How to Recover Deleted Screenshots on iPhone?

Summary: Accidentally deleted or lost screenshots from your iPhone? Don’t know how to recover deleted screen grabs? Learn five methods to recover deleted screenshots on iPhone. Also, know how Stellar Data Recovery for iPhone quickly restores deleted screenshots from your Apple device.

Screenshots are the fastest way to save anything you see on smartphones or systems. Many of you may have also captured screens of chats, video calls, online products, etc., on your iPhone. Since  screenshots are saved in various image formats like JPG, PNG, GIF, etc., they can get deleted like any other file on your Apple device.

Hence, if you have lost or mistakenly deleted screenshots on your iPhone, this blog shares successful methods to recover deleted screenshots on your iPhone.

But first, you must know the locations on your iPhone where you can search for deleted or missing screenshots.

Where are screenshots saved?

There’s nothing unusual about searching screenshots on your iPhone. Sometimes, files may be saved at multiple locations, and you may not locate them at once or forget them. So first, check your iPhone thoroughly.

On the iPhone, screen grabs are saved in two different locations. One is the Photos app in a separate folder named ‘Screenshot,’ and the other is the Files app.

How to recover deleted screenshots on iPhone?

Here, we have shared five workable solutions to restore deleted screenshots on iPhone.

Method 1: Recover Deleted Screenshots on iPhone from Recently Deleted Album

It’s well known that the Recently Deleted Album on iPhone keeps the deleted photos and screenshots for up to 30 days. Hence, the natural first place to look for deleted screenshots on iPhone is here.

• Open the Photos app, tap the Recently Deleted album, locate the screenshots, and tap Recover to save it to the original Camera Roll location.

Method 2: Deleted Screenshot Recovery in iPhone from iTunes Backup

On macOS Mojave or earlier versions, restore permanently deleted screenshots from an iTunes backup. To recover deleted photos or screenshots , follow these steps:

• Open iTunes and connect your iPhone to your computer.
• Click the iPhone icon at the upper corner of the iTunes window.

• Click Summary in the left pane and select the Restore Backup option in the Backup section.

• Choose the most relevant backup of your iPhone and click Restore to start the process.

Method 3: Recover Permanently Deleted Screenshots using Finder

In macOS Catalina and newer versions, Finder syncs and manages the content on iPhones, iPad, and iPods.

Steps: How to recover permanently deleted screenshots on iPhone from Finder:

• Connect your iPhone to your Mac with macOS Catalina 10.15 or above.
• Open Finder on your Mac and select your iPhone from the location list.

• Go to the General tab and click Restore Backup.

• Select the backup date and click Restore to start the process.

Method 4:  Recover Deleted Screenshots using Data Recovery Software

Get a professional Screenshot Recovery Software – Stellar Data Recovery for iPhone . It can recover deleted or lost screenshots of all formats, GIF, PNG, JPG, or TIFF, etc., from iPhone. In addition, the software supports recovery of screen captures taken through iPhone lost due to formatting, empty Recently Deleted folders, virus attacks, etc.

Step-by-step: How to find deleted screenshots on iPhone using data recovery software

• Connect your iPhone to your system.

• Download and launch the trial version of Stellar Data Recovery for iPhone.

• Select Recover from iPhone in the What to Recover screen.

• Select Camera Roll and click Next. The scanning will start.

• A list of deleted screenshots appears. Preview the screenshots. The free version of the software allows the preview of files up to 20 MB. If you don’t see the required screenshots, toggle the Deep Scan option and scan again.

• Click Recover and Save the screenshots on your system or iPhone at the desired location.

Note – The trial software scans the media and shows a preview of all the recoverable screenshots. Once you can ascertain the effectiveness, save the recoverable files after activating the software.

Method 5: Recover Screenshots on iPhone using iCloud Backup

iCloud Backup stores and syncs files among Apple devices. Your screenshots and photos may be saved here in the cloud storage only if you have enabled iCloud Photos to backup all your iPhone photos. Here’s how to restore deleted screenshots from iCloud:

• Go to the iCloud Website and sign in with your Apple credentials.

• Once logged in, click on Photos and go to the Recently Deleted Album.

• Select the screenshots you wish to restore and click Recover.

Wrapping Up

Deleted screenshots recovery is easy. Backup is the best way to recover deleted screenshots from your iPhone. However, it would be best to first look for the deleted screenshots in your iCloud, iTunes, Finders, etc.

Besides, if you are lucky, you can get back the deleted screenshots from the Recently Deleted folder on your iPhone.

Nonetheless, robust and secure software is the right approach to recover screenshots for all complex data loss cases. For example, if the screenshots are permanently deleted from iPhone, use Stellar Data Recovery for iPhone. The software scans the iPhone or iPhone/ iCloud backup, displays the found screenshots, and allows a preview before saving.  

FAQ

1. How to recover the permanently deleted screenshots from my iPhone?

Check the Recently Deleted album in your Photos app on your iPhone. Or use iCloud or iTunes backup to recover them. If screen grabs are not in the Recently Deleted album, use iPhone data recovery software like Stellar Data Recovery for iPhone to recover them.

2. Can you recover deleted screenshots on iPhone without any backup?

It is possible to recover permanently deleted iPhone screen grabs using professional iPhone data recovery software. We recommend Stellar Data Recovery for iPhone.

3. Where do deleted screenshots go on the iPhone?

When you delete screenshots on an iPhone, it is moved to the “Recently Deleted” folder of your Photos app.

4. How to take long screenshots on iPhone?

To take a full screenshot of a website, take the screenshot and tap preview before it disappears—tap Full Page to save the screenshot as a PDF.

How to fix ‘Unable to load Video: An Error Occurred’

Summary: Are you facing ‘unable to load video’ error message while trying to play videos on iPhone or iPad? No worries. This post guides you how to fix the error and watch your videos on the iOS device without any issue.

‘I am frequently facing ‘unable to load video’ error message ever since iOS 16 update. Its annoying as I cannot watch videos on iPhone. How to fix the issue?’

‘Since I upgraded to iPhone14 Pro from iPhone 11, I have problem playing a few videos. It states ‘error loading video’. I even bought more iCloud storage but no luck. Please help.’

Videos not loading on iPhone or show ‘Unable to load video, an error occurred’ message is a persistent issue faced by iPhone users, even after successive iOS upgrades, irrespective of the iPhone model.

As the annoying error stops you from watching your favorite videos on iPhone, you want to fix it soon. But before that its’ important to understand what could be the cause of this ‘unable to load video’ error, to troubleshoot the problem accordingly.

Why iPhone shows unable to load videos error?

There is no single reason for video loading error. Usually, videos saved in iCloud would display unable to load error on iPhone, if the Internet is off or you have slow connection.

Another common reason behind videos not loading on iPhone is that the ‘optimize storage’ option is enabled on your iOS device. Apple offers this feature to save space on your iOS device and stores the full resolution videos to iCloud. However, this often results in the video loading problem on the device.

Its’ also possible that your iPhone has insufficient space, which prevents videos from loading. There could also be a bug that can be fixed with iPhone update.

Right 9 ways to Fix ‘Unable to load Video, an error occurred’ on iPhone, iPad

Method 1: Restart iPhone

Restart, also called soft reset can fix error in loading video on iPhone or iPad. Close all the applications and restart your iPhone or iPad.

Method 2: Turn on Internet of the iOS device

If you are watching YouTube, Netflix, or other online videos, ensure cellular data of your device is turned on. In case you are facing the error ‘unable to load video: an error occurred’ while loading a higher quality version of the video on iPhone, try by switching to uninterrupted Wi-Fi connection. Note that high speed Internet is necessary for streaming videos on iOS device.

Method 3: Update your iOS device

You can update the device to fix ‘unable to load video’ error on iPhone or iPad. To update your iPhone or iPad follow the given steps. Before that make sure Wi-Fi is turned on.

• Go to Settings > General > Software Update.
• Click Download and Install followed by Install Now.

Method 4: Turn off the Optimize Storage option

When ‘optimize storage’ option is enabled on your iOS device, all the full-resolution high quality videos and photos get saved in iCloud while only the compressed space-saving versions are on your iPhone.

Thus, when you try to open a video on the iOS device, it takes time eventually to load it from iCloud. While sometimes, the video may not load at all. Try to fix unable to load video on iPhone by turning off this feature. Here are steps to disable optimize storage’ option:

• Open Settings. Click on your name.
• Tap on iCloud > Photos.
• Below Optimize iPhone Storage, tap on Download and Keep Originals option.

Figure: Disable Optimise iPhone Storage Option

Wait until the iPhone downloads all the videos from iCloud. You should now be able to open videos without loading error.

Method 5: Update the app that shows video load error on iPhone

If the video loading issue error pops up in a particular app like YouTube, Instagram, then update the application. If the update doesn’t help, you can reinstall the app also. This should fix videos not loading error or buffering issues. App update are available in App Store. To update any iPhone app follow the given steps:

• Open the App Store.
• Now click on your profile icon on top.

Figure: Update app in App Store

• Scroll to find your app and click on the Update button next to it. You can also click on Update All on top.

Method 6: Create free space on your iPhone

High quality videos may not load and show error if there is no space on your iPhone. Check your iOS device, if it has enough free space. Its’ essential to have 2GB free space available in the device to play high quality and large size videos.

You can check the available space on your iPhone or iPad by navigating to: Settings > General > iPhone Storage.

Figure: iPhone storage screen

On the top right, you will see the amount of space used on your iOS device. If the space is less, remove the useless videos, photos, apps and other data on your iPhone or iPad.

Method 7: Access video from iCloud.com

If the videos don’t load on iPhone and show error, try to access them via iCloud.com on your computer by following the below steps:

• Open iCloud.com and enter Apple ID credentials to sign in.
• Click on the Photos or iCloud Drive app where the video is saved.
• Find your video and click on it to open.

There’s also the options in icloud.com to share the video via email or download to save it on your computer.

Method 8: Repair video not loading on iPhone

If you face ‘unable to load video’ an error occurred in Camera Roll videos of iPhone, the file may have corrupted.

Copy or transfer the problem video to your PC or Mac. Download and install a video repair software—Stellar Repair for Video . It can fix file corruption in the error throwing iPhone video. The software is compatible with MP4, MOV, HEVC, video files formats used in iPhone and iPad.

The software also offers a free trail wherein you can repair the corrupt video and watch its preview.

Method 9: Restore iPhone to factory settings

If ‘unable to load video’ error is perpetual on your iPhone or iPad, in spite of trying the above methods, then factory reset can be your last bet.

As all know, factory reset will delete everything on your iOS device , make sure you create the latest backup of the iPhone in iCloud or iTunes.

Follow the below steps to factory reset iPhone and fix unable to load video error:

• Open Settings > General > Reset.
• Click on Erase All Content and Settings.
• Enter Apple passcode. Click on Erase iPhone and follow the prompts.

Now check if the video error problem is resolved or not.

Wrapping Up & FAQ

Usually one of the methods shared in this post fixes the error – ‘unable to load video‘, an error occurred’ on iPhone. However, unfortunately if none works and you cannot play videos on iPhone, contact Apple support .

FAQ

1. Why does my iPhone say ‘an error occurred while loading a higher quality version of this photo’?

High quality photos/videos require more storage space to open. Less free storage is one of the for the media file loading error.

Hence, delete some useless photos, videos, or apps to free up space. Now you can open the high quality photo/video smoothly without any error.

2. Why my iPhone videos not playing on PC?

Your iPhone videos may not play on Windows PC due to many reasons— the media player doesn’t support videos file format; virus in your PC; or the video has turned corrupt during transfer. However, you can fix the problem and play iPhone videos on Windows .

3. Why I cannot view my video in icloud.com?

In iCloud.com, select the Photos app and click Photos. In the side bar, you will see the thumbnails of all your photos and videos. Find your video and click on it to view.

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How to Recover Deleted iPhone Camera Roll Photos and Photo Stream Pictures?

Your iPhone is not only a medium to connect but also serves as a personal repository for your priceless photos, videos, and music. However, in case your iPhone crashes or you lose files due to accidental deletion, your data stands at risk and may be lost forever. But with Stellar Data Recovery for iPhone, your data is here to stay. This professional solution helps to retrieve your lost or accidentally deleted photos, audio, as well as video files from Camera Roll, Photo Stream, and App Library. It also offers a complete recovery of your iPhone data such as Contacts, Messages along with attachments, Notes, Call History, Calendars, Safari Bookmarks, iTunes, and iCloud backup files.

An iPhone stands apart for its high image quality, among its other notable features. With several iPhone releases over the years, its camera specifications have improved indescribably, and this has increased the percentage of buyers to a considerable extent. Though it cannot be likened to a professional DSLR, yet it stands superior in its category.

How to recover your deleted iPhone Photos?

If your collection of photos, audios, and video files gets accidentally deleted or lost due to iOS crash, the question that comes to mind is whether they can be recovered. If you have created a backup already, then all you need to do is to restore data from the most recent backup. However, if you have not created a backup either on iTunes or iCloud, then the situation needs attention.

Your photos and other multimedia files are important to you. Therefore, it is important to look for an efficient and reliable recovery tool. Here, Stellar Data Recovery for iPhone serves as a perfect solution with its straight forward and user-centric interface. This tool accommodates all the major specifications of different iPhone versions.

The Process: Let’s look at how Stellar Data Recovery for iPhone recovers your lost or accidentally deleted photos from your iPhone:

Step 1) Download, Install, and Launch Stellar Data Recovery for iPhone on your system

Step 2) Next, select Recover from iPhone option from the three alternates provided on the home screen. Select what you want to recover and click “Next”.

Step 3) Now connect the iPhone device to your system for initiating further recovery process. Alternatively, the device can be connected before you launch the tool

Step 4) The iPhone photo recovery tool will start scanning the connected device. A message will then pop up on the screen which reads: “_Please wait! Scanning your iPhone._” It will appear along with the live progress generator.

Note: Here, you can select to stop the scan process in between by selecting the Stop button

Step 5) Once the scanning is completed, the tool will enlist all the files and folders existing within the iPhone device.

Step 6) From the left panel, you can select Photos & Videos category from the tree structure. It will then expand associated options that include Camera Roll, Photo Stream, and Apps Library.

Step 7) Select Camera Roll and Photo Stream and the tool will display all the items from these two folders in the middle pane

Step 8) Now from the middle pane, you can either select a single file for recovery, or you can select multiple items by checking the associated boxes

Step 9) Once you select all the items that you need to recover from Camera Roll and Photo Stream, click on Save button

Step 10) The Save Files window will appear. Click on Browse and provide the location for storing the recovered data on the hard drive. Else use, the default location provided by the software which is Desktop << iPhone Default Name.

Step 11) Click OK to proceed saving the recovered files.

Step 12) Exit from the tool and go to the selected location to access the Camera Roll and Photo Stream recovered pictures.

Stellar Data Recovery for iPhone also restores data from the following:

• If you are looking to recover data from your iPhone backup such as iTunes backup or iCloud backup, then you need to select Recover from iTunes backup or Recover from iCloud backup options. The tool also allows importing files from Windows and Mac machines to iPhones.
• After the scan is completed, the tool will display all integrated components of deleted iTunes backup or iCloud backup files within its panel from where it can be selected as per priority and preferences. The powerful algorithms are fully advanced to recover every single bit of data.
• The tool also recovers encrypted iOS iTunes backup files and restores it back to the device. You can also recover lost or deleted data from iPad using the iPhone Data Recovery tool. Backup files of small, medium and large scale are handled effectively by the tool.
• The tool also recovers bookmarks deleted accidentally from your iPhone default browser Safari. Since bookmarks hold information about useful links and websites, this feature can be very helpful for technically savvy users.

How to Restore iPhone without Backup

Summary: Have you lost your iPhone data after an iOS upgrade or accidental deletion, etc.? Learn how iPhone data recovery software helps restore your iPhone without backup.

Digital devices are at a constant risk of inadvertent data loss, this data might be critical and iPhones are no exception. As a result, understanding different approaches you can take to bounce back from iPhone data loss is crucial when there’s no recent backup.

Data loss in iPhone occurs when you accidentally delete some important data, or your device is lost or stolen or physically damaged resulting in an inability to access or use your data. The best way to prevent it is to take routine backups of your iPhone data using iCloud or iTunes.

However, many users fail to maintain regular iPhone backups and lose crucial data when dealing with a fatal error. In such cases, you can utilize the multiple practices mentioned in this guideline to restore all your iPhone data without backup and save the day.

What Causes Data Loss on iPhones?

In the world of smartphones, there are many ways to lose data. Sometimes, it happens by accident; other times, it emerges as a result of malicious activity. Some of the most common causes of data loss on iPhones include:

• Human Error: Sometimes, data loss occurs when someone accidentally deletes important data. Either they were not paying attention or were distracted by something else that lead accidental data loss.
• Malware Activity: Malware is a program designed to harm your phone or information. Although iOS is relatively immune to cyber-attacks, it’s still advised to stay away from suspicious websites and emails to keep your iPhone and its data safe.
• Software Corruption: Software corruption occurs when a program, including an OS, fails to run properly due to internal errors like virus or malware attack, failed software updates, etc.

Although there are many other causes for data loss in iPhones, the top three mentioned above are the most common.

Can iPhone Data be Restored without Backup?

It may be possible to restore iPhone data without backup, but its success depends on certain factors. Deleting the iPhone data or factory resetting the iPhone doesn’t mean that your data is completely removed from the device. That data is still there on your device but has been moved to an unallocated folder.

To restore this deleted or lost iPhone data, immediately stop using your device to avoid overwriting. Then there is a possibility that you may be able to retrieve your iPhone data.

How Can I Restore iPhone without Backup?

The only way to restore lost data on your iPhone without a backup is by utilizing third-party recovery software. Stellar Data Recovery for iPhone is an award-winning recovery software that can restore deleted or lost files from your iPhone/iPad/iPod touch. It offers many amazing features to help you get back your photos, videos, audio files, documents, and other essential data in no time.

This software is powerful and easy-to-use when retrieving lost data, and you can operate it even if you have no technical background. Follow the steps below to discover how to utilize Stellar Data Recovery for iPhone and restore your lost data.

• Connect your iOS-operated device to a computer
• Download and install Stellar Data Recovery for iPhone on your computer.
• Click on the Start menu, type Stellar Data Recovery for iPhone, and press Enter.
• As the software launches, enter the Activation Key you received with your purchase.
• Then select the type of data you wish to recover and click Next.

• Wait for the scanning process to finish.

• Browse the recovered files and press Recover to save them on a storage device.

• After following the instructions, the lost files are accessible on the storage device you selected.

How Do I Prevent Data Loss on iPhones?

An iPhone backup is the best way to prevent data loss; it’s a copy of your data on a storage media or any Cloud server other than your iPhone.

There are several ways to create a backup of your iPhone; the safest choices are iTunes and iCloud. Follow the instructions below to create a backup immediately.

Back up iPhone using iTunes

Follow these steps to utilize iTunes:

• Download and install iTunes on your computer.
• Connect your device to the computer.
• Once you’re in the Device Summary page, click on Back Up Now.
• Wait for the process to finish.

Back up iPhone using iCloud

Follow these steps to utilize iCloud:

• Unlock your phone and open Settings.
• Tap on your name at the top of the screen.
• Select iCloud on the following page.
• Turn on iCloud Backup.
• Tap Back Up Now.
• Wait for the process to finish.

You can use this iCloud backup to restore iPhone data when needed. To know more, read: How to Restore iPhone from iCloud backup .

Bottom Line

Data loss in iPhone can occur due to various reasons including accidental deletion, software malfunction, etc.

The best way to prevent such scenarios is by taking regular backups of your iPhone. So, in an emergency, you can restore all your data from the backups you created earlier.

If you need help keeping healthy backups or utilizing recovery software to restore your information, seek a professional assistant to provide more instructions.

FAQ

1. Is Stellar Data Recovery for iPhone free?

You can download a free demo of Stellar Data Recovery for iPhone and test all the features. However, you must activate the product if you wish to recover files.

2. What version of iOS does Stellar Data Recovery for iPhone support?

The software supports the latest iOS and all the previous versions.

3. Does Stellar Data Recovery for iPhone require iTunes to be installed?

Stellar Data Recovery for iPhone utilizes iTunes system drivers to identify your devices.

4. How to recover deleted photos, videos & music files from your iPhone?

Users may lose their photos/videos/ music files due to accidental file deletion, system resets, failed updates, etc. However, by using Stellar Data Recovery for iPhone, you can recover lost media from Camera Roll, Photo Stream, WhatsApp, Kik, Viber, Tango, and other apps.

5. How to recover deleted voice memos from your iPhone?

You can restore deleted voice memos from the Recently Deleted folder, iCloud or iTunes backup, and iPhone data recovery software.

6. How to recover deleted contacts from your iPhone?

Losing contacts is frustrating, leaving users in agony to re-enter the lost information manually. However, Stellar Data Recovery for iPhone offers professional scans to retrieve lost or missing contacts and save them in CF, CSV, or HTML formats.

7. How to Retrieve Call History on iPhone?

Call logs may become inaccessible because of an app crash, iOS update, hardware damage, etc. Use backup or Stellar Data Recovery for iPhone to restore the lost or deleted iPhone call history .

8. How to retrieve deleted text messages on your iPhone?

Messages may contain valuable information, and losing them can cause immense stress. Use the best iPhone data recovery tool like Stellar Data Recovery for iPhone to recover lost text messages and iMessages from your iPhone or iPad.

9. How to recover deleted notes from your iPhone?

If you lose access to your notes for some reason, you can use Stellar Data Recovery for iPhone to run deep scans and retrieve deleted Notes and attachments .

10. How to restore iPhone from iTunes backup?

Although you can restore an iTunes backup from your computer, Stellar Data Recovery for iPhone also lets you retrieve only the preferred files from your iTunes files.

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