How to Restore iPhone from Backup when iTunes Backup is Corrupt or not compatible

Summary: Are you receiving the error, ‘iTunes backup was corrupt or not compatible’ while trying to restore iPhone? iPhone recovery is not possible from a corrupt backup file. This post shares how you can resolve corrupt iTunes backup file issue and restore iPhone’s lost data.

‘I dropped my iPhone and broke it. I got it repaired and formatted to factory settings to fix the various issues caused due to the fall. Since I had a backup in iTunes, so was not worried about my data. But had least idea that my iTunes backup file was corrupted! As I tried to restore iPhone from iTunes, a message appeared –: ‘iTunes backup was corrupt or Not compatible.’ Now I don’t know how to restore my iPhone. Please help.’ –  Simon, UK

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It’s not new when users get bowled over by iTunes when trying to restore their iPhone. iTunes sometimes shows a message that it could not restore iPhone because the backup was corrupt or not compatible with the iPhone that was being restored.

It may be because iTunes does incremental backup by updating the previous backup. It’s possible that some old backup data was corrupt, which results in the error message.

Whatsoever, it’s a fact that there’s no recovery possible from a corrupt backup file.

So how to fix such corrupt iPhone backup in iTunes and restore iPhone in such cases?

Here we share the best ways to fix corrupt iTunes backup file and efficient methods to restore iPhone’s lost data.

You can apply these methods on all iPhone models including series of iPhone 15, 14, 13, 12, 11, XS, XS Max, XR, X, 8 Plus, 8, 7 Plus, 7, 6S Plus, 6S, 6 Plus, 6, 5S, 5c, 5, 4S and 4 with latest iOS 16.x.

What you can do to fix ‘iTunes backup was corrupt or Not compatible’

Since you can’t repair or recover from a corrupt or incompatible iTunes backup file, it is best to delete such corrupt files and next try to create a new backup in iTunes.

How to delete your corrupt iPhone backup file in iTunes

1. Launch iTunes on your PC or Mac
2. Windows users click Edit > Preferences (on Windows PC). Mac users click iTunes Menu > Preferences
3. Select Find your iPhone backups
4. Select the corrupt or incompatible backup. Click Delete Backup
5. Close the iTunes Preferences window

How to delete the old iTunes backup files manually

If you don’t see the old backup in iTunes, then delete the backup manually.

1. In iTunes, under Summary click on Serial Number. You will see the iPhone’s UDID. Note it down.
2. Navigate to the iTunes backups folder on your computer.

On Mac follow: Finder > Option> Go menu> Library> Application Support >MobileSync> Backup

On Windows 11/10/8 follow: In Search box type %appdata%\Apple Computer\MobileSync\Backup. Press Enter key

If you installed iTunes from the Microsoft Store, follow: In Search box type %userprofile%\Apple\MobileSync\Backup. Press Enter key.

3. You will see the backup folders named by your device UDID
4. Select the folders with your device UDID and delete them
5. Next go to iTunes and take the backup again

How to backup iPhone in iTunes again

1. Connect your iPhone to computer via lightning cable
2. Launch iTunes
3. Click on Back Up Now The backup process begins.

| Did you get a message — iTunes can’t back up your iPhone because an error occurred? Here’s what you should do…
• Update your iOS to the latest version
• Update your iTunes to the latest version
• Disable antivirus software on your computer
• Now create backup in iTunes

|
| — |

How to restore iPhone when iTunes backup file is corrupt

Method 1: Restore iPhone from iCloud backup

Method 2: Recover from iCloud backup without erasing existing data

Method 3: Restore lost data directly from iPhone/ iPad

Method 1: Recover from iCloud backup

Instead of iTunes, you can restore iPhone by using the alternative backup solution, iCloud.

Steps to restore iPhone with iCloud

• Click to follow Settings > General > Reset> Erase all Contents and Settings

• A dialog box pops up, choose Erase Now
• Follow the instructions until you get on to the Apps & Data screen
• Tap Restore from iCloud Backup

• Sign in to your iCloud account
• Choose the recent backup and click Restore

Method 2: Recover specific files from iCloud without losing existing iPhone data

In case you want to restore specific data from backup, instead of complete backup, use an iPhone recovery software.

Steps to restore specific files from iCloud:

• Download and launch Stellar Data Recovery for iPhone on your computer.

• Select Recover from iCloud Backup on main screen of software.

• Select what you want to recover. Click Next
• Enter the Apple ID and password
• Select the relevant iCloud backup and click Scan

• Select the data in the iCloud backup files list on left and preview

• Click Save
• In the dialog box select computer or iPhone to save the recovered data. To save directly onto your iPhone, connect your iPhone to the computer.

Method 3: Recover data from iPhone

If iTunes could not restore iPhone or iPad because the backup was corrupt and neither iCloud is able to restore backup, recover data from the device directly. You can easily restore lost photos, videos, messages, calendar, voice memos, Safari bookmarks, etc., with this method. It works in cases of broken/ water-damaged iPhone, factory reset, iOS crash etc.

Steps to recover lost data from iPhone/ iPad

• Connect your iPhone to computer
• _Launch Stellar Data Recovery for iPhone _
• On the home screen select Recover from iPhone

• Select the data you want to restore
• Click Next

• Preview the data and click Save. You can save the recovered data on computer or iPhone

Click here

### **Conclusion**

You cannot repair or recover data from corrupt iTunes backup file that gives — ‘iTunes backup was corrupt or Not compatible’ message.

However, the situation can be tackled by deleting the corrupt backup file and creating a fresh new backup in iTunes.

To restore iPhone, you may use either the new iTunes backup or bypass iTunes by using alternative recovery methods. Other than iTunes, iCloud or Stellar Data Recovery for iPhone are the effective ways to restore lost data on your iPhone. Among these too, if you wish to restore specific data like photos, videos, voice memos, or contacts etc., Stellar Data Recovery for iPhone would be the best solution.

How to Recover Lost Data from iPhone After iOS Update?

Summary: If your iPhone data, such as photos, videos, contacts, messages, notes, etc., have disappeared after an iOS update, read this post. It guides you on how to recover data lost after an iPhone update to iOS 16/ 15/ 14/ 13. Also, download the best iPhone data recovery software — Stellar Data Recovery for iPhone — that can recover any data lost due to an iOS update or iOS crash.

‘When I upgraded my iPhone from iOS 15.6 to iOS 16.4, I lost my data (photos, videos, and apps) How can I restore data in my iPhone? Please help.’

As an iPhone user, you eagerly wait for iOS updates that fix various bugs and bring in new features and enhancements. But the charm of making your iPhone smarter and more secure vanishes when suddenly after the update, your contacts, messages, photos or videos, etc., disappear from your iPhone.

There have been several complaints about data loss from iPhone after upgrading to iOS 16, 15, 14, or 13. It is strange as Apple is known to enhance its iPhone data security with every new iOS version.

So why your iPhone data is lost after iOS update?

Technical anomalies after software upgrades are quite common. Even sophisticated Apple devices can lose data after updating to the latest iOS version or show other problems. Although you can restore your data using iTunes or iCloud backup , this may not work every time.

Addressing the problem, we have created a guide for you to recover data lost after an iOS update.

How to recover data lost after iPhone update

You are probably safe if you have created a backup in iTunes or iCloud before updating your iPhone. In this case, you can restore the lost data from the backup files. Otherwise, seek help of an iPhone data recovery software to recover lost data after iOS update.

Below are the methods to recover data lost after iPhone update:

1. Restore lost iPhone data using iTunes
2. Recover lost data after iOS update using iCloud
3. Recover data lost after iPhone update using software

Method 1: Restore lost iPhone data after iOS update using iTunes

Recover lost data from your computer using the iTunes backup you created before the iOS update.

Steps to recover iPhone data from iTunes backup:

• Connect iPhone to your PC/Mac with a USB cable. If a message asks for your device passcode or to Trust This Computer, follow the prompts.
• Launch iTunes.
• Select your iPhone under the device list.
• Click on Summary.

Figure: Restore from Backup in iTunes

• Click Restore Backup.
• In the Restore from Backup dialog box, select the relevant backup date just before the iOS update.
• Click Restore. Wait until the restore process finishes. Keep your iPhone connected after it restarts. All your lost iPhone data will be restored on the iPhone.

In case iTunes could not connect to iPhone and shows value is missing error, learn how to fix and connect to iTunes .

Method 2: Recover lost iPhone data after iOS update using iCloud

All iOS device users have iCloud backup advantage. If, after the iOS 16/15/14/13/12 update, your iPhone contacts, Camera Roll, notes, messages, etc., are missing, recover them using the iCloud backup.

However, this method resets your device, and all existing data gets deleted. This means any photos, videos, messages, contacts, etc., which were added or received after the iOS update are removed.

Steps to restore photos from iCloud on iPhone:

• Click to follow Settings >General > Transfer or Reset iPhone > Erase all Contents and Settings.

• In the dialog box, choose Erase Now.
• In the Apps & Data screen, tap Restore from iCloud Backup.

• Enter Apple ID to sign in to your iCloud account.
• Select the recent backup before the iOS update and click Restore. All your missing data will be back on iPhone.

Figure: iPhone restore from iCloud in progress

In case: iCloud backup is greyed out, know here how to fix it .

Method 3: Recover lost data from iPhone after iOS update using software

An iPhone data recovery software is the easiest and quick solution to restore lost iPhone data after iOS update. It is recommended when you don’t have the iPhone backup, or you’re unable to restore data using iCloud or iTunes.

Stellar Data Recovery for iPhone can find and restore contacts, videos, photos, audio, chat messages, Calendar, etc., deleted after updating to iOS 16/ 15/ 14/ 13. The software ensures that you recover even the hidden files in your iPhone or iPad after iOS update.

Moreover, you can restore old data without deleting any existing photos or videos that you added or clicked from your iPhone after the update.

The software can extract data from your iPhone, iTunes, and iCloud backup as well. There’s no need to reset or delete any data from your iPhone, when using the software.

Stellar Data Recovery for iPhone is helpful, in case:

• You don’t have iPhone backup.
• iPhone data recovery using iCloud or iTunes backup failed.
• Some of your Contacts, iMessages, chats, photos, videos, Safari bookmarks, etc., are missing after recovery from backup.
• You want a quick and easy method to recover lost data after iOS update.
• You don’t want to reset your device to recover the missing data after the update.

The software is compatible with series of iPhone 14 / 13 / 12 / 11 / XS / XR / X / 8 / 7 & below and supports the latest iOS 17, 16 15, 14, 13, 12 and below versions.

 

Steps to restore iPhone after iOS update using software

• Connect your iPhone/ iPad to computer.
• Download Stellar Data Recovery for iPhone on your PC or Mac.
• On the main screen of the software, select Recover from iPhone.

• Select the data you want to recover and click Next. The scanning process begins.

• Next, preview and select the required data. Click Save to restore data on iPhone.

You can also choose the module Recover from iCloud backup or Recover from iTunes backup, if required.

Conclusion

Sometimes after an iOS update, you may not be able to restore iPhone using iTunes or iCloud backups. In such a situation, use Stellar Data Recovery for iPhone. The software ensures you recover all data lost due to an iOS update.

The professional iOS data recovery software thoroughly scans your iPhone restoring missing contacts, iMessages, photos, videos, Voice Memos, Notes, WhatsApp chats, and other data. You can also preview the found data before saving them on your iPhone or iPad.

You can download the free trial of the software and preview the recovered iPhone data.

 

FAQs

1. Why did my contacts disappear on the iPhone?

If your contacts disappeared on your iPhone after installing iOS 16, it can be because you didn’t update the iOS appropriately. To recover lost iPhone contacts after the update, you need to factory reset your iOS device and try installing the iOS update again.

2. Where is the iPhone 16 update file located?

When updating your iPhone through iTunes on your Mac, you can find the update file in iPhone software updates. You’ll need to navigate to ~/Library/iTunes/iPhone Software Updates.

3. Which iPhones will get iOS 16 update?

iOS 16 updates are compatible with iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 13, iPhone 13 mini, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone XS, iPhone XS Max, iPhone XR, iPhone X, iPhone 8, iPhone 8 Plus iPhone SE (3rd generation) and iPhone SE (2nd generation).

4. How to recover lost videos after the iOS 16 update?

If installing the iOS 16 update causes data loss, restore the iTunes or iCloud backup. However, if you forget to take a backup, for iPhone video recovery use Stellar Data Recovery for iPhone.

5. Is iPhone deleted text recovery possible after factory reset iOS?

Yes, there is a chance to recover deleted text after factory resetting iOS using the backup stored in iTunes or iCloud.

6. Will iOS 16 update delete my photos?

No, your iPhone data, such as videos, and photos don’t get deleted during iOS 16 update. But if there is any interruption during updates like a power cut then there is a chance to lose data from iPhone. At that time, use backup for iPhone photo recovery and to restore deleted or lost photos.

7. How to recover deleted notes from your iPhone?

iPhone deleted notes retrieval can be done using – The recently Deleted Folder and iCloud backup if you have previously enabled iCloud for Notes.

8. How to recover imessages on iPhone?

For recovering imessages or any other lost or deleted files use iCloud. Just open iCloud.com > Advanced section > Restore files. Next, choose the files you want to restore.

How To Recover Data From Lost or Stolen iPhone In Easy Steps

Summary: Lost your iPhone and now worried about your precious data on it? This post shares how efficiently Stellar Data Recovery for iPhone can recover lost data from a lost or stolen iPhone using iCloud Backup.

When we lose our phone, then the only thing we worry about is the valuable data stored on it. To recover all our critical data (contacts, messages, photos, videos, voice memo, etc.) all we need to do is restore them either from iTunes or iCloud backup. What if due to some unknown reasons, we are unable to access the backup? Well, in such cases we can still recover our files from the backup via Stellar Data Recovery for iPhone software.

Apple is known for its flagship features and, one of them being able to automatically backup the iPhone data. ICloud and iTunes automatically back up iPhone data and updates it whenever you sync it to your Mac. The advantage of these backup systems is that you can recover your data when your iOS device is lost or stolen.

Speaking of which, a friend of mine lost his iPhone and was looking for ways to restore his critical data. As he had saved the information by backing it up, all he had to do was transfer the information to the new iOS device. However, as luck would have it, he was unable to access the backup files either.

To get rid of the deadlock, he decided to look for a third-party application which can recover iPhone data, and after some analysis, he opted for iPhone Data Recovery Software  by Stellar.

Stellar Data Recovery for iPhone (Ultimate Solution to Recover iPhone Data)

If your backup is accessible, you can recover data from the backup files. If you cannot access the backup files, then you need a third-party iPhone Data Recovery Software to recover data from your lost or stolen iPhone.

Stellar Data Recovery for iPhone provides you with 2 options to recover iPhone data i.e. either from iTunes backup files or iCloud backup files. It is easy to use and deploys a robust scanning algorithm so as to recover as much data as possible.

Irrespective of how you lost your iPhone data, you can get back your data in two Recovery modes namely:

1. from iTunes Backup
2. from iCloud Backup

Let’s look at each —

Recovery Mode 1: iTunes Backup Files

You can recover iPhone data if you have synchronised your iPhone with iTunes earlier. To recover data from iTunes Backup files, follow these steps:

i. Run Stellar Data Recovery for iPhone and select “Recover from iTunes Backup” tab

Figure 1 illustrates the main screen of the software

ii. The software displays the list of all iTunes backup files. Select the required backup file to recover

Figure 2 illustrates the entire list of the backup files

iii. From the Tree view, select the supported file categories which will list all the items under that category head.

iv. Preview the selected backup files and save the files

Figure 3 represents the preview of the files

**Note: You can preview the existing and deleted files. Moreover, type the keyword or filename in the search box to search for a particular file.

v. Click the Save button to recover the file.

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You can restore your iPhone data from iCloud Backup files as well. Follow the steps given below:

i. Install and Run Stellar Data Recovery for iPhone and select “Recover from iCloud Backup” tab.

Figure 5 represents the home screen of the software

ii. Next, enter the Apple ID and Password and sign in to iCloud.

Figure 6 illustrates the credential page

iii. After entering the necessary credentials, the software displays the list of all the backup files. Select the required files and press the Scan button

Figure 7 Represents the list of all files

iv. Preview the selected files and press the Save button which you can save to the desired location.

Figure 8 illustrates the preview of the files

The Process is over!!

What does Stellar Data Recovery for iPhone offers?

• Supports latest iOS 17, 16 15, 14, 13, 12 and below
• Recovers data from iTunes/iCloud Backup files
• Supports multiple device connections
• Data recovery from encrypted iTunes Backup files
• Provides option to import files to iPhones

Concluding Note

Simplicity is one of the several major aspects that are frequently sought by users. On that note, the interface of Stellar Data Recovery for iPhone software is quite simple and intuitive, and users can quickly and accurately recover iPhone data. With that said, do make it necessary to regularly backup your iPhone data.

How to Recover Deleted Photos, Videos & Music Files from iPhone

Summary: Learn how to recover deleted photos, videos and music files from iPhone using the best recovery software —Stellar Data Recovery for iPhone.

There are zillions of tutorials one can find on how to take incredible photos with the A10 fusion chipped smartphone; however, few know how to recover deleted photos from iPhone. As a coin has two sides, through this post, we will explore the other untouched, unexplored side.

iPhone has been the epitome of perfection ever since it entered the smartphone realm. With stellar features and functionality, iPhone has become the highest selling property. There are some hidden iPhone camera features that users can utilize and take amazing photos and videos which leave a lasting impression.

Get Started Here!!!

Recovering deleted photos from iPhone is a straightforward process and do not involve much complexity, provided the right steps are implemented in the right manner.

Without much ado, you can recover deleted iPhone photos or videos with these simple steps. Let’s delve into it in detail.

Solution 1:

Apple has made it easy to recover deleted iPhone photos. Here’s what you need to follow:

1. Go to the Albums and access your photos.
2. Scroll down and select ‘Recently Deleted’ folder.
3. In this folder, you will find all the photos that have been deleted.
4. Simply tap the photo you want to recover and press “Recover.”
5. To permanently delete a photo, press “Delete”.

Figure 1 represents how to recover photos from Recently Deleted folder

**Important: _In the ‘Recently Deleted’ folder, you’ll find photos, video & music files that have been deleted within the last 30 days only. To recover them before that period, either you have to restore from iTunes or iCloud backups or use iPhone photo recovery software _.

Solution 2:

iCloud Photo Library to Your Rescue:

You can recover iPhone photos or videos through iCloud Photo Library. iCloud Photo Library securely stores your photos and videos on iCloud. It automatically saves all your photos and videos in iCloud so that you can access the library from any device.

Follow these steps to turn on the iCloud Photo Library:

1. Go to settings < [your name] < iCloud < Photos, then turn on iCloud Photo Library (iOS 10.3 or later).
2. In iOS 10.2 or earlier, go to Settings < iCloud < Photos.

**Important: Ensure that you’re signed in to iCloud with the same Apple ID as on all of your devices. Things can be complicated as iCloud Photo Library is synced with your different Apple devices which means there could be multiple copies and if a photo, video or music file is deleted from a device, it will not be available on the other devices as well. Deletion sync across all the devices.

Solution 3:

iTunes Backup is there to recover all your photos.

1. Click File menu, select Devices < Restore from Backup.

Or

1. Open the iOS device’s Summary tab. There are two ways to access this:
2. Click the device button in the upper right corner.
3. In iTunes tab, click the View menu and select Show Sidebar. Select your iOS device in iTunes under Devices.
4. Click the Restore Backup button.

Solution 4:

Use Stellar Data Recovery for iPhone:

iPhone Data Recovery Software  by Stellar is an ideal tool to recover lost data from your Apple devices. Utilizing its advanced algorithm, you can scan and recover data (photos, videos, calendar, notes, messages, call history, etc.) from your device. Furthermore, you can recover data from iCloud and iTunes backup as well.

 

1. Connect your iPhone to your system and launch “Stellar Data Recovery for iPhone” software.
2. Select “Recover from iPhone” and the software will scan your device for the contents.
3. Click on any file to see its preview.
4. Finally, click “Save” to save the recovered file to the preferred location.

The Final Word

Apple reflects perfection in its design and innovation; therefore, it constantly thrives to provide its consumers with the best platform. One such feature is that iOS can back up your photos on cloud services automatically so that you have access to them at any given time.

Moreover, there are iTunes backup, iCloud backup options available along with iPhone Data Recovery Software as well; but, it is advisable to backup your iPhone photos or videos timely and manually to avoid unnecessary issues.