How to Restore iPhone from Backup when iTunes Backup is Corrupt or not compatible

Summary: Are you receiving the error, ‘iTunes backup was corrupt or not compatible’ while trying to restore iPhone? iPhone recovery is not possible from a corrupt backup file. This post shares how you can resolve corrupt iTunes backup file issue and restore iPhone’s lost data.

‘I dropped my iPhone and broke it. I got it repaired and formatted to factory settings to fix the various issues caused due to the fall. Since I had a backup in iTunes, so was not worried about my data. But had least idea that my iTunes backup file was corrupted! As I tried to restore iPhone from iTunes, a message appeared –: ‘iTunes backup was corrupt or Not compatible.’ Now I don’t know how to restore my iPhone. Please help.’ –  Simon, UK

It’s not new when users get bowled over by iTunes when trying to restore their iPhone. iTunes sometimes shows a message that it could not restore iPhone because the backup was corrupt or not compatible with the iPhone that was being restored.

It may be because iTunes does incremental backup by updating the previous backup. It’s possible that some old backup data was corrupt, which results in the error message.

Whatsoever, it’s a fact that there’s no recovery possible from a corrupt backup file.

So how to fix such corrupt iPhone backup in iTunes and restore iPhone in such cases?

Here we share the best ways to fix corrupt iTunes backup file and efficient methods to restore iPhone’s lost data.

You can apply these methods on all iPhone models including series of iPhone 15, 14, 13, 12, 11, XS, XS Max, XR, X, 8 Plus, 8, 7 Plus, 7, 6S Plus, 6S, 6 Plus, 6, 5S, 5c, 5, 4S and 4 with latest iOS 16.x.

What you can do to fix ‘iTunes backup was corrupt or Not compatible’

Since you can’t repair or recover from a corrupt or incompatible iTunes backup file, it is best to delete such corrupt files and next try to create a new backup in iTunes.

How to delete your corrupt iPhone backup file in iTunes

1. Launch iTunes on your PC or Mac
2. Windows users click Edit > Preferences (on Windows PC). Mac users click iTunes Menu > Preferences
3. Select Find your iPhone backups
4. Select the corrupt or incompatible backup. Click Delete Backup
5. Close the iTunes Preferences window

How to delete the old iTunes backup files manually

If you don’t see the old backup in iTunes, then delete the backup manually.

1. In iTunes, under Summary click on Serial Number. You will see the iPhone’s UDID. Note it down.
2. Navigate to the iTunes backups folder on your computer.

On Mac follow: Finder > Option> Go menu> Library> Application Support >MobileSync> Backup

On Windows 11/10/8 follow: In Search box type %appdata%\Apple Computer\MobileSync\Backup. Press Enter key

If you installed iTunes from the Microsoft Store, follow: In Search box type %userprofile%\Apple\MobileSync\Backup. Press Enter key.

3. You will see the backup folders named by your device UDID
4. Select the folders with your device UDID and delete them
5. Next go to iTunes and take the backup again

How to backup iPhone in iTunes again

1. Connect your iPhone to computer via lightning cable
2. Launch iTunes
3. Click on Back Up Now The backup process begins.

| Did you get a message — iTunes can’t back up your iPhone because an error occurred? Here’s what you should do…
• Update your iOS to the latest version
• Update your iTunes to the latest version
• Disable antivirus software on your computer
• Now create backup in iTunes

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How to restore iPhone when iTunes backup file is corrupt

Method 1: Restore iPhone from iCloud backup

Method 2: Recover from iCloud backup without erasing existing data

Method 3: Restore lost data directly from iPhone/ iPad

Method 1: Recover from iCloud backup

Instead of iTunes, you can restore iPhone by using the alternative backup solution, iCloud.

Steps to restore iPhone with iCloud

• Click to follow Settings > General > Reset> Erase all Contents and Settings

• A dialog box pops up, choose Erase Now
• Follow the instructions until you get on to the Apps & Data screen
• Tap Restore from iCloud Backup

• Sign in to your iCloud account
• Choose the recent backup and click Restore

Method 2: Recover specific files from iCloud without losing existing iPhone data

In case you want to restore specific data from backup, instead of complete backup, use an iPhone recovery software.

Steps to restore specific files from iCloud:

• Download and launch Stellar Data Recovery for iPhone on your computer.

• Select Recover from iCloud Backup on main screen of software.

• Select what you want to recover. Click Next
• Enter the Apple ID and password
• Select the relevant iCloud backup and click Scan

• Select the data in the iCloud backup files list on left and preview

• Click Save
• In the dialog box select computer or iPhone to save the recovered data. To save directly onto your iPhone, connect your iPhone to the computer.

Method 3: Recover data from iPhone

If iTunes could not restore iPhone or iPad because the backup was corrupt and neither iCloud is able to restore backup, recover data from the device directly. You can easily restore lost photos, videos, messages, calendar, voice memos, Safari bookmarks, etc., with this method. It works in cases of broken/ water-damaged iPhone, factory reset, iOS crash etc.

Steps to recover lost data from iPhone/ iPad

• Connect your iPhone to computer
• Launch Stellar Data Recovery for iPhone
• On the home screen select Recover from iPhone

• Select the data you want to restore
• Click Next

• Preview the data and click Save. You can save the recovered data on computer or iPhone

Conclusion

You cannot repair or recover data from corrupt iTunes backup file that gives — ‘iTunes backup was corrupt or Not compatible’ message.

However, the situation can be tackled by deleting the corrupt backup file and creating a fresh new backup in iTunes.

To restore iPhone, you may use either the new iTunes backup or bypass iTunes by using alternative recovery methods. Other than iTunes, iCloud or Stellar Data Recovery for iPhone are the effective ways to restore lost data on your iPhone. Among these too, if you wish to restore specific data like photos, videos, voice memos, or contacts etc., Stellar Data Recovery for iPhone would be the best solution.

The 5 Best Methods to Track a Lost or Stolen iPhone

Summary: Lost your iPhone? Don’t worry, here we tell you how to track lost or stolen iPhone using various techniques. Also, learn how to erase your iPhone data permanently to prevent it from reaching in wrong hands or misuse, using Stellar Data Recovery for iPhone.

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Q. I cannot live without my iPhone. It was stolen yesterday and can’t recall where I lost it. It has been switched off. Can I track the location of my iPhone? Is there any way to track lost iPhones?

A. Don’t panic. Log in to ‘Find My iPhone’ via iCloud.com and set it to ‘Lost Mode’. To know what else you can do now to track the iPhone location, read this post.

Losing an iPhone (and for that matter any smartphone) is tormenting. Besides the upfront costs, there’s an incredible amount of personal data at stake. Today, smartphones not only store personal photos, videos, and music libraries but might also contain an incredible amount of sensitive information in the form of browsing history, social data, app traces, etc. So the apprehension of exploitation and misuse of the data stored in a stolen or lost iPhone is but real.

So, as soon as you discover that your iPhone has been stolen or lost, first, try to track the location of your missing device and lock it.

How to track a lost or stolen iPhone?

Try out the following methods

1. Use Find My iPhone
2. Track through Apple’s Family Sharing
3. Use Google Timeline
4. Try Google Photos
5. Use location-tracking apps

Method 1: Use Find My iPhone

If Find My iPhone is enabled on your stolen iPhone, you can do the following:

• Locate your mobile phone
• Protect your iPhone data by choosing Lost Mode or erasing the data remotely

How to use Find My iPhone when the phone is missing

• Sign in to icloud.com on your computer.
• Click on the Find My iPhone link at the bottom.
• On the Find My iPhone’s map interface, select your lost iPhone via the All Devices drop-down menu. The app starts tracking your iPhone location on the map.

As you see the location of your device you can choose to do the following

• Play sound (if your iPhone is nearby, you can trace it with sound)
• Activate ‘Lost Mode’ (this locks your device and still tracks it)

What does Lost Mode do to your device?

• Remotely locks your device
• Displays a message with your phone number on the missing iPhone’s Lock Screen
• Keeps track of your device location.
• Erase iPhone remotely (with this action you won’t be able to track your iPhone but data is prevented from slipping into the wrong hands)

How to erase iPhone data remotely?

Choosing to erase the iPhone remotely deletes the complete data from it.

Note: Always remember to copy important photos, videos, music, and other data on iCloud backup before remotely erasing the iPhone.

Use a trusted and safe data recovery solution such as Stellar Data Recovery for iPhone to restore lost files from iCloud. The software allows the recovery of specific data rather than recovering the entire data.

Method 2: Track iPhone through Family Sharing

If you have set up Family Sharing, use it to track your iPhone. Family Sharing helps the members to know each one’s device location. Ask another member in the Family Sharing group to trace your iPhone via the Find My iPhone app. The member can also sign into iCloud.com to locate the missing iPhone.

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Is your missing iPhone switched off or offline?

If the missing iPhone is switched off or showing offline in Family Sharing, you can still activate Lost Mode or remotely erase its data via Find My iPhone.
Note: The iPhone’s last known location remains only for one day. In case your device is offline for over 24 hours, you cannot trace its last location.

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What to do when ‘Find My iPhone’ is NOT enabled or the missing iPhone is offline for more than one day?

• Change your Apple ID passwords to prevent anyone from accessing your data.
• Change your social media and other Internet account passwords like Gmail, Twitter, Facebook, Instagram, etc.
• Report the device as missing to the authorities.
• Report your network carrier to disable the services like calls, messages, or data use.

Method 3: Use Google Timeline to find lost iPhone

If you have turned on Location Services and Location History on your iPhone, Google’s Timeline will record all the locations of your device.

When an iPhone goes missing, access the location information on a map and find the last location. Remember, Google Timeline records the location only when the iPhone is switched on with an internet connection.

How to see the last location of a lost iPhone in Google Timeline

• Visit <com/maps/timeline> on your computer.
• Sign in to your Google account.
• Click Today or select Date.
• Scroll down to see the last reported location of your iPhone.

Along with the location, note the time when your phone was last connected to Google. Taking clues from the location and time information, you can find your lost iPhone. If needed, take the help of cops.

Method 4: Take location clue from Google Photos

If anyone has captured a photo from your lost iPhone and you have the Google Photos location-sharing option enabled, then luck is on your side.

Visit <photos.google.com/>. Check, if any new photos were uploaded and view their upload location.

Method 5: Location tracking apps

If you have installed any location-tracking app such as GPS Location Tracker, CocoSpy Cell Phone Tracker, or iTrack on your missing device, use it to track the lost or stolen iPhone. These apps share the real-time location of your device on your computer or other connected devices.

Conclusion

Apple’s Find My iPhone feature is the best way to track the location of a stolen or missing device. If Find My iPhone is not enabled you can try Google Timeline or Google Photos. Other than these methods, third-party apps can also help track a lost iPhone, but only if you have installed them before the phone was lost.

Nevertheless, ensure that you copy the iCloud backup of the stolen iPhone before taking any of the above steps.

A smarter way is to filter out the data that you want to keep, with the help of Stellar Data Recovery for iPhone.

Is this post helpful? Share your experience in the comments below, how you managed to track and get back your stolen iPhone.

iPhone Data Recovery – An Infographic to Conquer iPhone Data Loss

DID YOU KNOW?

• More than 70% of people choose to upgrade to iOS 16 within a few days of release
• Analysis shows that about 20,000+ users experience data loss due to update failures and other related problems

TOP 5 CAUSES OF DATA LOSS

• iOS Update
• Accidental Deletion of Data
• Jailbreak failure
• iOS Restore
• Hardware or System Malfunction

WHAT ABOUT RECOVERING iOS DATA AFTER DATA LOSS?

iPhone Data Recovery  software helps you in such situations. Data exists in the internal memory of your iPhone even after deletion until it is overwritten by new data. Its advanced algorithm and internal underlying technology helps recover all deleted data from your iOS device, be it your iPhone or your iPad.

 WHAT YOU CAN RECOVER?

1. Recovers Deleted Photos from your iPhone – In just 3 steps you can recover your memorable photos from Camera Roll, Voice Memo, Photo Stream, etc.
2. Recovers deleted text messages from your iPhone – It not only recovers your text messages but also recovers your WhatsApp messages along with its attachments
3. Recovers deleted contacts from your iPhone – It retrieves your lost or deleted contacts from your iPhone, iTunes, or iCloud backup files
4. Recovers Safari Bookmarks – It easily recovers bookmarks from the Safari browser which you may have deleted accidentally
5. Recovers deleted data from iCloud backup files – It also recovers and restores data from your damaged iPhone through iCloud backup files
6. Recovers deleted data from encrypted iTunes backup files – In case any of your backup files gets accidentally deleted, the software enables you to access the data by removing encryption.

How To Recover Data From Lost or Stolen iPhone In Easy Steps

Summary: Lost your iPhone and now worried about your precious data on it? This post shares how efficiently Stellar Data Recovery for iPhone can recover lost data from a lost or stolen iPhone using iCloud Backup.

When we lose our phone, then the only thing we worry about is the valuable data stored on it. To recover all our critical data (contacts, messages, photos, videos, voice memo, etc.) all we need to do is restore them either from iTunes or iCloud backup. What if due to some unknown reasons, we are unable to access the backup? Well, in such cases we can still recover our files from the backup via Stellar Data Recovery for iPhone software.

Apple is known for its flagship features and, one of them being able to automatically backup the iPhone data. ICloud and iTunes automatically back up iPhone data and updates it whenever you sync it to your Mac. The advantage of these backup systems is that you can recover your data when your iOS device is lost or stolen.

Speaking of which, a friend of mine lost his iPhone and was looking for ways to restore his critical data. As he had saved the information by backing it up, all he had to do was transfer the information to the new iOS device. However, as luck would have it, he was unable to access the backup files either.

To get rid of the deadlock, he decided to look for a third-party application which can recover iPhone data, and after some analysis, he opted for iPhone Data Recovery Software  by Stellar.

Stellar Data Recovery for iPhone (Ultimate Solution to Recover iPhone Data)

If your backup is accessible, you can recover data from the backup files. If you cannot access the backup files, then you need a third-party iPhone Data Recovery Software to recover data from your lost or stolen iPhone.

Stellar Data Recovery for iPhone provides you with 2 options to recover iPhone data i.e. either from iTunes backup files or iCloud backup files. It is easy to use and deploys a robust scanning algorithm so as to recover as much data as possible.

Irrespective of how you lost your iPhone data, you can get back your data in two Recovery modes namely:

1. from iTunes Backup
2. from iCloud Backup

Let’s look at each —

Recovery Mode 1: iTunes Backup Files

You can recover iPhone data if you have synchronised your iPhone with iTunes earlier. To recover data from iTunes Backup files, follow these steps:

i. Run Stellar Data Recovery for iPhone and select “Recover from iTunes Backup” tab

Figure 1 illustrates the main screen of the software

ii. The software displays the list of all iTunes backup files. Select the required backup file to recover

Figure 2 illustrates the entire list of the backup files

iii. From the Tree view, select the supported file categories which will list all the items under that category head.

iv. Preview the selected backup files and save the files

Figure 3 represents the preview of the files

**Note: You can preview the existing and deleted files. Moreover, type the keyword or filename in the search box to search for a particular file.

v. Click the Save button to recover the file.

Recovery Mode 2: iCloud Backup files

You can restore your iPhone data from iCloud Backup files as well. Follow the steps given below:

i. Install and Run Stellar Data Recovery for iPhone and select “Recover from iCloud Backup” tab.

Figure 5 represents the home screen of the software

ii. Next, enter the Apple ID and Password and sign in to iCloud.

Figure 6 illustrates the credential page

iii. After entering the necessary credentials, the software displays the list of all the backup files. Select the required files and press the Scan button

Figure 7 Represents the list of all files

iv. Preview the selected files and press the Save button which you can save to the desired location.

Figure 8 illustrates the preview of the files

The Process is over!!

What does Stellar Data Recovery for iPhone offers?

• Supports latest iOS 17, 16 15, 14, 13, 12 and below
• Recovers data from iTunes/iCloud Backup files
• Supports multiple device connections
• Data recovery from encrypted iTunes Backup files
• Provides option to import files to iPhones

Concluding Note

Simplicity is one of the several major aspects that are frequently sought by users. On that note, the interface of Stellar Data Recovery for iPhone software is quite simple and intuitive, and users can quickly and accurately recover iPhone data. With that said, do make it necessary to regularly backup your iPhone data.