How to repair ‘recovered’ Excel file that won’t open

Summary: You may unable to open the Excel file after file recovery. When you try to open the file you may prompt up with error messages. This blog will discuss those errors and their solutions. Besides this, it also mentions Stellar Repair for Excel to repair and recover the severely corrupted Excel file with no data loss.

Consider a scenario: A Windows 10 user accidentally deletes a folder containing multiple Excel (XLSX) files created in Excel 2013. The worst part was all the deleted files were important, and he did not have a backup, which would help him in restoring the data. Nonetheless, he was able to recover those data using a professional data recovery software. Next, he tried opening each of the recovered Excel files one by one. In doing so, his happiness turned into disappointment. And the reason was, some of the recovered Excel files failed to open prompting error messages, of course, due to corruption. In this scenario, all he needed was to repair ‘recovered’ Excel files that did not open. Know how to fix damaged Excel files that were recovered after deletion in this blog!

Before delving into the Excel file repair methods, acquaint yourself with the probable causes leading to damaged or corrupt Excel files. Although not essential, it shall be an added advantage in helping you to prevent Excel file corruption issues in the future.

The standard Excel file(s) Corruption Causes

• Power Outage – A power outage due to which a system closes suddenly or unexpectedly is a common cause of damaged Excel files.
• Forced System Shutdown – Shutting down the system forcibly without closing MS Excel files is another common cause of corrupt Excel files.
• PC Virus or Bug – Computer viruses or bugs may affect one or more data file if owners do not protect their PCs with powerful updated antivirus. Same is the case with malware attacks. The chances are that your computer is infected with one of these and has affected a few Excel files.
• Issues with Storage Devices – Damaged or corrupted Excel files can also be the outcome of hard drive issues in the data storage systems. Logical hard drive damage is one of the most significant issues.

The damaged Excel files may prompt up with error messages. These may be:

• ‘Excel unable to read file’
• ‘Filename is not valid’
• ‘This file is not in a recognizable format’
• ‘abc.xls file cannot be accessed. The file may be read-only’
• ‘Excel found unreadable content in (filename)’, ‘The file is corrupt and cannot be opened’
• ‘Microsoft Excel has encountered a problem and needs to close’

There exist multiple methods to repair Excel files which got damaged after recovery, and are as follows: XML method,

• Open Excel files with HTML
• Inbuilt ‘Open and Repair’ feature/tool in Excel
• Repair damaged Excel file from TMP file by using Excel AutoRecover and AutoBackup features
• Recover data by configuring ‘calculation option’ as manual
• Moving/copying or transferring data to a different location
• Stellar Repair for Excel software

Taking Stellar software versus other methods, the former is a software solution that repairs damaged (XLS and XLSX) file quickly in major three steps: Select->Repair->Save, whereas others fall into the category of manual processes and consume both time and resources. Among the manual processes ‘Open and Repair’ method is the least time and resource consuming, which you can try quickly by following the below steps:

Open and Repair method

1. Click MS Excel tab and then the Open tab
2. Select the damaged Excel file for repairing purpose
3. Click the arrow present beside the Open Next, click Open and Repair tab
4. Click either of the following:
   • Repair tab (recovers maximum data)
   • Extract Data tab (Recovers values and formulas if the repair process fails in recovering the complete data.)

Note – Use ‘Extract Data’ if ‘Repair’ is not successful.

If the Manual method is not competent enough to repair recovered Excel files that don’t open then opt for a software-based solution of deploying Stellar Repair for Excel software.

Software with 100% integrity and precision

Conclusion

As an automated software, Stellar Repair for Excel is easy-to-use. You do not need technical know-how and skill set, as required to execute the manual processes. On analyzing all these methods, it is suggested to use Stellar Repair for Excel having a user-friendly GUI to repair Excel files that became damaged after recovery, or if the recovered Excel file(s) that you once deleted accidentally has become corrupt now. Above all, it is an excellent software with multiple features and advantages. Use it to address all your MS Excel issues or if any recovered Excel file is corrupt.

Get Rid of corrupt Excel File

Summary: What to do when an Excel file is corrupted? This is a common question that is often asked by Microsoft Excel users. If you too are seeking an answer to this question, read the blog to learn about a few manual workarounds and a specialized Excel file repair tool to resolve the Excel file corruption issue.

An Excel file gets corrupted due to various reasons such as a virus/malware attack, sudden system shutdown when the Excel file is still open, power failure while working with an Excel spreadsheet, etc.

When Microsoft Excel detects corruption in a workbook, it attempts to repair the workbook by starting ‘File Recovery mode’.

Tip! If the file recovery mode doesn’t start, you may use the manual repair process or an Excel repair tool, such as Stellar Repair for Excel to repair a corrupted Excel file. The software can help you quickly retrieve contents from a damaged, corrupt, or inaccessible Excel file and restore the file to its original state.

There even exist a few manual tips that can be used to recover data from damaged MS Office Excel files.

Workarounds to Use When an Excel File is Corrupted

Note: Before carrying out any of the repair and recovery workarounds, it is advised that you must save a backup copy of the damaged file. This is to prevent your files from turning completely inaccessible in case the methods fail to give desired results.

Workaround 1: Use the Open and Repair Method

If MS Excel cannot repair a corrupted workbook automatically, you can try to do it manually. To do so, perform the following:

• Open the corrupt file, like you normally open any file, by clicking File > Open.
• Browse and locate the folder containing the corrupted document.
• When the Open dialog box is displayed:
• Select the Excel document.
• Click on the arrow present to the right side of the Open button and select Open and Repair option.

Figure 1 – Open and Repair Feature

If this doesn’t help repair the broken Excel file or you encounter  Open and Repair does not work issue, proceed with the next workaround.

Tip! Try an alternative solution, i.e. Stellar Repair for Excel software to repair and recover corrupt Excel files (.xlsx or .xls) when the ‘Open and Repair’ method won’t work.  

Workaround 2: Restore an Excel File with a Shadow Copy

If you’re a Windows 7 or Vista user, you can try restoring the corrupted spreadsheet by using a shadow copy (or a previous version). [Shadow copy](https://en.wikipedia.org/wiki/Shadow_Copy#:~:text=Shadow%20Copy%20(also%20known%20as,the%20Volume%20Shadow%20Copy%20service .) is basically a snapshot (backup copy) of computer files or volumes. The snapshot may contain an older version of your Excel file that has become damaged now. To find out, do the following:

• Launch File Explorer, and right-click the folder in which the file is saved.
• Choose Properties.
• Look for and click the Previous Versions tab. This will display a list of entries under Folder versions or File versions, going back a few days or weeks.
• Double-click one with a date when the file was accessible and could be read. Then, try to open its older version. If it opens, save the older version with a new name and execute the procedure with new file/folder entries.

Figure 2 – Volume Shadow Copy

You would have to repeat the process until you reach the point where the file became damaged. With this, you will get a baseline version of the file, but data may still have been lost.

Workaround 3: Test your Assumptions

If you receive a message saying “Excel file corrupted and cannot be opened”, you would probably believe it. However, there could be other reasons besides corruption that may cause Excel to throw this error message.

Your Office suite, which Excel is a part of, maybe having some primary issues in it causing problems while opening one Excel document. So, try opening another Excel file to check if the problem exists with all the files or just one.

If other Excel documents work correctly, it means that only the particular document is corrupt. On the contrary, if the issue is with your Office suite, repairing the current Office installation may help fix the issue. For this, perform these steps:

• Go to Control Panel and click Uninstall the Program.
• Choose Office.
• Click Change, and hit the Repair button.

You can reinstall the entire Office package. Once reinstalled, try to open the file to check if the issue has been fixed and the Excel file repaired.

Figure 3 – MS Office Repair

Workaround 4: Use Excel File Repair Tool

If the above manual solutions fail, use Excel repair software to successfully repair your damaged Excel workbook and recover all its data. Essentially, the software rebuilds damaged Excel workbook data at a granular level to recover every single object & all the original properties of the workbook.

Suggested Read: How to repair corrupt Excel files using Stellar Repair for Excel?

Why Use Stellar Repair for Excel Software?

• Repairs severely corrupted XLSX and XLS files.
• Can handle corrupt Excel files of any size.
• Demo version allows previewing recoverable Excel file items for free.
• Supports Microsoft Excel 2019 and all lower versions.
• Compatible with Windows 10 and lower versions.
• Tested and recommended by Microsoft Excel MVPs.

Final Word

When an Excel file is corrupted, it won’t open at all or you won’t be able to access all the file data. Such a situation can lead to unnecessary halts, impacting work productivity.

There are manual workarounds that may help fix the corrupt Excel file and recover its data, such as the ones covered in this blog. However, these solutions might not work in severe corruption cases and may require technical assistance. Also, they may result in some data loss.

To overcome the limitations of manual workarounds, it is recommended to go for a professional Excel file repair tool such as Stellar Repair for Excel . It helps repair corrupt Excel (XLS or XLSX) files and restores all worksheet data, such as the table, chart, chart sheet, cell comment, sort and filter, image, formula, etc. in a few simple clicks. Moreover, the software provides a free preview of the recoverable data with its demo version. You can check the preview to evaluate how the software works.

How to Fix Excel Formulas Not Working Properly | Step-by-Step Guide

Summary: Excel formulas sometimes fail to function correctly and even return an error. This article explains what you might be doing wrong that prevents Excel formulas from working properly and solutions to resolve the issue. If your formulas have disappeared from the Excel spreadsheet and you are having trouble recovering them, you can use an Excel repair tool to recover the formulas.

When working with Excel formulas, situations may arise when the formula doesn’t calculate or update automatically. Or, you may receive errors by clicking on a formula.

Problems Causing the ‘Excel Formulas not Working Properly’ Issue and Solutions

Let’s check out the possible reasons that cause Excel formulas to work properly and solutions to resolve the issue.

Problem 1 – Switching Automatic to Manual Calculation Mode

Automatic and manual are the two modes of calculation in Microsoft Excel.

By default, Excel is set to automatic calculation mode. Everything is recalculated automatically when any changes are made in a worksheet in this mode. You may switch from automatic to manual mode to disable the recalculation of formulas, particularly when working with a large Excel file with too many formulas.

Excel will not calculate automatically when set to manual calculation mode. And this may make you think that the Excel formula is not working properly.

Solution – Change Calculation Mode from Manual to Automatic

To do so, perform these steps:

• Click on the column with problematic formulas.
• Go to the Formulas tab, click the Calculation Options drop-down, and select Automatic.

Problem 2 – Missing or Mismatched Parentheses

It’s easy to miss or incorrectly place parentheses or include extra parentheses in a complex formula. If a parenthesis is missing or mismatched and you click Enter after entering a formula, Excel displays a message window suggesting to fix the issue (refer to the screenshot below).

Clicking ‘Yes’ might help fix the issue. But Excel might not fix the parentheses properly, as it tends to add the missing parentheses at the end of a formula which won’t always be the case.

Solution – Check for Visual Cues When Typing or Editing a Formula with Parentheses

When typing a formula or editing one, Excel provides visual cues to determine if there’s an issue with the parentheses inserted in a formula. Checking for these visual cues can help you fix missing/mismatched parentheses.

• Excel helps identify parenthesis pairs by highlighting them in different colors. For instance, the pair of parenthesis outside is black.
• Excel does not make the opening parentheses bold. So, if you’ve inserted the last closing parentheses in a formula, you can determine if your parentheses are mismatched.
• Excel helps identify parentheses pairs by highlighting and formatting them with the same color once you cross over them.

Problem 3 – Formatting Cells in an Excel Formula

When adding a number in an Excel formula, don’t add any decimal separator or special characters like $ or €. You may use a comma to separate a function’s argument in an Excel formula or use a currency sign like $ or € as part of cell references. Formatting the numbers may prevent the formula from functioning correctly.

Solution – Use Format Cells Option for Formatting

Use Format Cells instead of using a comma or currency signs for formatting a number in the formula. For instance, rather than entering a value of $10,000 in your formula, insert 10000, and click the ‘Ctrl+1’ keys together to open the Format Cells dialog box.

Problem 4 – Formatting Numbers as Text

Numbers are displayed as left-aligned in a sheet in a worksheet, and text formatted numbers are right-aligned in cells. Excel considers numbers formatted as text to be text strings. Thus, it leaves those numbers out of calculations. As a result, a formula won’t work as intended. For example, in the following screenshot, you can see that the SUM formula works correctly for normal numbers. But, when the SUM formula is applied to numbers formatted as text, the formula doesn’t return the correct value.

Sometimes, you may also see an apostrophe in the cells or green triangles in the top-left corner of all the cells when numbers in those cells are formatted as Text.

Solution – Do Not Format Numbers as Text

To fix the issue, do the following:

• Select the cells with numbers stored as text, right-click on them, and click Format Cells.
• From the Format Cells window, click on Number and then press OK.

Problem 5 – Double Quotes to Enclose Numbers

Avoid enclosing numbers in a formula in double-quotes, as the numbers are interpreted as a string value.

Meaning if you enter a formula like =IF(A1>B1, “1”), Excel will consider the output one as a string and not a number. So, you won’t be able to use 1’s in calculations.

Solution – Don’t Enclose Numbers in Double Quotes

Remove any double quotes around a number in your formula unless you want that number to be treated as text. For example, you can write the formula mentioned above as “1” =IF(A1>B1, 1).

Problem 6 – Extra Space at Beginning of the Formula

When entering a formula, you may end up adding an extra space before the equal (=) sign. You may also add an apostrophe (‘) in the formula at times. As a result, the calculation won’t be performed and may return an error. This usually happens when you use a formula copied from the web.

Solution – Remove Extra Space from the Formula

The fix to this issue is pretty simple. You need to look for extra space before the equal sign and remove it. Also, ensure there is an additional apostrophe added in the formula.

Other Things to Consider to Fix the ‘Excel Formulas not Working Properly’ Issue

• If your Excel formula is not showing the result as intended, see this blog .
• When you refer to other worksheets with spaces or any non-alphabetical character in their names, enclose the names in ‘single quotation marks’. For example, an external 5reference to cell A2 in a sheet named Data enclose the name in single quotes: ‘Data’!A1.
• You may see the formula instead of the result if you have accidentally clicked the ‘Show Formulas’ option. So, click on the problematic cell, click on the Formula tab, and then click Show Formulas.
• If you’re getting an error “Excel found a problem with one or more formula references in this worksheet”, find solutions to fix the error here .

Conclusion

This blog discussed some problems you might make causing an Excel formula to stop working properly. Read about these common problems and solutions to fix them. If a problem doesn’t apply in your case, move to the next one. If you cannot retrieve formulas in your Excel sheet, using an Excel file repair tool like Stellar Repair for Excel can help you restore all the formulas. It does so by repairing the Excel file (XLS/XLSX) and recovering all the components, including formulas.

Repair Office 2016 Files (Word, Excel and PowerPoint)on Windows

If you frequently work with Microsoft Word (.docx), Excel (.xlsx), and PowerPoint (.pptx) files, then issues like file inaccessibility or corruption won’t be new to you.

Let’s discuss some common scenarios which may lead to corrupt MS Office 2016 files:

Scenarios behind Microsoft Office Files Corruption

Scenario 1 – Disruption during Data Migration

You decide to move Office files from your hard drive to other removable media. However, when you try to access the data within the files post-migration, you may find Word, Excel, and PowerPoint files showing gibberish characters. Due to a power surge, sudden system shutdown, and internal mechanical failure, the files may have turned corrupt.

Figure 1- Microsoft Word file showing garbage characters

Scenario 2 – Office Files and Registry Entries Become Infected

When you open or use the Microsoft Office application, it crashes as soon as it opens. You assume that an add-in was causing the problem and restart the Office application without add-ins loaded, but the application still crashes. This may happen because of a virus infecting the Office files and registry values, thus leading to corrupt or damaged Office files.

Scenario 3 – Inaccessible or Lost Data

Suppose all your Office files are stored on a USB device, and you unplugged the device while it was still open in Windows. Now, when you attempt to open a Word or an Excel file, all the data is gone. Unsafe removal of USB or any other external storage device may corrupt the data inside your Office files or turn the file inaccessible.

How Can You Deal with Microsoft Office Files Corruption?

Here are a few solutions that can help you fix or repair Office 2016 Files Corruption:

Solution 1 – Use Microsoft in-built Repair Utility

Microsoft recommends using its in-built repair utility, ‘Open and Repair’, to fix corrupt Office files. Follow these steps to understand how you can use the utility to repair the corrupt Word, Excel, and PowerPoint files:

• Launch the MS Office application whose file you want to repair:

1. To repair corrupt Word (.doc, .docx) files, launch MS Word
2. To repair corrupt Excel files (.xls, .xlsx) files, launch MS Excel
3. To repair corrupt PowerPoint (.ppt, .pptx) files, launch MS PowerPoint

• Click File, and then click the Open tab.
• Click Navigate to the location or folder where the Word, Excel, or PowerPoint file is stored.
• Select the corrupt file you want to repair by single-clicking on it, and then find the Open button and click on the drop-down menu next to it.

• From the drop-down menu, click the Open and Repair option and follow the subsequent instructions to repair Office 2016 files.

Solution 2 – Repair Office 2016 Installation

Try repairing the Office installation to fix the MS Office files. The steps to repair your Office installation may vary depending on the operating system you are using.

For Windows 7

• Open your PC’s control panel
• Click Programs

• Click Programs and Features, and then click Uninstall a program option

• Right-click on the Office application you want to repair, and then click Change

• Under Change your installation of Microsoft Office Professional Plus 2016, choose Repair and then click Continue.

For Windows 10

• Right-click the Start button, and type in Apps & Features (For Windows 10)

NOTE: This step will work for Windows 10/8/8.1/7 and Vista

• Click Programs from the window that opens, click on the MS Office product you want to repair, and then click on Modify

Note: Following the step will repair the entire Microsoft Office suite even if it contains only one application you want to repair such as an Excel or PowerPoint file. But, in case you have a standalone app installed, try to locate that application by name.

• Under Change your installation of Microsoft Office Professional Plus 2016, choose Repair, and then click Continue to initiate the repair process.

• Once the repair process completes, you’ll be prompted to restart your PC. Click Yes

Solution 3 – Use Stellar Toolkit for File Repair

Repair MS Office 2016 files by using Stellar Toolkit for File Repair . This software comprises four essential utilities that can help you repair corrupt MS Word, MS Excel, MS PowerPoint, and PDF files.

The toolkit helps repair corrupt Office 2016 and other version documents and files while maintaining the original file format, which is less likely achievable with inbuilt methods. Follow these steps to repair MS Office 2016 documents by using the Office file repair tool:

• Download and install Stellar Toolkit for File Repair.

• Launch the software.
• From the software’s main interface, select the MS Office file you want to repair.

• From the window that pops up, select the corrupted file to be repaired.

Note: If you don’t know the exact location of corrupt office files or if they are large in number, you can locate the files by using the Find/Search option included in the software.

• After selecting the file, click the Scan button to initiate the repairing process.
• Once the scanning process is complete, all the recoverable information is displayed in the software’s left-hand panel. Click on any item to preview it before recovery.
• To save the repaired data, click the Save button, and enter a destination of your choice.
• Click OK.

Conclusion

This post outlined possible scenarios and their causes that may lead to corruption in MS Office 2016 files. It also emphasized how the inbuilt methods such as Open and Repair, and Repair Office Installation help to resolve the corruption issues. But these are not competent enough to resolve all the errors. With Stellar Toolkit for File Repair, you can resolve all sorts of corruption issues and recover data of Office 2016 files – Excel, Word, PPT, and PDF – in their original state.

File Format and Extension of [filename] don’t Match in Excel File

Summary: The “File format and extension of [filename] don’t match. The file could be corrupted or unsafe” error message indicates that the Excel file you’re trying to open is unsupported, unsafe, or corrupted. Read this article to learn more about this error and how to fix this error. It also mentions an advanced Excel recovery tool to repair the corrupted Excel file and retrieve all its data in a few clicks.

You can encounter the “File format and extension of [filename] don’t match. The file could be corrupted or unsafe” error when the Excel application detects any issue with the file. This happens when you try to open an old version file format in a newer version or if the file is received from an unsafe destination. This can prevent you from opening the Excel file.

As indicated from the error message, this error occurs due to the following reasons:

• The file has incorrect file extension.
• The file is corrupted.
• The file you are trying to open is protected.

Now, let’s see how to resolve this Excel error.

Methods to Fix the “File format and extension of [filename] don’t match” Error

Try the following methods to troubleshoot the “File format and extension don’t match” error in Excel.

Method 1: Rename the Excel File

You can face the “File format and extension don’t match” issue if the file has incorrect extension. It can occur if the file extension has been altered or you’ve mistakenly saved the file with incorrect extension. To fix this, you can try renaming the Excel file with the correct file extension.  

Method 2: Check the Default Excel File Format

Different versions of Microsoft Excel use different default file formats. For example, .xls is the default file format of older versions (2003 and lower) of Excel, whereas .xlsx format is used by the newer versions (2007 and later). Opening the Excel file with an incompatible extension can cause the “File format and extension don’t match” issue. You can check the Excel version you are using and ensure it’s compatible with the Excel file you are trying to open.

Method 3: Change the Protected View Settings

You may receive the “File format and extension of excel don’t match” error if the Excel file is protected. You can check and try disabling the Protected View settings .  

Caution: Changing the Protected View settings can put your system at risk. If the Excel file is being downloaded from the internet, it may contain viruses that can infect your system. So be careful before disabling the Protected View settings.

Steps to Change Protected View Settings in Excel:

• In the Excel’s File menu, click on Options.
• Select Trust Center > Trust Center Settings.

• Under Trust Center, select Protected View and disable the below three options:
• Enable Protected View for files originating from the internet.
• Enable Protected View for files located in potentially unsafe locations.
• Enable Protected View for Outlook attachments.

• Click OK. Then, try to open the Excel file.

Method 4: Check and Provide the Excel File Permissions

Sometimes, you can get the error if you don’t have sufficient permissions to open the Excel file. This usually happens when you try to open the Excel file received from other sources. You can check and provide the desired permissions to fix the error. Here are the steps:

• Locate the affected Excel file, right-click on it, and select Properties.

• In the Properties window, click the Securities option and select Edit.

• In the Security window, under ‘Group or users name’, select the user names. Check the file permissions and make sure Full Control is enabled. If not, then click on the Add option.

• Click on the Advanced option in the Users, Computers, Service Accounts, or Groups window**.**

• Click the Find Now option. A list of all users and groups appears in the search field.

• Select “Everyone” from the list and then click OK.

• In the object names field, you will see ‘Everyone’. Click on OK.

• In the Permissions window, select “Everyone” and enable all options (Full Control, Modify, Read & Execute, Read, and Write) under Permissions for Everyone.

• Click Apply and then OK.

Method 4: Repair your Excel File

As the error message indicates, corruption is one of the causes of the “File format and extension of [filename] don’t match” error. If your file is corrupted, you can repair it using Microsoft’s built-in Open and Repair tool. Here are the steps to run the Open and Repair tool to repair corrupted Excel file:

• In Excel, click on File.
• Click Open and then click on Browse to select the corrupted Excel file.
• In the Open dialog box, click the Excel workbook (in which you are facing the error).
• Click the arrow next to the Open button and select Open and Repair.
• Then, click Repair to recover as much data as possible.
• The Excel prompts a message after the repair process is complete. Click Close.

The Open and Repair utility may fail to give the intended results. In such a case, you can repair the corrupted/damaged Excel file using a specialized Excel repair tool . Stellar Repair for Excel is one such tool that can repair severely corrupted Excel files. With the help of this tool, you can quickly recover all the objects from the Excel file. The tool has a simple user interface that even a non-technical can use to repair the Excel files. The tool can also repair multiple Excel files at once. You can check the tool’s functionality by downloading its demo version.

Closure

You can encounter the “File format and extension of [filename] don’t match” error due to different reasons. To resolve the issue, you can check the file extension, permissions, protected settings, etc. If you suspect the error has occurred due to corruption in the Excel file, you can try repairing the Excel file using the Open and Repair tool. If nothing works for you, then try Stellar Repair for Excel . It can repair highly damaged Excel files and recover all the data while preserving the file properties and cell formatting. The tool can help you fix all the common corruption-related errors quickly.

‘Unable to Save Excel Workbook’ Issue [Fix 2024]

Summary: You may unable to save your Excel Workbooks due to several reasons. Many users have reported this issue on the Tech Forums. This blog will discuss a few instances when users cannot save their Excel files. It lists the causes behind the issue and their possible solutions. It also mentions the Stellar Repair for Excel to fix the saving error if it is due to corruption in the Excel file.

It is easy to work with Microsoft Excel but sometimes, the application may create issues thereby hampering the smooth functioning of the workbook. One such issue is “unable to Save Excel Workbook”.

Let’s take a look at the issue of Unable to Save Excel Workbook

Instance 1:

In an organization, users connected to one of the servers (Windows 2008 R2) using Citrix – a Terminal Server configured with Windows 2008 R2 –and accessed their data through a File Server, also configured with Windows 2008R2. Since the connectivity to Shared Drive was established through a Terminal server, any conflict amongst the server configuration may create conflict in shared file.

This issue was discussed at length at one of the Tech Forums , where the users were unable to access their workbooks stored on the shared drive. The File menu did not work. As a result, the users were forced to save the workbook by creating quick access shortcuts or locally on the desktop. In many cases, the saving option was ruled out completely.

Instance 2:

A similar problem was reported, wherein the users received an error when saving an Excel workbook after inserting a chart in an existing workbook (previously saved) or copying values from an existing workbook. A system is configured with Windows 7 and Microsoft Office 10 configuration. The issue arises when the user is unable to save the changes after editing in a saved spreadsheet. The following message displays on the screen:

Figure: Unable to Save Excel WorkBook Issue

Further, if the user clicks ‘Continue’, the following error message is received:

“Excel encountered errors during save. However, Excel was able to minimally save your file to <**filename.xlsx**>”.

Note: This issue impacts build Version 1707 (Build 8326.2086) and later, and also only occurs with files that are stored locally, such as on the desktop. This problem does not occur if you manually enter values or insert a chart in a newly created workbook.

Plausible reasons for the ‘Unable to save Excel workbook’ Issue

1. The issue was detected in Microsoft Office Professional Plus 2010 32-bit, Service Pack 14.0.6029.1000.
2. Excel version on the user system may or may not match with Excel version on File server.
3. The issue of ‘Unable to Save Excel Workbook’ impacts only the Build Version 1707 (Build 8326.2086) and later.
4. In case of Issue 2, the problem surfaces when the user adds files, tables or charts in the locally saved excel files, such as on the desktop.

Methods to fix the ‘Unable to Save Excel Workbook’ Issue

There may be an issue with the Build version or the Registry Values settings may not be appropriate, which does not allow the Excel workbooks to save.

But, before starting to resolve the issue, verify the following:

1. The location where the file is to be saved may not have enough space to save the Excel file: Check the available space and save again. You may also use the option of ‘Save As’ to save the file at a new location.
2. Excel file may be a shared one where edits are not allowed by a specific user: There are restrictions attached to documents and other files shared over the network. Check for these restrictions.
3. Antivirus may interrupt in during file saving: Antivirus in the system may not allow saving of the files. Request the system administrator to uninstall the antivirus and reinstall after saving.
4. The file is not saved within 218 characters: If the file is not saved due to the naming issue, then check the character length and try again.
5. Differences in Windows versions of the local system and those on network drive may cause excel not saved issues. Check that all the systems have the same configuration and are updated to the recently available versions.
6. Excel spreadsheet is corrupt: If none of the above factors have not caused hindrance in saving the file, then there may be a probability of corruption in the Excel spreadsheet .

Once verified, look for a healthy and restorable backup. If backup is missing, resolve the issue of “Unable to open Excel File” with manual settings on local system or through a reliable Excel repair software.

Method 1: Modify Registry Entries

If multiple users are unable to access their workbooks stored on the shared drive and facing unable to save Excel file problem (see Instance 1 above), then follow the below steps:

1. Go to ‘Registry Entry’. To do this, type ‘regedit’ in the Start Search box, and press ENTER

Figure: Edit Registry

2. You are prompted for the administrator password or for a confirmation, type the password, or click Continue
3. Locate the following registry subkey, and right-click it: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CSC

Figure: CSC Location

4. Point the cursor to New, and click Key

Figure: Create new key

5. Type ‘File Parameters’ in the available box

Figure: File parameters

6. Right-click Parameters, point the cursor to New, and click DWORD (32-bit) Value

Figure: File parameter (DWORD – 32 bit) value

7. Type ‘FormatDatabase’, and press ‘ENTER’. Right-click ‘FormatDatabase’, and click ‘Modify’

Figure: Modify format database

8. In the Value data box, type ‘1’, and click ‘OK’

Figure: Value data

9. Exit ‘Registry Editor’
10. Restart the system and verify if the files can be saved now

Method 2: Try Google Uploads

If the user is unable to save the changes after editing in a locally saved spreadsheet (see Instance 2 above), then follow these steps:

1. Upload the unsaved Excel file to Google Docs. Ensure that the file gets converted to Google Sheets format.
2. Check if all the formulae are active and working.
3. Make changes to the Google Sheet and verify that all the changes are working fine.
4. Use the Google Sheets export feature to download the file in Excel format.

Method 3: Resolve manually with Open and Repair

If the Excel file is found to have corruption, try out the Excel Open and Repair utility:

1. Open a blank Excel File. Go to File and Click Open.
2. Go to Computers and click Browse.
3. Access the Location and Folder and click the arrow icon beside Open followed by Open and Repair.

Figure: Illustrates Steps to use ‘Open and Repair’ method

The Open and Repair utility is not competitive enough and may not fix corruption in severely corrupted files. Hence, if you are unable to save Excel workbook after applying the manual methods, then you can search for a useful software-based repair utility.

Method 4: Excel File Repair Software

Specifically meant to resolve Excel file corruption. Stellar Repair for Excel helps you to repair every single object including charts, tables, their formatting, shared formulae and rules and more.

1. Install and Open the software and select the corrupt Excel File. You can also click the Find option if the file location is not known.
2. Click Scan and allow the software to scan and repair the corrupt Excel file.
3. Once repaired, the software displays the fixed file components to verify its content.
4. Click Save to save the file data in a blank new file as ‘Recovered_abc.xls’, where abc.xls is the name of the original file.

See the working of the software which has been declared as a tool that provides 100% integrity and precision.

The Excel repair software takes care to save the repaired data in a new file to minimize the chances of further corruption.

Conclusion

‘Unable to save Excel file’ is a generic problem that may appear due to various reasons. In this blog post, we presented some of the actual instances reported by users on community forums.

Windows updates, the Build versions, the Service Packs of the local systems and those on the network drive must be either similar or in sync with each other. Any deviation may cause issues in accessing or saving the Microsoft files, as reported in Instance 1 is caused where user is unable to save Microsoft Excel file on the Network Drive. In case, the user is unable to save the file on network drive then the problem lies with the Registry value.

Another case is when the users receive an error while saving an Excel workbook after they insert a chart in an existing workbook or copying values from an existing workbook. This issue is known to affect build Version 1707 (Build 8326.2086) and later, and only occurs with locally stored files.

When a user is unable to save a specific Excel file, then the problem can be resolved using the manual methods or the software based utility. The mode of repair depends upon the level of corruption in Excel file.

Hence, it is suggested to analyze the nature of the problem and decide an appropriate resolution method.

How to Fix Excel has Encountered a Problem

While working on MS Excel, you may encounter various errors that can hamper your work and productivity. One of the errors that you may receive is ‘Microsoft Excel has encountered a problem and needs to close’.Due to this error, your Excel program may stop and asks you to recover the data from Excel file.

What are the Reasons for ‘MS Excel has Encountered a Problem’ Error?

Following are some primary causes that may result in the ‘Microsoft Excel has encountered a problem and needs to close’ error:

• Corrupt Excel File: If you try to open a corrupt or damaged Excel file, the file may not open and displays this error message.
• File not Saved Properly: If Excel files aren’t saved correctly, this error may occur when you open the file.
• Incompatible File Version: If the MS Excel application version does not support the Excel file version, the file may not open and throws the error.
• Issues with MS Office/MS Excel Installation: This error can sometimes be caused due to damaged MS Office/MS Excel installation.

How to Fix ‘MS Excel has Encountered a Problem’ Error?

You can resolve the error by using the following methods:

1. Try to Open Excel in Safe Mode

Open the Excel application in safe mode and then try to open the Excel file. This will help you find out if the problem is caused by some incompatible add-ins. The steps are as follows:

• Hold Windows + R keys together to launch the Run dialog box.
• Type Excel /safe in the search box and hit Enter.
• If your Excel application opens in safe mode, it means that the issue is caused due to incompatible or faulty add-ins. In such a case, you need to disable the add-ins:
• Go to the File menu and click the Options menu. Further, choose the Add-ins option.

• Now, choose the Go button at the bottom of the Excel Options window.
• A list of available add-ins appears.
• Now, uncheck the boxes against the add-ins.

2. Disable Macros Using the Trust Center Settings

Sometimes, the Macros prevent Excel from managing the files. You can disable the Macros to resolve the issue. Follow these steps:

• Launch your MS Excel application.
• Now, go to File > Options > Trust Center.
• Further, click the Trust Center Settings.

• Now, navigate to the Macro Settings option.

• Herein, select the ‘Disable all macros with notification’ radio button. Then, click OK.

3. Repair MS Office Application

Sometimes, problems with your MS Office application may cause the Excel has encountered a problem error. In such a case, you need to repair your MS Office application. Here are the steps to do so:

• Launch Control Panel > Uninstall a Program.
• Find your MS Office application and click the Change option.
• A new window will appear. Herein, select the Repair option.

• Now, follow the MS Office installation wizard to finish the repair process.

What to do if the above methods don’t work?

If you have tried the solutions mentioned above and are still not able to resolve the ‘Excel has encountered a problem and need to close’ error, it indicates that the Excel file is corrupt. You can use a professional Excel repair software, such as Stellar Repair for Excel , to repair the corrupt file. The software repairs the file and retrieves all the data, including the tables, charts, formulas, etc. from the damaged workbook. It is compatible with all the MS Excel versions.

To know how Stellar Repair for Excel works, see the following video:

To Wrap Up

The ‘Excel has encountered a problem and needs to close’ error may occur due to different reasons. You can fix this error by following the methods mentioned in this post. If the error has occurred due to corruption in the Excel file, you can use a third-party Excel repair tool, like Stellar Repair for Excel. The software can repair damaged or corrupt Excel file of any size and retrieve all the data.