How to Restore iPhone from Backup when iTunes Backup is Corrupt or not compatible

Summary: Are you receiving the error, ‘iTunes backup was corrupt or not compatible’ while trying to restore iPhone? iPhone recovery is not possible from a corrupt backup file. This post shares how you can resolve corrupt iTunes backup file issue and restore iPhone’s lost data.

‘I dropped my iPhone and broke it. I got it repaired and formatted to factory settings to fix the various issues caused due to the fall. Since I had a backup in iTunes, so was not worried about my data. But had least idea that my iTunes backup file was corrupted! As I tried to restore iPhone from iTunes, a message appeared –: ‘iTunes backup was corrupt or Not compatible.’ Now I don’t know how to restore my iPhone. Please help.’ –  Simon, UK

It’s not new when users get bowled over by iTunes when trying to restore their iPhone. iTunes sometimes shows a message that it could not restore iPhone because the backup was corrupt or not compatible with the iPhone that was being restored.

It may be because iTunes does incremental backup by updating the previous backup. It’s possible that some old backup data was corrupt, which results in the error message.

Whatsoever, it’s a fact that there’s no recovery possible from a corrupt backup file.

So how to fix such corrupt iPhone backup in iTunes and restore iPhone in such cases?

Here we share the best ways to fix corrupt iTunes backup file and efficient methods to restore iPhone’s lost data.

You can apply these methods on all iPhone models including series of iPhone 15, 14, 13, 12, 11, XS, XS Max, XR, X, 8 Plus, 8, 7 Plus, 7, 6S Plus, 6S, 6 Plus, 6, 5S, 5c, 5, 4S and 4 with latest iOS 16.x.

What you can do to fix ‘iTunes backup was corrupt or Not compatible’

Since you can’t repair or recover from a corrupt or incompatible iTunes backup file, it is best to delete such corrupt files and next try to create a new backup in iTunes.

How to delete your corrupt iPhone backup file in iTunes

1. Launch iTunes on your PC or Mac
2. Windows users click Edit > Preferences (on Windows PC). Mac users click iTunes Menu > Preferences
3. Select Find your iPhone backups
4. Select the corrupt or incompatible backup. Click Delete Backup
5. Close the iTunes Preferences window

How to delete the old iTunes backup files manually

If you don’t see the old backup in iTunes, then delete the backup manually.

1. In iTunes, under Summary click on Serial Number. You will see the iPhone’s UDID. Note it down.
2. Navigate to the iTunes backups folder on your computer.

On Mac follow: Finder > Option> Go menu> Library> Application Support >MobileSync> Backup

On Windows 11/10/8 follow: In Search box type %appdata%\Apple Computer\MobileSync\Backup. Press Enter key

If you installed iTunes from the Microsoft Store, follow: In Search box type %userprofile%\Apple\MobileSync\Backup. Press Enter key.

3. You will see the backup folders named by your device UDID
4. Select the folders with your device UDID and delete them
5. Next go to iTunes and take the backup again

How to backup iPhone in iTunes again

1. Connect your iPhone to computer via lightning cable
2. Launch iTunes
3. Click on Back Up Now The backup process begins.

| Did you get a message — iTunes can’t back up your iPhone because an error occurred? Here’s what you should do…
• Update your iOS to the latest version
• Update your iTunes to the latest version
• Disable antivirus software on your computer
• Now create backup in iTunes

|
| — |

How to restore iPhone when iTunes backup file is corrupt

Method 1: Restore iPhone from iCloud backup

Method 2: Recover from iCloud backup without erasing existing data

Method 3: Restore lost data directly from iPhone/ iPad

Method 1: Recover from iCloud backup

Instead of iTunes, you can restore iPhone by using the alternative backup solution, iCloud.

Steps to restore iPhone with iCloud

• Click to follow Settings > General > Reset> Erase all Contents and Settings

• A dialog box pops up, choose Erase Now
• Follow the instructions until you get on to the Apps & Data screen
• Tap Restore from iCloud Backup

• Sign in to your iCloud account
• Choose the recent backup and click Restore

Method 2: Recover specific files from iCloud without losing existing iPhone data

In case you want to restore specific data from backup, instead of complete backup, use an iPhone recovery software.

Steps to restore specific files from iCloud:

• Download and launch Stellar Data Recovery for iPhone on your computer.

• Select Recover from iCloud Backup on main screen of software.

• Select what you want to recover. Click Next
• Enter the Apple ID and password
• Select the relevant iCloud backup and click Scan

• Select the data in the iCloud backup files list on left and preview

• Click Save
• In the dialog box select computer or iPhone to save the recovered data. To save directly onto your iPhone, connect your iPhone to the computer.

Method 3: Recover data from iPhone

If iTunes could not restore iPhone or iPad because the backup was corrupt and neither iCloud is able to restore backup, recover data from the device directly. You can easily restore lost photos, videos, messages, calendar, voice memos, Safari bookmarks, etc., with this method. It works in cases of broken/ water-damaged iPhone, factory reset, iOS crash etc.

Steps to recover lost data from iPhone/ iPad

• Connect your iPhone to computer
• Launch Stellar Data Recovery for iPhone
• On the home screen select Recover from iPhone

• Select the data you want to restore
• Click Next

• Preview the data and click Save. You can save the recovered data on computer or iPhone

Conclusion

You cannot repair or recover data from corrupt iTunes backup file that gives — ‘iTunes backup was corrupt or Not compatible’ message.

However, the situation can be tackled by deleting the corrupt backup file and creating a fresh new backup in iTunes.

To restore iPhone, you may use either the new iTunes backup or bypass iTunes by using alternative recovery methods. Other than iTunes, iCloud or Stellar Data Recovery for iPhone are the effective ways to restore lost data on your iPhone. Among these too, if you wish to restore specific data like photos, videos, voice memos, or contacts etc., Stellar Data Recovery for iPhone would be the best solution.

How to Reset iPhone Without Apple Password?

Summary: If you want to erase your iPhone data and reset the device to factory settings, you need to enter your Apple ID password. What if you forgot your registered Apple ID password? This blog explains a step-by-step method of how to reset an iPhone without a password. It also shares a professional erasure tool – Stellar Eraser for iPhone to factory reset your device without entering your Apple credentials.

If you have forgotten your Apple ID password and you wish to reset your iPhone, then it’s going to be a difficult task. However, there are various ways you can use to factory reset your iPhone without an Apple password.

In this blog post, we will explain how to reset your iPhone without password using iTunes or Finder or by using the iPhone Eraser tool .

How to Factory Reset iPhone without a password?

Let’s explore the methods to reset your iPhone without an Apple ID password.

How to Reset iPhone without a password via iTunes or Finder?

To reset your iPhone without using an Apple ID password, you can use iTunes or Finder app. You have to use your computer to access the recovery mode of your iPhone and reset the device to get it without using the password. This method will erase all your iPhone data, so ensure to take a backup of your device before proceeding.

Steps – How to Factory Reset iPhone without Password via iTunes or Finder

• Turn off your iPhone. This process will depend on the kind of iPhone you have.

iPhone Model	How to Turn iPhone off?
All models of iPhone 15, 14, iPhone 13, iPhone 12, iPhone 11, iPhone X, iPhone 8, and iPhone SE (2nd generation).	Press and hold the Lock and Volume down buttons of the iPhone until the power slider appears, then swipe it.
All models of iPhone 7, iPhone 6, and iPhone SE (1st generation),	Press and hold the Lock button of the iPhone until the power slider appears and then swipe to turn it off.

• Connect your iPhone to your computer via a USB cable and ensure iTunes or Finder is running on the system.
• If prompted, enter the device passcode or click Trust in the “Trust This Computer” dialog box.
• Then put your iPhone into recovery mode. To do this:

iPhone Model	How to put iPhone into recovery mode?
All models of iPhone 15, 14, iPhone 13, iPhone 12, iPhone 11, iPhone X, iPhone 8, and iPhone SE (2nd and 3rd generation).	Press and hold the side button until the ‘Connect to computer’ screen appears on your iPhone
iPhone 7 and iPhone 7 Plus	Press and hold the Power and Volume Down buttons. Then release the Power button and continue pressing the Volume down button until iPhone has been detected appears.
All models iPhone 6, iPhone 5, iPhone 4, iPhone SE (1st generation)	Hold the Home button until a pop-up appears informing the iPhone has been detected in recovery mode.

• Click on your iPhone when it appears in iTunes and then click Summary.
• Now, select the “Restore iPhone” option on the right pane.

• Click Restore to confirm and then follow the prompts to complete the restore process. This will erase all your iPhone data and install the latest iOS version.

• Once the restore process is complete, set up your iPhone as new or restore it from a backup.

Note– This method of reset will only work when Find My iPhone is disabled.

How to Factory Reset your iPhone without a Password via Stellar iPhone Eraser Tool?

Using the iPhone Eraser software like Stellar Eraser for iPhone is the best tool for resetting the iPhone without knowing the Apple ID login credentials. This tool can permanently erase All Content and Settings including photos, videos, audio, chats, call history, iMessage, texts, contacts, Safari browsing history, and other data on your iPhone.

Stellar Data Eraser Software is supported by all versions of iOS from the latest 16, 15, 14, 12, and below. It even erases content from all variants of iPhone, iPad, and iPod Touch. This tool erases the data permanently from your iOS devices making it unrecoverable by any data recovery software.

Steps – How to reset iPhone without password using Stellar Eraser for iPhone

• Download and install Stellar Eraser for iPhone on your Mac or Windows system.
• Launch the software and select Erase Data option from the home screen.

• On the Erase iPhone Data screen, click Next.

• Next, connect the iPhone that you want to reset to the computer when prompted. Click Erase.

• Click Yes in the Erase Process dialog box.

• Once the iPhone is completely wiped, click Yes in the Data Erase Complete dialog box.

Conclusion

If you forgot your Apple password and want to reset your iPhone, you can use any of the two methods mentioned above in the blog. You can reset your iPhone with iTunes/ Finder or by using a professional tool, such as Stellar Eraser for iPhone. However, make sure to backup up your iPhone data before proceeding to reset your device.

FAQ

1. How to remotely erase iPhone and iPad data?

If your iPhone is lost or stolen, then you can protect your iPhone data from misuse by remotely erasing its data. For more information, read this blog .

2. How to restore or set up your iPhone from iCloud backup after a factory reset?

If you want to restore your iPhone after a factory reset, you can use iCloud backup to set up your device. For more help, read this guide .

3. How to factory reset iPhone without a computer?

You can reset your iPhone without any computer by using the settings app of your device. To do so:

• Go to the Settings app > General > Reset > Erase all Content and Settings.

How to Restore iPhone without Backup

Summary: Have you lost your iPhone data after an iOS upgrade or accidental deletion, etc.? Learn how iPhone data recovery software helps restore your iPhone without backup.

Digital devices are at a constant risk of inadvertent data loss, this data might be critical and iPhones are no exception. As a result, understanding different approaches you can take to bounce back from iPhone data loss is crucial when there’s no recent backup.

Data loss in iPhone occurs when you accidentally delete some important data, or your device is lost or stolen or physically damaged resulting in an inability to access or use your data. The best way to prevent it is to take routine backups of your iPhone data using iCloud or iTunes.

However, many users fail to maintain regular iPhone backups and lose crucial data when dealing with a fatal error. In such cases, you can utilize the multiple practices mentioned in this guideline to restore all your iPhone data without backup and save the day.

What Causes Data Loss on iPhones?

In the world of smartphones, there are many ways to lose data. Sometimes, it happens by accident; other times, it emerges as a result of malicious activity. Some of the most common causes of data loss on iPhones include:

• Human Error: Sometimes, data loss occurs when someone accidentally deletes important data. Either they were not paying attention or were distracted by something else that lead accidental data loss.
• Malware Activity: Malware is a program designed to harm your phone or information. Although iOS is relatively immune to cyber-attacks, it’s still advised to stay away from suspicious websites and emails to keep your iPhone and its data safe.
• Software Corruption: Software corruption occurs when a program, including an OS, fails to run properly due to internal errors like virus or malware attack, failed software updates, etc.

Although there are many other causes for data loss in iPhones, the top three mentioned above are the most common.

Can iPhone Data be Restored without Backup?

It may be possible to restore iPhone data without backup, but its success depends on certain factors. Deleting the iPhone data or factory resetting the iPhone doesn’t mean that your data is completely removed from the device. That data is still there on your device but has been moved to an unallocated folder.

To restore this deleted or lost iPhone data, immediately stop using your device to avoid overwriting. Then there is a possibility that you may be able to retrieve your iPhone data.

How Can I Restore iPhone without Backup?

The only way to restore lost data on your iPhone without a backup is by utilizing third-party recovery software. Stellar Data Recovery for iPhone is an award-winning recovery software that can restore deleted or lost files from your iPhone/iPad/iPod touch. It offers many amazing features to help you get back your photos, videos, audio files, documents, and other essential data in no time.

This software is powerful and easy-to-use when retrieving lost data, and you can operate it even if you have no technical background. Follow the steps below to discover how to utilize Stellar Data Recovery for iPhone and restore your lost data.

• Connect your iOS-operated device to a computer
• Download and install Stellar Data Recovery for iPhone on your computer.
• Click on the Start menu, type Stellar Data Recovery for iPhone, and press Enter.
• As the software launches, enter the Activation Key you received with your purchase.
• Then select the type of data you wish to recover and click Next.

• Wait for the scanning process to finish.

• Browse the recovered files and press Recover to save them on a storage device.

• After following the instructions, the lost files are accessible on the storage device you selected.

How Do I Prevent Data Loss on iPhones?

An iPhone backup is the best way to prevent data loss; it’s a copy of your data on a storage media or any Cloud server other than your iPhone.

There are several ways to create a backup of your iPhone; the safest choices are iTunes and iCloud. Follow the instructions below to create a backup immediately.

Back up iPhone using iTunes

Follow these steps to utilize iTunes:

• Download and install iTunes on your computer.
• Connect your device to the computer.
• Once you’re in the Device Summary page, click on Back Up Now.
• Wait for the process to finish.

Back up iPhone using iCloud

Follow these steps to utilize iCloud:

• Unlock your phone and open Settings.
• Tap on your name at the top of the screen.
• Select iCloud on the following page.
• Turn on iCloud Backup.
• Tap Back Up Now.
• Wait for the process to finish.

You can use this iCloud backup to restore iPhone data when needed. To know more, read: How to Restore iPhone from iCloud backup .

Bottom Line

Data loss in iPhone can occur due to various reasons including accidental deletion, software malfunction, etc.

The best way to prevent such scenarios is by taking regular backups of your iPhone. So, in an emergency, you can restore all your data from the backups you created earlier.

If you need help keeping healthy backups or utilizing recovery software to restore your information, seek a professional assistant to provide more instructions.

FAQ

1. Is Stellar Data Recovery for iPhone free?

You can download a free demo of Stellar Data Recovery for iPhone and test all the features. However, you must activate the product if you wish to recover files.

2. What version of iOS does Stellar Data Recovery for iPhone support?

The software supports the latest iOS and all the previous versions.

3. Does Stellar Data Recovery for iPhone require iTunes to be installed?

Stellar Data Recovery for iPhone utilizes iTunes system drivers to identify your devices.

4. How to recover deleted photos, videos & music files from your iPhone?

Users may lose their photos/videos/ music files due to accidental file deletion, system resets, failed updates, etc. However, by using Stellar Data Recovery for iPhone, you can recover lost media from Camera Roll, Photo Stream, WhatsApp, Kik, Viber, Tango, and other apps.

5. How to recover deleted voice memos from your iPhone?

You can restore deleted voice memos from the Recently Deleted folder, iCloud or iTunes backup, and iPhone data recovery software.

6. How to recover deleted contacts from your iPhone?

Losing contacts is frustrating, leaving users in agony to re-enter the lost information manually. However, Stellar Data Recovery for iPhone offers professional scans to retrieve lost or missing contacts and save them in CF, CSV, or HTML formats.

7. How to Retrieve Call History on iPhone?

Call logs may become inaccessible because of an app crash, iOS update, hardware damage, etc. Use backup or Stellar Data Recovery for iPhone to restore the lost or deleted iPhone call history .

8. How to retrieve deleted text messages on your iPhone?

Messages may contain valuable information, and losing them can cause immense stress. Use the best iPhone data recovery tool like Stellar Data Recovery for iPhone to recover lost text messages and iMessages from your iPhone or iPad.

9. How to recover deleted notes from your iPhone?

If you lose access to your notes for some reason, you can use Stellar Data Recovery for iPhone to run deep scans and retrieve deleted Notes and attachments .

10. How to restore iPhone from iTunes backup?

Although you can restore an iTunes backup from your computer, Stellar Data Recovery for iPhone also lets you retrieve only the preferred files from your iTunes files.

How to Recover Lost Data from iPhone After iOS Update?

Summary: If your iPhone data, such as photos, videos, contacts, messages, notes, etc., have disappeared after an iOS update, read this post. It guides you on how to recover data lost after an iPhone update to iOS 16/ 15/ 14/ 13. Also, download the best iPhone data recovery software — Stellar Data Recovery for iPhone — that can recover any data lost due to an iOS update or iOS crash.

‘When I upgraded my iPhone from iOS 15.6 to iOS 16.4, I lost my data (photos, videos, and apps) How can I restore data in my iPhone? Please help.’

As an iPhone user, you eagerly wait for iOS updates that fix various bugs and bring in new features and enhancements. But the charm of making your iPhone smarter and more secure vanishes when suddenly after the update, your contacts, messages, photos or videos, etc., disappear from your iPhone.

There have been several complaints about data loss from iPhone after upgrading to iOS 16, 15, 14, or 13. It is strange as Apple is known to enhance its iPhone data security with every new iOS version.

So why your iPhone data is lost after iOS update?

Technical anomalies after software upgrades are quite common. Even sophisticated Apple devices can lose data after updating to the latest iOS version or show other problems. Although you can restore your data using iTunes or iCloud backup , this may not work every time.

Addressing the problem, we have created a guide for you to recover data lost after an iOS update.

How to recover data lost after iPhone update

You are probably safe if you have created a backup in iTunes or iCloud before updating your iPhone. In this case, you can restore the lost data from the backup files. Otherwise, seek help of an iPhone data recovery software to recover lost data after iOS update.

Below are the methods to recover data lost after iPhone update:

1. Restore lost iPhone data using iTunes
2. Recover lost data after iOS update using iCloud
3. Recover data lost after iPhone update using software

Method 1: Restore lost iPhone data after iOS update using iTunes

Recover lost data from your computer using the iTunes backup you created before the iOS update.

Steps to recover iPhone data from iTunes backup:

• Connect iPhone to your PC/Mac with a USB cable. If a message asks for your device passcode or to Trust This Computer, follow the prompts.
• Launch iTunes.
• Select your iPhone under the device list.
• Click on Summary.

Figure: Restore from Backup in iTunes

• Click Restore Backup.
• In the Restore from Backup dialog box, select the relevant backup date just before the iOS update.
• Click Restore. Wait until the restore process finishes. Keep your iPhone connected after it restarts. All your lost iPhone data will be restored on the iPhone.

In case iTunes could not connect to iPhone and shows value is missing error, learn how to fix and connect to iTunes .

Method 2: Recover lost iPhone data after iOS update using iCloud

All iOS device users have iCloud backup advantage. If, after the iOS 16/15/14/13/12 update, your iPhone contacts, Camera Roll, notes, messages, etc., are missing, recover them using the iCloud backup.

However, this method resets your device, and all existing data gets deleted. This means any photos, videos, messages, contacts, etc., which were added or received after the iOS update are removed.

Steps to restore photos from iCloud on iPhone:

• Click to follow Settings >General > Transfer or Reset iPhone > Erase all Contents and Settings.

• In the dialog box, choose Erase Now.
• In the Apps & Data screen, tap Restore from iCloud Backup.

• Enter Apple ID to sign in to your iCloud account.
• Select the recent backup before the iOS update and click Restore. All your missing data will be back on iPhone.

Figure: iPhone restore from iCloud in progress

In case: iCloud backup is greyed out, know here how to fix it .

Method 3: Recover lost data from iPhone after iOS update using software

An iPhone data recovery software is the easiest and quick solution to restore lost iPhone data after iOS update. It is recommended when you don’t have the iPhone backup, or you’re unable to restore data using iCloud or iTunes.

Stellar Data Recovery for iPhone can find and restore contacts, videos, photos, audio, chat messages, Calendar, etc., deleted after updating to iOS 16/ 15/ 14/ 13. The software ensures that you recover even the hidden files in your iPhone or iPad after iOS update.

Moreover, you can restore old data without deleting any existing photos or videos that you added or clicked from your iPhone after the update.

The software can extract data from your iPhone, iTunes, and iCloud backup as well. There’s no need to reset or delete any data from your iPhone, when using the software.

Stellar Data Recovery for iPhone is helpful, in case:

• You don’t have iPhone backup.
• iPhone data recovery using iCloud or iTunes backup failed.
• Some of your Contacts, iMessages, chats, photos, videos, Safari bookmarks, etc., are missing after recovery from backup.
• You want a quick and easy method to recover lost data after iOS update.
• You don’t want to reset your device to recover the missing data after the update.

The software is compatible with series of iPhone 14 / 13 / 12 / 11 / XS / XR / X / 8 / 7 & below and supports the latest iOS 17, 16 15, 14, 13, 12 and below versions.

 

Steps to restore iPhone after iOS update using software

• Connect your iPhone/ iPad to computer.
• Download Stellar Data Recovery for iPhone on your PC or Mac.
• On the main screen of the software, select Recover from iPhone.

• Select the data you want to recover and click Next. The scanning process begins.

• Next, preview and select the required data. Click Save to restore data on iPhone.

You can also choose the module Recover from iCloud backup or Recover from iTunes backup, if required.

Conclusion

Sometimes after an iOS update, you may not be able to restore iPhone using iTunes or iCloud backups. In such a situation, use Stellar Data Recovery for iPhone. The software ensures you recover all data lost due to an iOS update.

The professional iOS data recovery software thoroughly scans your iPhone restoring missing contacts, iMessages, photos, videos, Voice Memos, Notes, WhatsApp chats, and other data. You can also preview the found data before saving them on your iPhone or iPad.

You can download the free trial of the software and preview the recovered iPhone data.

 

FAQs

1. Why did my contacts disappear on the iPhone?

If your contacts disappeared on your iPhone after installing iOS 16, it can be because you didn’t update the iOS appropriately. To recover lost iPhone contacts after the update, you need to factory reset your iOS device and try installing the iOS update again.

2. Where is the iPhone 16 update file located?

When updating your iPhone through iTunes on your Mac, you can find the update file in iPhone software updates. You’ll need to navigate to ~/Library/iTunes/iPhone Software Updates.

3. Which iPhones will get iOS 16 update?

iOS 16 updates are compatible with iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 13, iPhone 13 mini, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone XS, iPhone XS Max, iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus iPhone SE (3rd generation) and iPhone SE (2nd generation).

4. How to recover lost videos after the iOS 16 update?

If installing the iOS 16 update causes data loss, restore the iTunes or iCloud backup. However, if you forget to take a backup, for iPhone video recovery use Stellar Data Recovery for iPhone.

5. Is iPhone deleted text recovery possible after factory reset iOS?

Yes, there is a chance to recover deleted text after factory resetting iOS using the backup stored in iTunes or iCloud.

6. Will iOS 16 update delete my photos?

No, your iPhone data, such as videos, and photos don’t get deleted during iOS 16 update. But if there is any interruption during updates like a power cut then there is a chance to lose data from iPhone. At that time, use backup for iPhone photo recovery and to restore deleted or lost photos.

7. How to recover deleted notes from your iPhone?

iPhone deleted notes retrieval can be done using – The recently Deleted Folder and iCloud backup if you have previously enabled iCloud for Notes.

8. How to recover imessages on iPhone?

For recovering imessages or any other lost or deleted files use iCloud. Just open iCloud.com > Advanced section > Restore files. Next, choose the files you want to restore.