How to Recover FaceTime Call History on iPhone

Summary: Have you deleted or lost FaceTime calls from your iPhone? Once deleted from the call history, the Facetime calls are removed from the app’s history and vice versa. This post shares quick methods to restore FaceTime call history from any series of iPhone 15, 14, 13, 12, X, XS Max, XR, X, 8, 8 Plus, 7, and below versions and iPads’.

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‘Just noticed, that the FaceTime call history suddenly disappeared. Cellular calls history is fine. I am using iOS 16.2, iPhone 14. I don’t have iTunes backup and don’t want to try iCloud backup as it will remove my current data. Is there any other way to get back FaceTime call history?’

‘I deleted the call history on my iPhone and without realizing that FaceTime calls will also be erased. How can I recover deleted FaceTime history?’

You love using FaceTime — Apple’s popular calling app, on your iOS device. It’s a free and easy way to connect with family and friends anywhere in the world through audio and video calls.

But what if ever you accidentally delete or lose FaceTime calls from your iPhone or iPad. They may be important calls you wanted to keep.

Since FaceTime calls are integrated into your recent calls list on iPhone, once deleted from the call history, the calls are removed from the app’s history as well and vice versa.

Here we share various methods to restore FaceTime call history on iPhone 14, 13, 12, 11, XS, XS Max, XR, X, 8, 8 Plus, 7, 7 Plus, 6 and below versions and iPad.

How to recover the lost or deleted FaceTime call history?

1. Restore FaceTime call history without iTunes/ iCloud backup

Deleted FaceTime history can be recovered by using Stellar Data Recovery for iPhone software. The software can restore lost FaceTime call history after accidental deletion, factory reset, app crash, jailbreak, and other issues.

The DIY software thoroughly scans your iPhone or iPad to recover the lost FaceTime call history.

In contrast to iTunes and iCloud backup, Stellar iPhone data recovery software lets you select and restore specific iPhone deleted call history along with the details like name, date, call duration, source country. This saves you from restoring other unnecessary data.

Step-by-step: Recover deleted/ lost FaceTime calls from iPhone

• Connect your iPhone to the computer
• Launch Stellar Data Recovery for iPhone
• Select Recover from iPhone on the left
• Select Contacts & Call Logs under What to Recover

• Click Next
• Preview and choose the FaceTime calls you want to restore from the list. Note: All the calls marked in red color are the deleted calls

• Click You can save the call history either on your computer or iPhone.

2. Recover FaceTime call history with iCloud

Stellar Data Recovery for iPhone can also restore FaceTime calls from iCloud backup on your iPhone or iPad. This method allows you to select and recover only the lost FaceTime call history from iCloud instead of restoring complete backup data.

Two methods to restore FaceTime log from iCloud:

1. Restore lost/deleted FaceTime calls from iCloud without losing existing iPhone data
2. Restore FaceTime call history from iCloud backup for free, deleting the current iPhone data

Method 1: Restore lost/deleted FaceTime calls from iCloud without losing existing iPhone data:

• Download Stellar Data Recovery for iPhone on your PC/ Mac
• Select Recover from iCloud Backup on main screen of software

• Select Contacts & Call Logs and click Next
• Enter the Apple ID and password. List of all available iCloud backup files appears. Select the relevant backup of your iPhone
• Click Scan

• Click Call History on the left window. Preview the existing and deleted FaceTime calls. Click Deep Scan, if you don’t find your required calls.

• Click Save to save the recovered call history either on iPhone or computer

Method 2: Restore FaceTime from iCloud backup for free (this deletes the current iPhone data)

• Go to Settings > General > Reset> Erase all Contents and Settings

• On Apps & Data screen, tap Restore from iCloud Backup

• Sign in to your iCloud account

• Choose the last backup and Restore

Note – The drawback of this method is that it deletes all your existing data from the iPhone.

Recover FaceTime calls from iTunes Backup

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### **3\. Recover FaceTime calls from iTunes Backup**

FaceTime recovery from iTunes backup is also possible if you have enabled the backup in iTunes.

Restore FaceTime call log from iTunes either with the help of Stellar Data Recovery for iPhone or directly from your system without the help of software.

However, if you don’t want to part ways with your iPhone’s existing data and lose all the current photos, videos, etc. with the old backup file, take the help of Stellar Data Recovery for iPhone.

The software protects your current data on iPhone and recovers only the call history as required.

Two methods to restore FaceTime call history from iTunes

1. Restore FaceTime call history from iTunes without losing existing iPhone data
2. Restore FaceTime call history from iTunes backup, deleting the current iPhone data

Method 1: Restore FaceTime call history from iTunes without losing existing iPhone data

• Download Stellar Data Recovery for iPhone software on your PC/ Mac. Note: Connect your iPhone to a computer, if want to save the recovered FaceTime call history on iPhone.
• Select Recover from iTunes Backup on the main screen of the application.

• Select Contacts & Call Logs
• Click Next. From the list of the iTunes backup files, select the relevant iTunes backup

• Click Scan
• Click Call History. Preview the existing and deleted FaceTime calls. Click Deep Scan, if you don’t find your required calls.
• Click Save. You can save on your computer or iPhone

Method 2: Restore FaceTime call history from iTunes for free (this method deletes the current iPhone data)

• Connect iPhone to PC/ Mac
• Launch iTunes on your computer
• Select your iPhone under the Device list and choose the recent backup entry date

• Click Restore Backup

4. Contact Apple

Apple uses end-to-end encryption in FaceTime calls. It will not decrypt the content of your conversations. Apple may record and store information, such as to whom you had called and your iPhone/ iPad network configurations. It stores this information for up to 30 days. You don’t get the details like the content of the conversation or whether your call was answered or not.

Nevertheless, you can contact Apple requesting for FaceTime call logs by clicking on this link and submitting the request – Read More

Apple will get back to you.

Conclusion

iCloud and iTunes backup are the natural way for Apple users to recover FaceTime deleted call history. However, Apple’s solution though workable is not efficient when it comes to the recovery of specific types of data. The iTunes or iCloud backup recovery methods replace every existing data on your iPhone with an old/recent backup. You lose your current photos, videos, call history, messages, chats, etc.

Whereas Stellar Data Recovery for iPhone tackles this recovery issue more effectively. It recovers lost FaceTime calls and also keeps your current data intact on the iPhone.

The software works in all data loss situations due to deletion, jailbreak, water damage, factory reset, etc. You can restore FaceTime call history from any iPhone including series of iPhone 15, 14, 13, 12, 11, X, XS, XR, iPhone 8, iPhone 7, iPhone 6 and older versions. It is available for both Windows and macOS computers.

Stellar Data Recovery for iPhone failed to recognize my iPhone. How to fix it?

In case Stellar Data Recovery for iPhone software doesn’t recognize your iPhone, do the following to fix the issue:

1. Install/ update to the latest iTunes on your PC or Mac computer.
2. Ensure your iPhone is turned on and on the Home screen.
3. Check if the USB port and cable are working fine or use a different Apple USB cable.
4. Ensure the iOS device ‘Trust’ your computer. If you receive the ‘Trust this Computer’ message, click on ‘Trust’.
5. Restart your iPhone.
6. Restart your computer.
7. Update your Windows or macOS.

Stellar Data Recovery for iPhone supports all the iPhone models and their individual variants, including iPhone 13, iPhone 12, iPhone 11, iPhone XS, and below variants. It is compatible with the latest iOS 15, 14, 13, 12 and below.

How to Recover Data from Broken iPhone Screen

Summary: Struggling to recover data after your iPhone’s screen broke? Stellar Data Recovery for iPhone can help restore data efficiently from an iPhone with a broken screen.

Your iPhone is the most cherished personal gadget as it has become more innovative and influential due to its many valuable features. Moreover, information such as notes, contacts, iMessage, calendar entries, text messages, WhatsApp/Kik messages, pictures, and videos are readily available, making it even more lovable. This is why we need to know how to recover data from broken iPhone screens.

These days, though there are plenty of best ways to back up your data, users often overlook the importance of Backup. It happened with _Jacky Jainco; w_hile taking a DSLR-like photo on his iPhone 14 Pro Max, he accidentally dropped his iPhone and, consequently, broke it.

The real problem was not the broken iPhone but to recover data from iPhone as it was not synced with iTunes and iCloud Backup. As a result, he couldn’t access his files, more importantly, his pictures.

You might have dropped your iPhone several times, and luckily, the excellent cover has saved it on all occasions. However, any drop could cause potential damage putting your data at stake; therefore, leverage iTunes or iCloud backup to recover data from the damaged iPhone screen.

Bringing Back Your Data From Backup

You can restore your files from either iTunes or iCloud Backup. In addition, replacement screens are available; you can have an appointment with the genius bar, get your damaged iPhone fixed, and then recover your data. Also, when backup files are inaccessible, turn to an iPhone data recovery software for an easy solution.

Sorting backup files is unmanageable as they tend to be large, running into GBs. Moreover, the process can be tedious, especially when you have to sort all files, even when you need to recover only a specific file. So it is when iPhone Data Recovery Software  by Stellar is fruitful. The software lets you recover deleted files from encrypted iTunes backup files or recover data from an iPhone that would not turn on. Stellar Data Recovery for iPhone supports broken iPhone data recovery from series of iPhone 15, 14, 13, 12, 11, XR, XS, X, 8 Plus, 8, 7 Plus, 7, 6S Plus, 6S, 6 Plus, 6, 5S, 5C, 5, 4S, and 4.

You can recover a specific file without the pain of going through all backup files as the software lists all the files in an organized structure, thus, saving your precious time and effort.  

Watch how to recover photos from a broken iPhone:

Recover your data from iTunes Backup

Here’s how to recover your iTunes backup using Stellar Data Recovery for iPhone.

1. Select the ‘Recover from iTunes Backup’ option.

2. List of your iTunes backup files appears. Select the relevant iTunes backup

3. In the middle pane, select the files you wish to recover and click the ‘Save’ button.

Recover your data from iCloud Backup

Another effective way to recover data from broken iPhones is through iCloud Backup. For any reason, let’s suppose you cannot access your iCloud backup files; then, using the ‘Recover from iCloud Backup’ feature, you can restore all your essential files. The simple steps are as follows:

1. Click ‘Recover from iCloud Backup.’
2. Sign in to your iCloud account to view the list of available backup files.
3. In the left pane, click on the supported file list categories to view files under them.
4. Select the files that you wish to restore and click ‘Save.’

Stellar Data Recovery for iPhone recovers the deleted photos, contacts, messages, etc., from the backup files and restores them to the device.

That’s Not All

Apart from recovering data from damaged iPhones, Stellar Data Recovery for iPhone facilitates the option to import the recovered files to your new or fixed iPhone.

To import your recovered files, follow these steps:

1. First, connect your iPhone to the system, run the software, and click the ‘Import file to iPhone’ option.
2. Click ‘Browse’ and select the files you wish to import to your iPhone.
3. Click ‘OK’ to preview the selected files.
4. Click ‘Transfer to iPhone’ to transfer recovered files to your iPhone.

To Sum Up

When your iPhone is damaged, try the basics, i.e., restart it; if that works, back up as much data as possible. You can also restore your files from iTunes or iCloud Backup if there are any. Else, make an appointment with the genius bar and get your iPhone fixed. They might also help you recover data from the damaged iPhone, which comes with an asterisk. Therefore, turn to Stellar Data Recovery and save time and energy for efficient recovery of your data.

How to Factory Reset iPhone and iPad Without Apple ID

Summary: This post guides you to the best methods to factory reset the iPhone without the Apple ID and password. It also shares a professional tool — Stellar iPhone Eraser that can help wipe iPhone without using Apple ID.

iPhone factory reset is essential when you want to sell off your old iPhone or troubleshoot the iOS device issues, such as iPhone freeze , iPhone stuck at booting loop, stuck at Apple logo , etc. But what if you have forgotten your Apple ID?

Apple ID is not just required to sign in to iCloud account, App store, etc., but also needed to factory reset iPhone and iPad.

So how to reset iPhone without Apple ID?

Lets’ explore the methods to reset iPhone without Apple ID and password. Also, levarn how you can recover your Apple ID password and then attempt a factory reset on your iPhone or iPad.

Methods to Reset iPhone Without Apple ID Password

You can utilize iPhone Recovery Mode and iTunes on your computer to reset the iOS device without Apple ID. Another easier method to permanently delete everything on iPhone that doesn’t require your Apple ID is by using Stellar iPhone Eraser software.

While you can also choose to reset the forgotten Apple ID and password and then later factory reset the iOS device with the new Apple ID.

1. Use Recovery Mode to reset iPhone without Apple ID
2. Reset iPhone without Apple ID via Stellar iPhone Eraser
3. Recover Apple ID and Password to reset iPhone

Important: As Factory Reset deletes everything on iPhone, always backup your data before reset. If you haven’t and already reset your iOS device, you can download Stellar Data Recovery for iPhone on your computer to restore the lost data due to factory reset.

Method 1: Use Recovery Mode to reset iPhone without Apple ID

You can factory reset iPhone without Apple ID or password by using Recovery Mode. Make sure to have the latest iTunes installed on your already trusted computer.

Steps to reset iPhone without Apple ID using Recovery Mode

Step 1: Update iTunes on your PC/Mac to the latest version.

Step 2: Connect your iPhone/ iPad to the computer via USB cable.

Step 3: Put your iPhone/ iPad to Recovery Mode. Note: The steps will vary with your iPhone/ iPad model.

How to put your iPhone to Recovery Mode

iPhone 8, iPhone X, or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.

iPhone 7, iPhone 7 Plus, and iPod touch: Press and hold the Top (or Side) and Volume Down buttons at the same time. Keep holding them until you see the Recovery Mode screen.

iPhone 6s or earlier, iPad with Home button, and iPod touch: Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery mode screen.

iPad models that don’t have a Home button: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Top button until your device begins to restart. Continue holding the Top button until your device goes into Recovery Mode.
_Source: Apple support _

Step 4:  iTunes detects the DFU mode and alerts you. Click OK in the message box.

Step 5: In iTunes, click Summary.

Step 6: Select Restore iPhone on the right pane.

Figure: Restore iPhone option iTunes

Step 7: Click Restore to confirm.

iTunes factory resets your iPhone without Apple ID. This will delete all your photos, videos, contacts, messages, chats and other data, same as in normal factory reset process using iPhone settings, which requires Apple ID.

### **Method 2: Reset iPhone without Apple ID via Stellar iPhone Eraser**

Stellar iPhone Eraser software is another secure way to permanently erase complete iPhone data when you have forgotten Apple ID and password.  The software wipes iPhone as new without using the Apple ID.

Stellar iPhone Eraser is popularly used to reset iPhone before selling, donating, or exchanging so that no one can gain access to your personal data.

You can permanently delete photos, videos, audio, contacts, messages, passcodes, documents, third-party apps and other data from iPhone.

It sets the iOS device to the original factory settings. The software works with all iPhone variants including series of iPhone 15, 14, 13, 12, 11, XS MAX, XS, XR, X, 8, and below. It supports latest iOS 16 and below versions.

Steps to reset iPhone without Apple ID using software:

Step 1: Download and run Stellar Toolkit for iPhone on PC/Mac.

Step 2: Select Erase Data.

Step 3: On Erase iPhone Data screen, click Next.

Figure: Erase iPhone Data screen

Step 4: Connect your iPhone to the computer when prompted.

Figure: Erase button in software

Step 5: Click Erase.

Step 6: In the Erase Process dialog box, select Yes.

Step 7: In Data Erase Completes dialog box, click OK.

All the data gets erased permanently beyond recovery from your iPhone or iPad.

Method 3: Recover forgotten Apple ID and Password to reset iPhone

Apple ID password is necessary to use iPhone applications and services. So if you are not planning to sell off your iPhone or iPad, it is best to first recover the forgotten Apple ID password and then reset your iOS device using the ‘Erase All Content and Settings’ option in the iPhone Settings.

You can use iPhone Settings, Apple Support app, Find My iPhone, or visit Apple account page  to recover lost Apple ID password.

Click here to know in detail how to reset forgotten Apple ID and password.

Once you recover the Apple account password, follow the below steps to reset iPhone with the new Apple ID.

Reset iPhone with Apple ID password:

1. Go to Settings > General > Reset.
2. Click on Erase All Content and Settings.

Figure: Reset option in iPhone

3. Enter the new Apple password and click Erase iPhone.

Also read: Does factory reset deletes everything on iPhone?

Conclusion

Without the Apple ID and password, you cannot reset your iOS device through the traditional ‘Erase All Content and Settings’ method. Either you recover the forgotten Apple ID and password or use any of the two methods shared above to factory reset the iPhone without Apple ID.

You can put the iPhone to Recovery Mode and use iTunes on your computer to reset the iOS device without Apple ID. Other than this, a simpler way to permanently delete everything on your iPhone is by using Stellar iPhone Eraser software. The software doesn’t ask for Apple ID through the process. It quickly resets your iPhone or iPad and brings it to original settings by erasing complete data on it.