Several backup options will prompt on your computer. You can choose a selected set of files to restore a specific file or all of them.
• Once selected, the desired number of files/data to restore, press Restore, and wait. The move may restart your iPhone. If not, your device will suffer a more serious hardware failure that only technical experts can fix.

Pro Tip: If found dead, let your iPhone remain off for as long as possible to avoid data overwriting.

Use iCloud to Recover Data from Dead iPhone

If you are proactively using iCloud to maintain data backup, there is a fair chance to recover your dead phone’s data from it. You can directly recover data from iCloud on another iPhone that doesn’t necessarily require connection to a laptop or computer. All you need is an iPhone that can be turned on at least and let you through the initial steps to login to your iCloud. Don’t forget to erase your dead iPhone before continuing on the new one; otherwise, you won’t get to perform the initial set-up. Follow the steps below to restore dead iPhone’s data from iCloud Backup:

• Turn on the working iPhone and perform the initial setup procedures till you get through Apps & Data. Tap on Restore from iCloud Backup option and sign in with your Apple ID.

• A window will prompt you with all backups available for restoring. Select the most recent one that contains all the data you wish to retrieve from your dead iPhone.
• Patiently wait for the data transfer procedure to finish.
• In the data transfer procedure, at some point, you might be asked to enter your Apple ID once again. Enter details to keep the action going.
• Once done, you’ll get a notification of successful data transfer.

You can also transfer all your dead iPhone data to a new one by inserting its SIM card in the new iPhone. Learn here how to Transfer Data from Old iPhone to New iPhone .

Use a Reliable Data Recovery Software

Your last respite is a professional data recovery software in case a vast amount of data from dead iPhone, like photos, videos, messages, contacts, etc., remain missing after iCloud recovery. We recommend Stellar Data Recovery for iPhone because it guarantees absolute recovery of lost or deleted data from iPhone, iTunes, and iCloud. Listing some common situations where the software can help:

• If iTunes fails to restore data after unlocking the disabled iPhone.
• If some data is found missing after restoring data from iTunes or iCloud.
• Instead of restoring all files from the iPhone, you wish to recover only some selected files.

You can download the demo version of the software for assessment and buy the software to activate its key functionalities. It will activate via activation key that will be sent on your email once you purchase the software. Read this KB to learn How to Activate Stellar Data Recovery for iPhone . Additionally, using the Toolkit version of the software, identified as Stellar Eraser for iPhone , you can permanently remove all the sensitive data stored in your dead iPhone so it won’t fall into the wrong hands.

Conclusion:

Avid iPhone users know when to stop playing with their iOS device to let it reset in case of a technical glitch. Nevertheless, not all iPhone users are aware of this practice. Consequently, we panic and keep on switching off and on our smartphones when it hangs.

If your phone turns blank or dead, don’t panic and stop using your device for some time. Let it rest and resume its function. Otherwise, you’ll end up losing all the memories stored in it. This blog aimed to help you understand the grim consequences and smart ways to recover data from iPhone if your device turns dead. In case you are unable to recover data on your own using Stellar Data Recovery for iPhone, you can avail Data Recovery Lab-Services where our experts can recover all the data from your dead iPhone.

FAQs:

What to do if iPhone is not working?

If your iPhone has stopped responding to any command and you can’t even turn it off, then force shutdown and restart it. Swiftly press and release the volume up button first and repeat the same with volume down button. Now, press and hold the side button and once the Apple logo appears on the screen, release the side button too.

Why is my phone unresponsive?

Your iPhone’s touchscreen can be unresponsive for reasons like a brief hiccup or glitch that your smartphone’s inner system can’t detect or render it unresponsive. Sometimes, touch screen becomes unresponsive due to water damage or app glitch, or virus attack.

Why did my iPhone screen go black?

In iPhone, black screen appears due to software or hardware issues. Firmware modifications, dropping the iPhone, iOS upgrade/downgrade, and jailbreaking, are some other common reasons behind the black screen error. Learn some great solutions to overcome the black screen of death error .

7 Ways to Fix iTunes Error 9

Summary: The iTunes error 9 appears when iPhone update through iTunes gets failed. It’s annoying as the error doesn’t let you use your device further. Learn 7 quick methods to fix iTunes error 9 and update the device without any issue.

Trying to get the new iOS on your iPhone but facing iTunes Error 9?

The iTunes error 9 usually occurs while updating your iPhone via iTunes. The error annoyingly neither lets you update the iPhone nor do any activity on your device. Thus, it urgently requires a fix so that you can work on your iPhone and also update the device.

In this post, we will share with you 7 best possible ways to fix iTunes Error 9. But before that let’s know what is causing the iTunes error on trying to update your iPhone.

Click here

## **Why does iTunes Error 9 occur?**

It is difficult to determine the exact reason of your iTunes Error 9. But it may be due to any of the reasons given below :

• USB port or cable is damaged
• You have jailbroken your iPhone
• Corrupt network settings
• Security software prevents access to Apple server

How to fix iTunes error 9?

Since it is usually, regarded as a hardware issue, you should begin with hardware-related workarounds and later move to other software troubleshooting methods.

Going by the order, try below methods to fix iTunes Error 9

1. Check USB cable & port
2. Restore iPhone with iTunes on another computer
3. Force your device to restart
4. Check Anti-Virus & Firewall on your computer
5. Update iTunes to the latest version
6. Use Recovery Mode to Fix iTunes Error 9
7. Choose to update iPhone wirelessly

Solution 1: Check USB cable and port

Make sure your iPhone USB cable and port are properly connected and working fine. Do the below checks and fix:

• USB cable is not loosely connected to the computer
• You are using the USB cable that you got with your iPhone or another certified cable
• The USB port is not damaged. Try by shifting to another USB port

Solution 2: Restore iPhone with iTunes on another computer

iTunes error 9 is generally regarded as a hardware-related problem. Sometimes it is difficult to detect the issue. The easier way out is to restore iPhone using iTunes on another computer or laptop. If still the error persists, move on to the other workarounds.

Solution 3: Force restart your device

Apple suggests trying once force a restart of iPhone to fix iTunes error 9.

iPhone X, iPhone 8, & iPhone 8 Plus users: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the Apple logo.

iPhone 7 & iPhone 7 Plus users: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.

Solution 4: Check Anti-Virus & Firewall on your computer

Antivirus or Firewalls in your computer may prevent iTunes to connect with Apple server.  Check the security software settings, and tweak them if required to allow iTunes to access the network servers.

Solution 5: Update iTunes to the latest version

Updates usually bring in new features, fix existing bugs and make the application smarter. If the iTunes error 9 is due to outdated iTunes, installing the latest version may help to fix the error.

How to update iTunes to the latest version?

For Windows users: Launch iTunes on PC. On the menu bar, click Help > Check for Updates and follow the given instructions

For Mac users: Launch iTunes on Mac. On Menu bar go to iTunes > Check for Updates and follow the on-screen instructions.

After updating iTunes, reboot your computer and check if the iTunes error 9 is fixed.

Solution 6: Use Recovery Mode to fix iTunes Error 9

iPhone in Recovery Mode

All the above methods fail to fix iTunes error 9? As last resort choose Recovery Mode to restore iPhone in iTunes. Choosing this option means you will lose all your iPhone data. Thus, first take backup in iCloud or iTunes before applying this fix.

How to put your iPhone into Recovery Mode? (For iPhone 8, 8 Plus, & X users)

• Update your iTunes
• Press and release the Volume Up button and then the Volume Down button
• Press and hold the Side button till connect to iTunes screen appears
• Once the iPhone is in Recovery Mode, connect your computer with iPhone via USB cable. You will see the white Apple logo screen.
• When iTunes asks you to update or restore, click Update to reinstall iOS

Lost iPhone data after restoring iPhone in iTunes via Recovery Mode?

Losing iPhone data after update through Recovery mode is a panicky situation. It gets even more serious if you are unable to restore from iCloud or iTunes backup. In such situation, Stellar Data Recovery for iPhone comes as big relief**.** The software restores complete iPhone information from iPhone, iCloud and iTunes.

Stellar iPhone data recovery software quickly and safely restores all iPhone data including photos, videos, music, contacts, messages, Safari bookmarks, etc. It also recovers the lost WhatsApp, WeChat, Line, Viber, Tango, and Kik messages. The software is extremely easy to use. Simply launch it on your Mac or PC, connect your iPhone to the computer and follow the on-screen instructions.

 

Click here

### **Solution 7: Choose to update iPhone wirelessly**

Select Software Update in Settings on iPhone

Alternatively update iPhone wirelessly, without using iTunes.  Make sure you have a continuous Internet connection. Go to Settings > General > Software Update. If an update is available, tap on Download and Install.

Conclusion

Although iTunes Error 9 rarely occurs but is a frustrating situation as you are unable to do any other activity on your device.

You can sometimes easily fix the Error 9 by doing a simple check if your USB cable, port connection, and firewall settings are appropriate. Restarting the device and updating iTunes to the latest version can also resolve Error 9. As a last resort, update iOS in iTunes through Recovery Mode. Nevertheless, you can also choose to bypass iTunes and update your device wirelessly.

One of the above methods is surely going to help you out. Also do not forget to share with us in the comment box below, which of these methods helped you to fix iTunes Error 9.

How to Restore iPhone from Backup when iTunes Backup is Corrupt or not compatible

Summary: Are you receiving the error, ‘iTunes backup was corrupt or not compatible’ while trying to restore iPhone? iPhone recovery is not possible from a corrupt backup file. This post shares how you can resolve corrupt iTunes backup file issue and restore iPhone’s lost data.

‘I dropped my iPhone and broke it. I got it repaired and formatted to factory settings to fix the various issues caused due to the fall. Since I had a backup in iTunes, so was not worried about my data. But had least idea that my iTunes backup file was corrupted! As I tried to restore iPhone from iTunes, a message appeared –: ‘iTunes backup was corrupt or Not compatible.’ Now I don’t know how to restore my iPhone. Please help.’ –  Simon, UK

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It’s not new when users get bowled over by iTunes when trying to restore their iPhone. iTunes sometimes shows a message that it could not restore iPhone because the backup was corrupt or not compatible with the iPhone that was being restored.

It may be because iTunes does incremental backup by updating the previous backup. It’s possible that some old backup data was corrupt, which results in the error message.

Whatsoever, it’s a fact that there’s no recovery possible from a corrupt backup file.

So how to fix such corrupt iPhone backup in iTunes and restore iPhone in such cases?

Here we share the best ways to fix corrupt iTunes backup file and efficient methods to restore iPhone’s lost data.

You can apply these methods on all iPhone models including series of iPhone 15, 14, 13, 12, 11, XS, XS Max, XR, X, 8 Plus, 8, 7 Plus, 7, 6S Plus, 6S, 6 Plus, 6, 5S, 5c, 5, 4S and 4 with latest iOS 16.x.

What you can do to fix ‘iTunes backup was corrupt or Not compatible’

Since you can’t repair or recover from a corrupt or incompatible iTunes backup file, it is best to delete such corrupt files and next try to create a new backup in iTunes.

How to delete your corrupt iPhone backup file in iTunes

1. Launch iTunes on your PC or Mac
2. Windows users click Edit > Preferences (on Windows PC). Mac users click iTunes Menu > Preferences
3. Select Find your iPhone backups
4. Select the corrupt or incompatible backup. Click Delete Backup
5. Close the iTunes Preferences window

How to delete the old iTunes backup files manually

If you don’t see the old backup in iTunes, then delete the backup manually.

1. In iTunes, under Summary click on Serial Number. You will see the iPhone’s UDID. Note it down.
2. Navigate to the iTunes backups folder on your computer.

On Mac follow: Finder > Option> Go menu> Library> Application Support >MobileSync> Backup

On Windows 11/10/8 follow: In Search box type %appdata%\Apple Computer\MobileSync\Backup. Press Enter key

If you installed iTunes from the Microsoft Store, follow: In Search box type %userprofile%\Apple\MobileSync\Backup. Press Enter key.

3. You will see the backup folders named by your device UDID
4. Select the folders with your device UDID and delete them
5. Next go to iTunes and take the backup again

How to backup iPhone in iTunes again

1. Connect your iPhone to computer via lightning cable
2. Launch iTunes
3. Click on Back Up Now The backup process begins.

| Did you get a message — iTunes can’t back up your iPhone because an error occurred? Here’s what you should do…
• Update your iOS to the latest version
• Update your iTunes to the latest version
• Disable antivirus software on your computer
• Now create backup in iTunes

|
| — |

How to restore iPhone when iTunes backup file is corrupt

Method 1: Restore iPhone from iCloud backup

Method 2: Recover from iCloud backup without erasing existing data

Method 3: Restore lost data directly from iPhone/ iPad

Method 1: Recover from iCloud backup

Instead of iTunes, you can restore iPhone by using the alternative backup solution, iCloud.

Steps to restore iPhone with iCloud

• Click to follow Settings > General > Reset> Erase all Contents and Settings

• A dialog box pops up, choose Erase Now
• Follow the instructions until you get on to the Apps & Data screen
• Tap Restore from iCloud Backup

• Sign in to your iCloud account
• Choose the recent backup and click Restore

Method 2: Recover specific files from iCloud without losing existing iPhone data

In case you want to restore specific data from backup, instead of complete backup, use an iPhone recovery software.

Steps to restore specific files from iCloud:

• Download and launch Stellar Data Recovery for iPhone on your computer.

• Select Recover from iCloud Backup on main screen of software.

• Select what you want to recover. Click Next
• Enter the Apple ID and password
• Select the relevant iCloud backup and click Scan

• Select the data in the iCloud backup files list on left and preview

• Click Save
• In the dialog box select computer or iPhone to save the recovered data. To save directly onto your iPhone, connect your iPhone to the computer.

Method 3: Recover data from iPhone

If iTunes could not restore iPhone or iPad because the backup was corrupt and neither iCloud is able to restore backup, recover data from the device directly. You can easily restore lost photos, videos, messages, calendar, voice memos, Safari bookmarks, etc., with this method. It works in cases of broken/ water-damaged iPhone, factory reset, iOS crash etc.

Steps to recover lost data from iPhone/ iPad

• Connect your iPhone to computer
• _Launch Stellar Data Recovery for iPhone _
• On the home screen select Recover from iPhone

• Select the data you want to restore
• Click Next

• Preview the data and click Save. You can save the recovered data on computer or iPhone

Conclusion

You cannot repair or recover data from corrupt iTunes backup file that gives — ‘iTunes backup was corrupt or Not compatible’ message.

However, the situation can be tackled by deleting the corrupt backup file and creating a fresh new backup in iTunes.

To restore iPhone, you may use either the new iTunes backup or bypass iTunes by using alternative recovery methods. Other than iTunes, iCloud or Stellar Data Recovery for iPhone are the effective ways to restore lost data on your iPhone. Among these too, if you wish to restore specific data like photos, videos, voice memos, or contacts etc., Stellar Data Recovery for iPhone would be the best solution.

How to Reset iPhone Without Apple Password?

Summary: If you want to erase your iPhone data and reset the device to factory settings, you need to enter your Apple ID password. What if you forgot your registered Apple ID password? This blog explains a step-by-step method of how to reset an iPhone without a password. It also shares a professional erasure tool – Stellar Eraser for iPhone to factory reset your device without entering your Apple credentials.

If you have forgotten your Apple ID password and you wish to reset your iPhone, then it’s going to be a difficult task. However, there are various ways you can use to factory reset your iPhone without an Apple password.

In this blog post, we will explain how to reset your iPhone without password using iTunes or Finder or by using the iPhone Eraser tool .

How to Factory Reset iPhone without a password?

Let’s explore the methods to reset your iPhone without an Apple ID password.

How to Reset iPhone without a password via iTunes or Finder?

To reset your iPhone without using an Apple ID password, you can use iTunes or Finder app. You have to use your computer to access the recovery mode of your iPhone and reset the device to get it without using the password. This method will erase all your iPhone data, so ensure to take a backup of your device before proceeding.

Steps – How to Factory Reset iPhone without Password via iTunes or Finder

• Turn off your iPhone. This process will depend on the kind of iPhone you have.

iPhone Model	How to Turn iPhone off?
All models of iPhone 15, 14, iPhone 13, iPhone 12, iPhone 11, iPhone X, iPhone 8, and iPhone SE (2nd generation).	Press and hold the Lock and Volume down buttons of the iPhone until the power slider appears, then swipe it.
All models of iPhone 7, iPhone 6, and iPhone SE (1st generation),	Press and hold the Lock button of the iPhone until the power slider appears and then swipe to turn it off.

• Connect your iPhone to your computer via a USB cable and ensure iTunes or Finder is running on the system.
• If prompted, enter the device passcode or click Trust in the “Trust This Computer” dialog box.
• Then put your iPhone into recovery mode. To do this:

iPhone Model	How to put iPhone into recovery mode?
All models of iPhone 15, 14, iPhone 13, iPhone 12, iPhone 11, iPhone X, iPhone 8, and iPhone SE (2nd and 3rd generation).	Press and hold the side button until the ‘Connect to computer’ screen appears on your iPhone
iPhone 7 and iPhone 7 Plus	Press and hold the Power and Volume Down buttons. Then release the Power button and continue pressing the Volume down button until iPhone has been detected appears.
All models iPhone 6, iPhone 5, iPhone 4, iPhone SE (1st generation)	Hold the Home button until a pop-up appears informing the iPhone has been detected in recovery mode.

• Click on your iPhone when it appears in iTunes and then click Summary.
• Now, select the “Restore iPhone” option on the right pane.

• Click Restore to confirm and then follow the prompts to complete the restore process. This will erase all your iPhone data and install the latest iOS version.

• Once the restore process is complete, set up your iPhone as new or restore it from a backup.

Note– This method of reset will only work when Find My iPhone is disabled.

How to Factory Reset your iPhone without a Password via Stellar iPhone Eraser Tool?

Using the iPhone Eraser software like Stellar Eraser for iPhone is the best tool for resetting the iPhone without knowing the Apple ID login credentials. This tool can permanently erase All Content and Settings including photos, videos, audio, chats, call history, iMessage, texts, contacts, Safari browsing history, and other data on your iPhone.

Stellar Data Eraser Software is supported by all versions of iOS from the latest 16, 15, 14, 12, and below. It even erases content from all variants of iPhone, iPad, and iPod Touch. This tool erases the data permanently from your iOS devices making it unrecoverable by any data recovery software.

Steps – How to reset iPhone without password using Stellar Eraser for iPhone

• Download and install Stellar Eraser for iPhone on your Mac or Windows system.
• Launch the software and select Erase Data option from the home screen.

• On the Erase iPhone Data screen, click Next.

• Next, connect the iPhone that you want to reset to the computer when prompted. Click Erase.

• Click Yes in the Erase Process dialog box.

• Once the iPhone is completely wiped, click Yes in the Data Erase Complete dialog box.

Conclusion

If you forgot your Apple password and want to reset your iPhone, you can use any of the two methods mentioned above in the blog. You can reset your iPhone with iTunes/ Finder or by using a professional tool, such as Stellar Eraser for iPhone. However, make sure to backup up your iPhone data before proceeding to reset your device.

FAQ

1. How to remotely erase iPhone and iPad data?

If your iPhone is lost or stolen, then you can protect your iPhone data from misuse by remotely erasing its data. For more information, read this blog .

2. How to restore or set up your iPhone from iCloud backup after a factory reset?

If you want to restore your iPhone after a factory reset, you can use iCloud backup to set up your device. For more help, read this guide .

3. How to factory reset iPhone without a computer?

You can reset your iPhone without any computer by using the settings app of your device. To do so:

• Go to the Settings app > General > Reset > Erase all Content and Settings.