How to Recover FaceTime Call History on iPhone

Summary: Have you deleted or lost FaceTime calls from your iPhone? Once deleted from the call history, the Facetime calls are removed from the app’s history and vice versa. This post shares quick methods to restore FaceTime call history from any series of iPhone 15, 14, 13, 12, X, XS Max, XR, X, 8, 8 Plus, 7, and below versions and iPads’.

‘Just noticed, that the FaceTime call history suddenly disappeared. Cellular calls history is fine. I am using iOS 16.2, iPhone 14. I don’t have iTunes backup and don’t want to try iCloud backup as it will remove my current data. Is there any other way to get back FaceTime call history?’

‘I deleted the call history on my iPhone and without realizing that FaceTime calls will also be erased. How can I recover deleted FaceTime history?’

You love using FaceTime — Apple’s popular calling app, on your iOS device. It’s a free and easy way to connect with family and friends anywhere in the world through audio and video calls.

But what if ever you accidentally delete or lose FaceTime calls from your iPhone or iPad. They may be important calls you wanted to keep.

Since FaceTime calls are integrated into your recent calls list on iPhone, once deleted from the call history, the calls are removed from the app’s history as well and vice versa.

Here we share various methods to restore FaceTime call history on iPhone 14, 13, 12, 11, XS, XS Max, XR, X, 8, 8 Plus, 7, 7 Plus, 6 and below versions and iPad.

How to recover the lost or deleted FaceTime call history?

1. Restore FaceTime call history without iTunes/ iCloud backup

Deleted FaceTime history can be recovered by using Stellar Data Recovery for iPhone software. The software can restore lost FaceTime call history after accidental deletion, factory reset, app crash, jailbreak, and other issues.

The DIY software thoroughly scans your iPhone or iPad to recover the lost FaceTime call history.

In contrast to iTunes and iCloud backup, Stellar iPhone data recovery software lets you select and restore specific iPhone deleted call history along with the details like name, date, call duration, source country. This saves you from restoring other unnecessary data.

Step-by-step: Recover deleted/ lost FaceTime calls from iPhone

• Connect your iPhone to the computer
• Launch Stellar Data Recovery for iPhone
• Select Recover from iPhone on the left
• Select Contacts & Call Logs under What to Recover

• Click Next
• Preview and choose the FaceTime calls you want to restore from the list. Note: All the calls marked in red color are the deleted calls

• Click You can save the call history either on your computer or iPhone.

2. Recover FaceTime call history with iCloud

Stellar Data Recovery for iPhone can also restore FaceTime calls from iCloud backup on your iPhone or iPad. This method allows you to select and recover only the lost FaceTime call history from iCloud instead of restoring complete backup data.

Two methods to restore FaceTime log from iCloud:

1. Restore lost/deleted FaceTime calls from iCloud without losing existing iPhone data
2. Restore FaceTime call history from iCloud backup for free, deleting the current iPhone data

Method 1: Restore lost/deleted FaceTime calls from iCloud without losing existing iPhone data:

• Download Stellar Data Recovery for iPhone on your PC/ Mac
• Select Recover from iCloud Backup on main screen of software

• Select Contacts & Call Logs and click Next
• Enter the Apple ID and password. List of all available iCloud backup files appears. Select the relevant backup of your iPhone
• Click Scan

• Click Call History on the left window. Preview the existing and deleted FaceTime calls. Click Deep Scan, if you don’t find your required calls.

• Click Save to save the recovered call history either on iPhone or computer

Method 2: Restore FaceTime from iCloud backup for free (this deletes the current iPhone data)

• Go to Settings > General > Reset> Erase all Contents and Settings

• On Apps & Data screen, tap Restore from iCloud Backup

• Sign in to your iCloud account

• Choose the last backup and Restore

Note – The drawback of this method is that it deletes all your existing data from the iPhone.

Recover FaceTime calls from iTunes Backup

3. Recover FaceTime calls from iTunes Backup

FaceTime recovery from iTunes backup is also possible if you have enabled the backup in iTunes.

Restore FaceTime call log from iTunes either with the help of Stellar Data Recovery for iPhone or directly from your system without the help of software.

However, if you don’t want to part ways with your iPhone’s existing data and lose all the current photos, videos, etc. with the old backup file, take the help of Stellar Data Recovery for iPhone.

The software protects your current data on iPhone and recovers only the call history as required.

Two methods to restore FaceTime call history from iTunes

1. Restore FaceTime call history from iTunes without losing existing iPhone data
2. Restore FaceTime call history from iTunes backup, deleting the current iPhone data

Method 1: Restore FaceTime call history from iTunes without losing existing iPhone data

• Download Stellar Data Recovery for iPhone software on your PC/ Mac. Note: Connect your iPhone to a computer, if want to save the recovered FaceTime call history on iPhone.
• Select Recover from iTunes Backup on the main screen of the application.

• Select Contacts & Call Logs
• Click Next. From the list of the iTunes backup files, select the relevant iTunes backup

• Click Scan
• Click Call History. Preview the existing and deleted FaceTime calls. Click Deep Scan, if you don’t find your required calls.
• Click Save. You can save on your computer or iPhone

Method 2: Restore FaceTime call history from iTunes for free (this method deletes the current iPhone data)

• Connect iPhone to PC/ Mac
• Launch iTunes on your computer
• Select your iPhone under the Device list and choose the recent backup entry date

• Click Restore Backup

4. Contact Apple

Apple uses end-to-end encryption in FaceTime calls. It will not decrypt the content of your conversations. Apple may record and store information, such as to whom you had called and your iPhone/ iPad network configurations. It stores this information for up to 30 days. You don’t get the details like the content of the conversation or whether your call was answered or not.

Nevertheless, you can contact Apple requesting for FaceTime call logs by clicking on this link and submitting the request – Read More

Apple will get back to you.

Conclusion

iCloud and iTunes backup are the natural way for Apple users to recover FaceTime deleted call history. However, Apple’s solution though workable is not efficient when it comes to the recovery of specific types of data. The iTunes or iCloud backup recovery methods replace every existing data on your iPhone with an old/recent backup. You lose your current photos, videos, call history, messages, chats, etc.

Whereas Stellar Data Recovery for iPhone tackles this recovery issue more effectively. It recovers lost FaceTime calls and also keeps your current data intact on the iPhone.

The software works in all data loss situations due to deletion, jailbreak, water damage, factory reset, etc. You can restore FaceTime call history from any iPhone including series of iPhone 15, 14, 13, 12, 11, X, XS, XR, iPhone 8, iPhone 7, iPhone 6 and older versions. It is available for both Windows and macOS computers.

How to Recover deleted pictures on iPhone? 5 Best Solutions

For many iPhone users, photos are the most important data stored on their device – so losing those photos can be a disaster.

However, even if you accidentally deleted some or all of your pictures on iPhone, you can get them back.

We’ll discuss how to recover deleted photos on your iPhone with or without backup.

How to Recover Deleted Pictures on iPhone?

There are five best solutions to recover deleted pictures on iPhone. Use the solution that fits your needs and helps you recover your lost pictures.

1. Recover Deleted Pictures on iPhone from Recently Deleted Albums

Pictures taken with the iPhone Camera application are saved by default in the Photos application. If a photo or video is deleted, it’s moved to the Recently Deleted folder in the Photos app. This folder is the same as your computer’s Recycle Bin and retains the deleted photos for 30 days. Once this period expires, your photos are permanently deleted from this folder. Perform these steps if you want to recover recently deleted photos on your iPhone:

• Open the Photos app.
• Tap on Albums at the bottom.

• Scroll down to find the Recently Deleted folder.

• Tap on the Select option at the top-right corner of the screen.

• Select the deleted photos you want to recover on your iPhone.

• Now, tap Recover, and the pictures will be returned to their original iPhone albums.

Note – If you want to restore all the deleted photos from your Recently Deleted folder, tap on the Recover All button.

How to Recover Deleted Pictures on iPhone From a Backup?

If your photos are not in the Recently Deleted folder, you might get them back by restoring your iPhone from a previous backup. There are three ways to restore deleted photos on iPhone – iCloud website, iTunes backup, or Finder.

When recovering photos from your iPhone from backup, pay attention to the date of creation of your backups. Use the most recent backup but don’t delete all older backups. It’s always good to have multiple backups if something goes wrong.

2. Recover Photos on iPhone using iCloud via the iCloud website

Apple’s iCloud Backup helps you recover deleted photos from your iPhone to your system. For iCloud to automatically back up all your pictures and videos, you must first set up and enable iCloud Photos on your device. Here’s how to enable iCloud Photos to Backup all your photos:

• Open the Settings app on your iPhone.
• Tap iCloud and then go to Photos.

• Toggle on iCloud Photos to enable it.

To restore photos from iCloud, follow these steps:

• Go to the iCloud Website and log in with your Apple credentials.

• Once logged in, select ‘Photos’ from the app list.

• Go to Recently Deleted Album, select the photos you wish to restore, and click Recover.

3. Recover Photos on iPhone using iTunes

Many iPhone users use iTunes backup to recover their deleted photos and videos. This Apple’s proprietary tool syncs your iPhone files to your PC or Mac. Follow the steps to recover deleted photos from iTunes backup:

• Connect your iPhone to your Mac system with macOS Mojave or an earlier version.
• Click on the iPhone icon at the upper-left corner of your iTunes window.

• Click the Summary tab in the left pane.

• Now in the Backups section, click on Restore Backup.

• Select the backup you want your phone to use.

Note - macOS Mojave is the last version of Apple’s OS to ship with iTunes. In macOS Catalina and newer version, iTunes is split into different apps: Podcasts, Books, TV, and Music. Moreover, Finder is used to manage and sync content on your iPhone, iPad, and iPod touch.

• Once the restoration process is complete, check the Photos app to see if the deleted photos were recovered. If not, try repeating the process and return to the most recent backup or choose an older backup.

4. Recover Deleted Pictures on iPhone using Finder

To restore the pictures on iPhone using Finder in macOS Catalina 10.15 or above, follow these steps:

• Open Finder on your Mac with macOS Catalina 10.15 or above.
• Connect your iPhone to your Mac system.
• Select your iPhone from the location lists on the left.

• Navigate to the General tab and click Restore Backup.

• Select the backup date you like to use for restoring.

• Click the Restore button to confirm.

How to Recover Pictures on iPhone without Backup?

What to do if there is no iPhone backup or you cannot restore pictures using iCloud or iTunes? Use iPhone data recovery software to restore lost iPhone pictures.

Stellar Data Recovery for iPhone can find and restore deleted/lost pictures, videos, chat messages, audio, contacts, etc., from your iPhone/iPad/iPod touch. This software is easy to use when restoring deleted photos, and you can operate it even if you don’t have technical knowledge. Follow the steps to discover how to use software to recover deleted photos:

• Connect your iPhone to your computer.
• Download Stellar Data Recovery for iPhone on your PC or Mac.

•  Select Recover from iPhone on the main screen of the software.

• Select the data type and click Next. The scanning process will start.

• Once the scanning is completed, preview the data. Select the recovered data you want to restore and click Save.

• Choose the destination to save the recovered data.

Conclusion

The data loss issues in Apple can be resolved easily through multiple backup solutions — iTunes, iCloud, and iCloud.com. However, these native backup recovery solutions fall short when you need to recover specific data, though you can easily recover deleted photos in your iPhone from these backup options. However, you will also end up replacing every existing data on your device!

Stellar Data Recovery for iPhone fills this gap quite efficiently. It recovers your deleted photos in water damage, jailbreak, factory reset, Black Screen of Death, etc. In addition, this software has an exceptionally high data recovery success rate, making it an essential utility for iPhone users.

---

7 Ways to Fix iTunes Error 9

Summary: The iTunes error 9 appears when iPhone update through iTunes gets failed. It’s annoying as the error doesn’t let you use your device further. Learn 7 quick methods to fix iTunes error 9 and update the device without any issue.

Trying to get the new iOS on your iPhone but facing iTunes Error 9?

The iTunes error 9 usually occurs while updating your iPhone via iTunes. The error annoyingly neither lets you update the iPhone nor do any activity on your device. Thus, it urgently requires a fix so that you can work on your iPhone and also update the device.

In this post, we will share with you 7 best possible ways to fix iTunes Error 9. But before that let’s know what is causing the iTunes error on trying to update your iPhone.

Why does iTunes Error 9 occur?

It is difficult to determine the exact reason of your iTunes Error 9. But it may be due to any of the reasons given below :

• USB port or cable is damaged
• You have jailbroken your iPhone
• Corrupt network settings
• Security software prevents access to Apple server

How to fix iTunes error 9?

Since it is usually, regarded as a hardware issue, you should begin with hardware-related workarounds and later move to other software troubleshooting methods.

Going by the order, try below methods to fix iTunes Error 9

1. Check USB cable & port
2. Restore iPhone with iTunes on another computer
3. Force your device to restart
4. Check Anti-Virus & Firewall on your computer
5. Update iTunes to the latest version
6. Use Recovery Mode to Fix iTunes Error 9
7. Choose to update iPhone wirelessly

Solution 1: Check USB cable and port

Make sure your iPhone USB cable and port are properly connected and working fine. Do the below checks and fix:

• USB cable is not loosely connected to the computer
• You are using the USB cable that you got with your iPhone or another certified cable
• The USB port is not damaged. Try by shifting to another USB port

Solution 2: Restore iPhone with iTunes on another computer

iTunes error 9 is generally regarded as a hardware-related problem. Sometimes it is difficult to detect the issue. The easier way out is to restore iPhone using iTunes on another computer or laptop. If still the error persists, move on to the other workarounds.

Solution 3: Force restart your device

Apple suggests trying once force a restart of iPhone to fix iTunes error 9.

iPhone X, iPhone 8, & iPhone 8 Plus users: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the Apple logo.

iPhone 7 & iPhone 7 Plus users: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.

Solution 4: Check Anti-Virus & Firewall on your computer

Antivirus or Firewalls in your computer may prevent iTunes to connect with Apple server.  Check the security software settings, and tweak them if required to allow iTunes to access the network servers.

Solution 5: Update iTunes to the latest version

Updates usually bring in new features, fix existing bugs and make the application smarter. If the iTunes error 9 is due to outdated iTunes, installing the latest version may help to fix the error.

How to update iTunes to the latest version?

For Windows users: Launch iTunes on PC. On the menu bar, click Help > Check for Updates and follow the given instructions

For Mac users: Launch iTunes on Mac. On Menu bar go to iTunes > Check for Updates and follow the on-screen instructions.

After updating iTunes, reboot your computer and check if the iTunes error 9 is fixed.

Solution 6: Use Recovery Mode to fix iTunes Error 9

iPhone in Recovery Mode

All the above methods fail to fix iTunes error 9? As last resort choose Recovery Mode to restore iPhone in iTunes. Choosing this option means you will lose all your iPhone data. Thus, first take backup in iCloud or iTunes before applying this fix.

How to put your iPhone into Recovery Mode? (For iPhone 8, 8 Plus, & X users)

• Update your iTunes
• Press and release the Volume Up button and then the Volume Down button
• Press and hold the Side button till connect to iTunes screen appears
• Once the iPhone is in Recovery Mode, connect your computer with iPhone via USB cable. You will see the white Apple logo screen.
• When iTunes asks you to update or restore, click Update to reinstall iOS

Lost iPhone data after restoring iPhone in iTunes via Recovery Mode?

Losing iPhone data after update through Recovery mode is a panicky situation. It gets even more serious if you are unable to restore from iCloud or iTunes backup. In such situation, Stellar Data Recovery for iPhone comes as big relief**.** The software restores complete iPhone information from iPhone, iCloud and iTunes.

Stellar iPhone data recovery software quickly and safely restores all iPhone data including photos, videos, music, contacts, messages, Safari bookmarks, etc. It also recovers the lost WhatsApp, WeChat, Line, Viber, Tango, and Kik messages. The software is extremely easy to use. Simply launch it on your Mac or PC, connect your iPhone to the computer and follow the on-screen instructions.

 

Solution 7: Choose to update iPhone wirelessly

Select Software Update in Settings on iPhone

Alternatively update iPhone wirelessly, without using iTunes.  Make sure you have a continuous Internet connection. Go to Settings > General > Software Update. If an update is available, tap on Download and Install.

Conclusion

Although iTunes Error 9 rarely occurs but is a frustrating situation as you are unable to do any other activity on your device.

You can sometimes easily fix the Error 9 by doing a simple check if your USB cable, port connection, and firewall settings are appropriate. Restarting the device and updating iTunes to the latest version can also resolve Error 9. As a last resort, update iOS in iTunes through Recovery Mode. Nevertheless, you can also choose to bypass iTunes and update your device wirelessly.

One of the above methods is surely going to help you out. Also do not forget to share with us in the comment box below, which of these methods helped you to fix iTunes Error 9.

How to Factory Reset iPhone and iPad Without Apple ID

Summary: This post guides you to the best methods to factory reset the iPhone without the Apple ID and password. It also shares a professional tool — Stellar iPhone Eraser that can help wipe iPhone without using Apple ID.

iPhone factory reset is essential when you want to sell off your old iPhone or troubleshoot the iOS device issues, such as iPhone freeze , iPhone stuck at booting loop, stuck at Apple logo , etc. But what if you have forgotten your Apple ID?

Apple ID is not just required to sign in to iCloud account, App store, etc., but also needed to factory reset iPhone and iPad.

So how to reset iPhone without Apple ID?

Lets’ explore the methods to reset iPhone without Apple ID and password. Also, levarn how you can recover your Apple ID password and then attempt a factory reset on your iPhone or iPad.

Methods to Reset iPhone Without Apple ID Password

You can utilize iPhone Recovery Mode and iTunes on your computer to reset the iOS device without Apple ID. Another easier method to permanently delete everything on iPhone that doesn’t require your Apple ID is by using Stellar iPhone Eraser software.

While you can also choose to reset the forgotten Apple ID and password and then later factory reset the iOS device with the new Apple ID.

1. Use Recovery Mode to reset iPhone without Apple ID
2. Reset iPhone without Apple ID via Stellar iPhone Eraser
3. Recover Apple ID and Password to reset iPhone

Important: As Factory Reset deletes everything on iPhone, always backup your data before reset. If you haven’t and already reset your iOS device, you can download Stellar Data Recovery for iPhone on your computer to restore the lost data due to factory reset.

Method 1: Use Recovery Mode to reset iPhone without Apple ID

You can factory reset iPhone without Apple ID or password by using Recovery Mode. Make sure to have the latest iTunes installed on your already trusted computer.

Steps to reset iPhone without Apple ID using Recovery Mode

Step 1: Update iTunes on your PC/Mac to the latest version.

Step 2: Connect your iPhone/ iPad to the computer via USB cable.

Step 3: Put your iPhone/ iPad to Recovery Mode. Note: The steps will vary with your iPhone/ iPad model.

How to put your iPhone to Recovery Mode

iPhone 8, iPhone X, or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.

iPhone 7, iPhone 7 Plus, and iPod touch: Press and hold the Top (or Side) and Volume Down buttons at the same time. Keep holding them until you see the Recovery Mode screen.

iPhone 6s or earlier, iPad with Home button, and iPod touch: Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery mode screen.

iPad models that don’t have a Home button: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Top button until your device begins to restart. Continue holding the Top button until your device goes into Recovery Mode.
Source: Apple support

Step 4:  iTunes detects the DFU mode and alerts you. Click OK in the message box.

Step 5: In iTunes, click Summary.

Step 6: Select Restore iPhone on the right pane.

Figure: Restore iPhone option iTunes

Step 7: Click Restore to confirm.

iTunes factory resets your iPhone without Apple ID. This will delete all your photos, videos, contacts, messages, chats and other data, same as in normal factory reset process using iPhone settings, which requires Apple ID.

Method 2: Reset iPhone without Apple ID via Stellar iPhone Eraser

Stellar iPhone Eraser software is another secure way to permanently erase complete iPhone data when you have forgotten Apple ID and password.  The software wipes iPhone as new without using the Apple ID.

Stellar iPhone Eraser is popularly used to reset iPhone before selling, donating, or exchanging so that no one can gain access to your personal data.

You can permanently delete photos, videos, audio, contacts, messages, passcodes, documents, third-party apps and other data from iPhone.

It sets the iOS device to the original factory settings. The software works with all iPhone variants including series of iPhone 15, 14, 13, 12, 11, XS MAX, XS, XR, X, 8, and below. It supports latest iOS 16 and below versions.

Steps to reset iPhone without Apple ID using software:

Step 1: Download and run Stellar Toolkit for iPhone on PC/Mac.

Step 2: Select Erase Data.

Step 3: On Erase iPhone Data screen, click Next.

Figure: Erase iPhone Data screen

Step 4: Connect your iPhone to the computer when prompted.

Figure: Erase button in software

Step 5: Click Erase.

Step 6: In the Erase Process dialog box, select Yes.

Step 7: In Data Erase Completes dialog box, click OK.

All the data gets erased permanently beyond recovery from your iPhone or iPad.

Method 3: Recover forgotten Apple ID and Password to reset iPhone

Apple ID password is necessary to use iPhone applications and services. So if you are not planning to sell off your iPhone or iPad, it is best to first recover the forgotten Apple ID password and then reset your iOS device using the ‘Erase All Content and Settings’ option in the iPhone Settings.

You can use iPhone Settings, Apple Support app, Find My iPhone, or visit Apple account page  to recover lost Apple ID password.

Click here to know in detail how to reset forgotten Apple ID and password.

Once you recover the Apple account password, follow the below steps to reset iPhone with the new Apple ID.

Reset iPhone with Apple ID password:

1. Go to Settings > General > Reset.
2. Click on Erase All Content and Settings.

Figure: Reset option in iPhone

3. Enter the new Apple password and click Erase iPhone.

Also read: Does factory reset deletes everything on iPhone?

Conclusion

Without the Apple ID and password, you cannot reset your iOS device through the traditional ‘Erase All Content and Settings’ method. Either you recover the forgotten Apple ID and password or use any of the two methods shared above to factory reset the iPhone without Apple ID.

You can put the iPhone to Recovery Mode and use iTunes on your computer to reset the iOS device without Apple ID. Other than this, a simpler way to permanently delete everything on your iPhone is by using Stellar iPhone Eraser software. The software doesn’t ask for Apple ID through the process. It quickly resets your iPhone or iPad and brings it to original settings by erasing complete data on it.

Also read: