How To Recover Data From Lost or Stolen iPhone In Easy Steps

Summary: Lost your iPhone and now worried about your precious data on it? This post shares how efficiently Stellar Data Recovery for iPhone can recover lost data from a lost or stolen iPhone using iCloud Backup.

When we lose our phone, then the only thing we worry about is the valuable data stored on it. To recover all our critical data (contacts, messages, photos, videos, voice memo, etc.) all we need to do is restore them either from iTunes or iCloud backup. What if due to some unknown reasons, we are unable to access the backup? Well, in such cases we can still recover our files from the backup via Stellar Data Recovery for iPhone software.

Apple is known for its flagship features and, one of them being able to automatically backup the iPhone data. ICloud and iTunes automatically back up iPhone data and updates it whenever you sync it to your Mac. The advantage of these backup systems is that you can recover your data when your iOS device is lost or stolen.

Speaking of which, a friend of mine lost his iPhone and was looking for ways to restore his critical data. As he had saved the information by backing it up, all he had to do was transfer the information to the new iOS device. However, as luck would have it, he was unable to access the backup files either.

To get rid of the deadlock, he decided to look for a third-party application which can recover iPhone data, and after some analysis, he opted for iPhone Data Recovery Software  by Stellar.

Stellar Data Recovery for iPhone (Ultimate Solution to Recover iPhone Data)

If your backup is accessible, you can recover data from the backup files. If you cannot access the backup files, then you need a third-party iPhone Data Recovery Software to recover data from your lost or stolen iPhone.

Stellar Data Recovery for iPhone provides you with 2 options to recover iPhone data i.e. either from iTunes backup files or iCloud backup files. It is easy to use and deploys a robust scanning algorithm so as to recover as much data as possible.

Irrespective of how you lost your iPhone data, you can get back your data in two Recovery modes namely:

1. from iTunes Backup
2. from iCloud Backup

Let’s look at each —

Recovery Mode 1: iTunes Backup Files

You can recover iPhone data if you have synchronised your iPhone with iTunes earlier. To recover data from iTunes Backup files, follow these steps:

i. Run Stellar Data Recovery for iPhone and select “Recover from iTunes Backup” tab

Figure 1 illustrates the main screen of the software

ii. The software displays the list of all iTunes backup files. Select the required backup file to recover

Figure 2 illustrates the entire list of the backup files

iii. From the Tree view, select the supported file categories which will list all the items under that category head.

iv. Preview the selected backup files and save the files

Figure 3 represents the preview of the files

**Note: You can preview the existing and deleted files. Moreover, type the keyword or filename in the search box to search for a particular file.

v. Click the Save button to recover the file.

Recovery Mode 2: iCloud Backup files

You can restore your iPhone data from iCloud Backup files as well. Follow the steps given below:

i. Install and Run Stellar Data Recovery for iPhone and select “Recover from iCloud Backup” tab.

Figure 5 represents the home screen of the software

ii. Next, enter the Apple ID and Password and sign in to iCloud.

Figure 6 illustrates the credential page

iii. After entering the necessary credentials, the software displays the list of all the backup files. Select the required files and press the Scan button

Figure 7 Represents the list of all files

iv. Preview the selected files and press the Save button which you can save to the desired location.

Figure 8 illustrates the preview of the files

The Process is over!!

What does Stellar Data Recovery for iPhone offers?

• Supports latest iOS 17, 16 15, 14, 13, 12 and below
• Recovers data from iTunes/iCloud Backup files
• Supports multiple device connections
• Data recovery from encrypted iTunes Backup files
• Provides option to import files to iPhones

Concluding Note

Simplicity is one of the several major aspects that are frequently sought by users. On that note, the interface of Stellar Data Recovery for iPhone software is quite simple and intuitive, and users can quickly and accurately recover iPhone data. With that said, do make it necessary to regularly backup your iPhone data.

How to Recover Lost Data from iPhone After iOS Update?

Summary: If your iPhone data, such as photos, videos, contacts, messages, notes, etc., have disappeared after an iOS update, read this post. It guides you on how to recover data lost after an iPhone update to iOS 16/ 15/ 14/ 13. Also, download the best iPhone data recovery software — Stellar Data Recovery for iPhone — that can recover any data lost due to an iOS update or iOS crash.

‘When I upgraded my iPhone from iOS 15.6 to iOS 16.4, I lost my data (photos, videos, and apps) How can I restore data in my iPhone? Please help.’

As an iPhone user, you eagerly wait for iOS updates that fix various bugs and bring in new features and enhancements. But the charm of making your iPhone smarter and more secure vanishes when suddenly after the update, your contacts, messages, photos or videos, etc., disappear from your iPhone.

There have been several complaints about data loss from iPhone after upgrading to iOS 16, 15, 14, or 13. It is strange as Apple is known to enhance its iPhone data security with every new iOS version.

So why your iPhone data is lost after iOS update?

Technical anomalies after software upgrades are quite common. Even sophisticated Apple devices can lose data after updating to the latest iOS version or show other problems. Although you can restore your data using iTunes or iCloud backup , this may not work every time.

Addressing the problem, we have created a guide for you to recover data lost after an iOS update.

How to recover data lost after iPhone update

You are probably safe if you have created a backup in iTunes or iCloud before updating your iPhone. In this case, you can restore the lost data from the backup files. Otherwise, seek help of an iPhone data recovery software to recover lost data after iOS update.

Below are the methods to recover data lost after iPhone update:

1. Restore lost iPhone data using iTunes
2. Recover lost data after iOS update using iCloud
3. Recover data lost after iPhone update using software

Method 1: Restore lost iPhone data after iOS update using iTunes

Recover lost data from your computer using the iTunes backup you created before the iOS update.

Steps to recover iPhone data from iTunes backup:

• Connect iPhone to your PC/Mac with a USB cable. If a message asks for your device passcode or to Trust This Computer, follow the prompts.
• Launch iTunes.
• Select your iPhone under the device list.
• Click on Summary.

Figure: Restore from Backup in iTunes

• Click Restore Backup.
• In the Restore from Backup dialog box, select the relevant backup date just before the iOS update.
• Click Restore. Wait until the restore process finishes. Keep your iPhone connected after it restarts. All your lost iPhone data will be restored on the iPhone.

In case iTunes could not connect to iPhone and shows value is missing error, learn how to fix and connect to iTunes .

Method 2: Recover lost iPhone data after iOS update using iCloud

All iOS device users have iCloud backup advantage. If, after the iOS 16/15/14/13/12 update, your iPhone contacts, Camera Roll, notes, messages, etc., are missing, recover them using the iCloud backup.

However, this method resets your device, and all existing data gets deleted. This means any photos, videos, messages, contacts, etc., which were added or received after the iOS update are removed.

Steps to restore photos from iCloud on iPhone:

• Click to follow Settings >General > Transfer or Reset iPhone > Erase all Contents and Settings.

• In the dialog box, choose Erase Now.
• In the Apps & Data screen, tap Restore from iCloud Backup.

• Enter Apple ID to sign in to your iCloud account.
• Select the recent backup before the iOS update and click Restore. All your missing data will be back on iPhone.

Figure: iPhone restore from iCloud in progress

In case: iCloud backup is greyed out, know here how to fix it .

Method 3: Recover lost data from iPhone after iOS update using software

An iPhone data recovery software is the easiest and quick solution to restore lost iPhone data after iOS update. It is recommended when you don’t have the iPhone backup, or you’re unable to restore data using iCloud or iTunes.

Stellar Data Recovery for iPhone can find and restore contacts, videos, photos, audio, chat messages, Calendar, etc., deleted after updating to iOS 16/ 15/ 14/ 13. The software ensures that you recover even the hidden files in your iPhone or iPad after iOS update.

Moreover, you can restore old data without deleting any existing photos or videos that you added or clicked from your iPhone after the update.

The software can extract data from your iPhone, iTunes, and iCloud backup as well. There’s no need to reset or delete any data from your iPhone, when using the software.

Stellar Data Recovery for iPhone is helpful, in case:

• You don’t have iPhone backup.
• iPhone data recovery using iCloud or iTunes backup failed.
• Some of your Contacts, iMessages, chats, photos, videos, Safari bookmarks, etc., are missing after recovery from backup.
• You want a quick and easy method to recover lost data after iOS update.
• You don’t want to reset your device to recover the missing data after the update.

The software is compatible with series of iPhone 14 / 13 / 12 / 11 / XS / XR / X / 8 / 7 & below and supports the latest iOS 17, 16 15, 14, 13, 12 and below versions.

 

Steps to restore iPhone after iOS update using software

• Connect your iPhone/ iPad to computer.
• Download Stellar Data Recovery for iPhone on your PC or Mac.
• On the main screen of the software, select Recover from iPhone.

• Select the data you want to recover and click Next. The scanning process begins.

• Next, preview and select the required data. Click Save to restore data on iPhone.

You can also choose the module Recover from iCloud backup or Recover from iTunes backup, if required.

Conclusion

Sometimes after an iOS update, you may not be able to restore iPhone using iTunes or iCloud backups. In such a situation, use Stellar Data Recovery for iPhone. The software ensures you recover all data lost due to an iOS update.

The professional iOS data recovery software thoroughly scans your iPhone restoring missing contacts, iMessages, photos, videos, Voice Memos, Notes, WhatsApp chats, and other data. You can also preview the found data before saving them on your iPhone or iPad.

You can download the free trial of the software and preview the recovered iPhone data.

 

FAQs

1. Why did my contacts disappear on the iPhone?

If your contacts disappeared on your iPhone after installing iOS 16, it can be because you didn’t update the iOS appropriately. To recover lost iPhone contacts after the update, you need to factory reset your iOS device and try installing the iOS update again.

2. Where is the iPhone 16 update file located?

When updating your iPhone through iTunes on your Mac, you can find the update file in iPhone software updates. You’ll need to navigate to ~/Library/iTunes/iPhone Software Updates.

3. Which iPhones will get iOS 16 update?

iOS 16 updates are compatible with iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 13, iPhone 13 mini, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone XS, iPhone XS Max, iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus iPhone SE (3rd generation) and iPhone SE (2nd generation).

4. How to recover lost videos after the iOS 16 update?

If installing the iOS 16 update causes data loss, restore the iTunes or iCloud backup. However, if you forget to take a backup, for iPhone video recovery use Stellar Data Recovery for iPhone.

5. Is iPhone deleted text recovery possible after factory reset iOS?

Yes, there is a chance to recover deleted text after factory resetting iOS using the backup stored in iTunes or iCloud.

6. Will iOS 16 update delete my photos?

No, your iPhone data, such as videos, and photos don’t get deleted during iOS 16 update. But if there is any interruption during updates like a power cut then there is a chance to lose data from iPhone. At that time, use backup for iPhone photo recovery and to restore deleted or lost photos.

7. How to recover deleted notes from your iPhone?

iPhone deleted notes retrieval can be done using – The recently Deleted Folder and iCloud backup if you have previously enabled iCloud for Notes.

8. How to recover imessages on iPhone?

For recovering imessages or any other lost or deleted files use iCloud. Just open iCloud.com > Advanced section > Restore files. Next, choose the files you want to restore.

How to fix ‘Unable to load Video: An Error Occurred’

Summary: Are you facing ‘unable to load video’ error message while trying to play videos on iPhone or iPad? No worries. This post guides you how to fix the error and watch your videos on the iOS device without any issue.

‘I am frequently facing ‘unable to load video’ error message ever since iOS 16 update. Its annoying as I cannot watch videos on iPhone. How to fix the issue?’

‘Since I upgraded to iPhone14 Pro from iPhone 11, I have problem playing a few videos. It states ‘error loading video’. I even bought more iCloud storage but no luck. Please help.’

Videos not loading on iPhone or show ‘Unable to load video, an error occurred’ message is a persistent issue faced by iPhone users, even after successive iOS upgrades, irrespective of the iPhone model.

As the annoying error stops you from watching your favorite videos on iPhone, you want to fix it soon. But before that its’ important to understand what could be the cause of this ‘unable to load video’ error, to troubleshoot the problem accordingly.

Why iPhone shows unable to load videos error?

There is no single reason for video loading error. Usually, videos saved in iCloud would display unable to load error on iPhone, if the Internet is off or you have slow connection.

Another common reason behind videos not loading on iPhone is that the ‘optimize storage’ option is enabled on your iOS device. Apple offers this feature to save space on your iOS device and stores the full resolution videos to iCloud. However, this often results in the video loading problem on the device.

Its’ also possible that your iPhone has insufficient space, which prevents videos from loading. There could also be a bug that can be fixed with iPhone update.

Right 9 ways to Fix ‘Unable to load Video, an error occurred’ on iPhone, iPad

Method 1: Restart iPhone

Restart, also called soft reset can fix error in loading video on iPhone or iPad. Close all the applications and restart your iPhone or iPad.

Method 2: Turn on Internet of the iOS device

If you are watching YouTube, Netflix, or other online videos, ensure cellular data of your device is turned on. In case you are facing the error ‘unable to load video: an error occurred’ while loading a higher quality version of the video on iPhone, try by switching to uninterrupted Wi-Fi connection. Note that high speed Internet is necessary for streaming videos on iOS device.

Method 3: Update your iOS device

You can update the device to fix ‘unable to load video’ error on iPhone or iPad. To update your iPhone or iPad follow the given steps. Before that make sure Wi-Fi is turned on.

• Go to Settings > General > Software Update.
• Click Download and Install followed by Install Now.

Method 4: Turn off the Optimize Storage option

When ‘optimize storage’ option is enabled on your iOS device, all the full-resolution high quality videos and photos get saved in iCloud while only the compressed space-saving versions are on your iPhone.

Thus, when you try to open a video on the iOS device, it takes time eventually to load it from iCloud. While sometimes, the video may not load at all. Try to fix unable to load video on iPhone by turning off this feature. Here are steps to disable optimize storage’ option:

• Open Settings. Click on your name.
• Tap on iCloud > Photos.
• Below Optimize iPhone Storage, tap on Download and Keep Originals option.

Figure: Disable Optimise iPhone Storage Option

Wait until the iPhone downloads all the videos from iCloud. You should now be able to open videos without loading error.

Method 5: Update the app that shows video load error on iPhone

If the video loading issue error pops up in a particular app like YouTube, Instagram, then update the application. If the update doesn’t help, you can reinstall the app also. This should fix videos not loading error or buffering issues. App update are available in App Store. To update any iPhone app follow the given steps:

• Open the App Store.
• Now click on your profile icon on top.

Figure: Update app in App Store

• Scroll to find your app and click on the Update button next to it. You can also click on Update All on top.

Method 6: Create free space on your iPhone

High quality videos may not load and show error if there is no space on your iPhone. Check your iOS device, if it has enough free space. Its’ essential to have 2GB free space available in the device to play high quality and large size videos.

You can check the available space on your iPhone or iPad by navigating to: Settings > General > iPhone Storage.

Figure: iPhone storage screen

On the top right, you will see the amount of space used on your iOS device. If the space is less, remove the useless videos, photos, apps and other data on your iPhone or iPad.

Method 7: Access video from iCloud.com

If the videos don’t load on iPhone and show error, try to access them via iCloud.com on your computer by following the below steps:

• Open iCloud.com and enter Apple ID credentials to sign in.
• Click on the Photos or iCloud Drive app where the video is saved.
• Find your video and click on it to open.

There’s also the options in icloud.com to share the video via email or download to save it on your computer.

Method 8: Repair video not loading on iPhone

If you face ‘unable to load video’ an error occurred in Camera Roll videos of iPhone, the file may have corrupted.

Copy or transfer the problem video to your PC or Mac. Download and install a video repair software—Stellar Repair for Video . It can fix file corruption in the error throwing iPhone video. The software is compatible with MP4, MOV, HEVC, video files formats used in iPhone and iPad.

The software also offers a free trail wherein you can repair the corrupt video and watch its preview.

Method 9: Restore iPhone to factory settings

If ‘unable to load video’ error is perpetual on your iPhone or iPad, in spite of trying the above methods, then factory reset can be your last bet.

As all know, factory reset will delete everything on your iOS device , make sure you create the latest backup of the iPhone in iCloud or iTunes.

Follow the below steps to factory reset iPhone and fix unable to load video error:

• Open Settings > General > Reset.
• Click on Erase All Content and Settings.
• Enter Apple passcode. Click on Erase iPhone and follow the prompts.

Now check if the video error problem is resolved or not.

Wrapping Up & FAQ

Usually one of the methods shared in this post fixes the error – ‘unable to load video‘, an error occurred’ on iPhone. However, unfortunately if none works and you cannot play videos on iPhone, contact Apple support .

FAQ

1. Why does my iPhone say ‘an error occurred while loading a higher quality version of this photo’?

High quality photos/videos require more storage space to open. Less free storage is one of the for the media file loading error.

Hence, delete some useless photos, videos, or apps to free up space. Now you can open the high quality photo/video smoothly without any error.

2. Why my iPhone videos not playing on PC?

Your iPhone videos may not play on Windows PC due to many reasons— the media player doesn’t support videos file format; virus in your PC; or the video has turned corrupt during transfer. However, you can fix the problem and play iPhone videos on Windows .

3. Why I cannot view my video in icloud.com?

In iCloud.com, select the Photos app and click Photos. In the side bar, you will see the thumbnails of all your photos and videos. Find your video and click on it to view.

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New iPhone 14 Restore from iCloud Stuck on Time Remaining Estimating

Summary: The joy of using iPhone 14 comes to a halt if your newly purchased iOS device remains stuck at “iCloud backup remaining estimating time” loop. You’ll Google how to restart an iPhone but end up being confused about what to do or what not to do. We understand your angst. So, in this blog, we offer you lucrative options to restore new iPhone 14 from iCloud backup. Also, we have taken the liberty to recommend a reliable iPhone data recovery software to use in case of accidental data loss. Use the given buttons to free download and try it yourself.

Every time you buy a new iPhone, restoring backup becomes a vital necessity to finish the setup. Long wait to restore a new iPhone 14 is killing the joy of using the most awaited Apple product. You can restore iTunes or Finder backup using laptop or MacBook, but as soon as you perform iCloud backup on iPhone 14, the device gets stuck at estimated time remaining. It’s a prominent issue, pointed by many iPhone 14 users recently.

The problem arises at setting up a new iPhone with existing iCloud backup. Possibility of getting stuck on Restore in Progress: An estimated storage (XXGB) required to finish restoring your apps and data.

Why is my new iPhone 14 stuck at restore from iCloud?

Before finding your options to overcome the problem and learn how to restore an iPhone, get familiar with the root cause of the problem:

1. Perhaps additional data storage space is required.
2. Apple server is preventing iCloud data restoration.
3. iCloud system status is not working for iCloud backup and iCloud Account login.

• Slow or unstable WiFi connection.
• Numerous unwanted backup files stored on iCloud.

Generally, restoring in progress doesn’t take more than 20 to 60 minutes for an iPhone to restart. Nonetheless, if restoring is stuck beyond that time, then be wary that it might take hours to finish. Anyhow, iPhone offers you ample options to get around a stuck iCloud backup.

How to restart an iPhone stuck at “Restore from iCloud- Time Remaining: Estimating”

Read the below methods to identify a perfect route to finish restoring iPhone 14 from iCloud backup. You can also stop restoring your iPhone and experiment with other alternatives:

Cancel the iCloud Restore in Progress

Stop the ‘Restore from iCloud’ process and start afresh after giving rest to your iPhone for a while. The move allows iOS device to optimize operations after turning off all the activities. To do so, you need to interrupt the ongoing restore from iCloud backup, which is already stuck at a specified time remaining. Rebooting your iPhone will fix all the minor glitches liable for creating such. Follow these steps:

• Press and hold the side button (on the right hand side of your iPhone) along with volume up/ down button till the power-off slider appears on your iPhone 14 screen.

• Drag the slider to your right and wait for 30-seconds to turn off the device.

• To turn the iPhone back on, press and hold the side button until the Apple logo appears on screen.

Restart Restoring iCloud Backup

Once your iPhone 14 restarts, follow these steps to restore iCloud backup:

• Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings.

• Set up your iPhone and select Restore from iCloud Backup on the Apps & Data screen.
• You can also choose another restoration option- Transfer Directly from iPhone.
• Follow the instruction available on-screen to restore your iOS device.

If your new iPhone 14 continues getting stuck at iCloud restore progress, then you need to check your internet connection. Also, make sure the iOS device has adequate space to handle large volume of data you are trying to copy in it.

Check the iCloud System Status

At rare occasions, even Apple server prevents the iCloud data restoration. The first thing you can do in such situations is to ascertain whether the restore process was stalled because of an internet issue or iCloud System Status. To do so, go to Apple system status page and check if iCloud Backup, Apple ID, and iCloud Account and Sign In, are working. If not, then you can’t do much but wait for Apple support to fix the issue at their end.

iCloud backup restore stuck while setting up a new iPhone 14 is not stressful until you lose a significant amount of data in the process. It is possible that in the search and trial of different options to restore iCloud backup on new iPhone 14, you might lose a significant amount of data. Use a reliable iPhone data recovery software like Stellar Data Recovery for iPhone to restore all the lost or deleted iPhone data from different variants of iPhone, iPad, and iPod touch.

Note that the software also supports recovery from iCloud backup and iTunes backup. The advanced software allows you to select and restore only a selected few or the desired files lost from iCloud. Moreover, the iOS recovery software executes recovery in the least possible time and could manage every bit of data stored in your iCloud backup. Refer to our KB to learn how to recover deleted iCloud data .

Conclusion:

This blog encapsulates various methods to swiftly get out of the trouble of new iPhone 14 stuck at restore from iCloud. As you try these methods, eventually, you will find the most suitable option to resolve the iPhone 14 stuck at restore from iCloud error.  At times, the process of data restore remains slow for reasons beyond your control. Perhaps the files you wish to restore to the newly purchased iOS device are way too large or the process is taking longer because of a weak Wi-Fi network or the Apple Server is undergoing maintenance. Either of the reasons may further enhance the risk of data loss on the iPhone. Therefore, you need an infallible solution like Stellar Data Recovery for iPhone to retrieve lost contacts, photos, videos, apps, games, chats, and more.

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