How to Restore iPhone from Backup when iTunes Backup is Corrupt or not compatible

Summary: Are you receiving the error, ‘iTunes backup was corrupt or not compatible’ while trying to restore iPhone? iPhone recovery is not possible from a corrupt backup file. This post shares how you can resolve corrupt iTunes backup file issue and restore iPhone’s lost data.

‘I dropped my iPhone and broke it. I got it repaired and formatted to factory settings to fix the various issues caused due to the fall. Since I had a backup in iTunes, so was not worried about my data. But had least idea that my iTunes backup file was corrupted! As I tried to restore iPhone from iTunes, a message appeared –: ‘iTunes backup was corrupt or Not compatible.’ Now I don’t know how to restore my iPhone. Please help.’ –  Simon, UK

It’s not new when users get bowled over by iTunes when trying to restore their iPhone. iTunes sometimes shows a message that it could not restore iPhone because the backup was corrupt or not compatible with the iPhone that was being restored.

It may be because iTunes does incremental backup by updating the previous backup. It’s possible that some old backup data was corrupt, which results in the error message.

Whatsoever, it’s a fact that there’s no recovery possible from a corrupt backup file.

So how to fix such corrupt iPhone backup in iTunes and restore iPhone in such cases?

Here we share the best ways to fix corrupt iTunes backup file and efficient methods to restore iPhone’s lost data.

You can apply these methods on all iPhone models including series of iPhone 15, 14, 13, 12, 11, XS, XS Max, XR, X, 8 Plus, 8, 7 Plus, 7, 6S Plus, 6S, 6 Plus, 6, 5S, 5c, 5, 4S and 4 with latest iOS 16.x.

What you can do to fix ‘iTunes backup was corrupt or Not compatible’

Since you can’t repair or recover from a corrupt or incompatible iTunes backup file, it is best to delete such corrupt files and next try to create a new backup in iTunes.

How to delete your corrupt iPhone backup file in iTunes

1. Launch iTunes on your PC or Mac
2. Windows users click Edit > Preferences (on Windows PC). Mac users click iTunes Menu > Preferences
3. Select Find your iPhone backups
4. Select the corrupt or incompatible backup. Click Delete Backup
5. Close the iTunes Preferences window

How to delete the old iTunes backup files manually

If you don’t see the old backup in iTunes, then delete the backup manually.

1. In iTunes, under Summary click on Serial Number. You will see the iPhone’s UDID. Note it down.
2. Navigate to the iTunes backups folder on your computer.

On Mac follow: Finder > Option> Go menu> Library> Application Support >MobileSync> Backup

On Windows 11/10/8 follow: In Search box type %appdata%\Apple Computer\MobileSync\Backup. Press Enter key

If you installed iTunes from the Microsoft Store, follow: In Search box type %userprofile%\Apple\MobileSync\Backup. Press Enter key.

3. You will see the backup folders named by your device UDID
4. Select the folders with your device UDID and delete them
5. Next go to iTunes and take the backup again

How to backup iPhone in iTunes again

1. Connect your iPhone to computer via lightning cable
2. Launch iTunes
3. Click on Back Up Now The backup process begins.

| Did you get a message — iTunes can’t back up your iPhone because an error occurred? Here’s what you should do…
• Update your iOS to the latest version
• Update your iTunes to the latest version
• Disable antivirus software on your computer
• Now create backup in iTunes

|
| — |

How to restore iPhone when iTunes backup file is corrupt

Method 1: Restore iPhone from iCloud backup

Method 2: Recover from iCloud backup without erasing existing data

Method 3: Restore lost data directly from iPhone/ iPad

Method 1: Recover from iCloud backup

Instead of iTunes, you can restore iPhone by using the alternative backup solution, iCloud.

Steps to restore iPhone with iCloud

• Click to follow Settings > General > Reset> Erase all Contents and Settings

• A dialog box pops up, choose Erase Now
• Follow the instructions until you get on to the Apps & Data screen
• Tap Restore from iCloud Backup

• Sign in to your iCloud account
• Choose the recent backup and click Restore

Method 2: Recover specific files from iCloud without losing existing iPhone data

In case you want to restore specific data from backup, instead of complete backup, use an iPhone recovery software.

Steps to restore specific files from iCloud:

• Download and launch Stellar Data Recovery for iPhone on your computer.

• Select Recover from iCloud Backup on main screen of software.

• Select what you want to recover. Click Next
• Enter the Apple ID and password
• Select the relevant iCloud backup and click Scan

• Select the data in the iCloud backup files list on left and preview

• Click Save
• In the dialog box select computer or iPhone to save the recovered data. To save directly onto your iPhone, connect your iPhone to the computer.

Method 3: Recover data from iPhone

If iTunes could not restore iPhone or iPad because the backup was corrupt and neither iCloud is able to restore backup, recover data from the device directly. You can easily restore lost photos, videos, messages, calendar, voice memos, Safari bookmarks, etc., with this method. It works in cases of broken/ water-damaged iPhone, factory reset, iOS crash etc.

Steps to recover lost data from iPhone/ iPad

• Connect your iPhone to computer
• Launch Stellar Data Recovery for iPhone
• On the home screen select Recover from iPhone

• Select the data you want to restore
• Click Next

• Preview the data and click Save. You can save the recovered data on computer or iPhone

Conclusion

You cannot repair or recover data from corrupt iTunes backup file that gives — ‘iTunes backup was corrupt or Not compatible’ message.

However, the situation can be tackled by deleting the corrupt backup file and creating a fresh new backup in iTunes.

To restore iPhone, you may use either the new iTunes backup or bypass iTunes by using alternative recovery methods. Other than iTunes, iCloud or Stellar Data Recovery for iPhone are the effective ways to restore lost data on your iPhone. Among these too, if you wish to restore specific data like photos, videos, voice memos, or contacts etc., Stellar Data Recovery for iPhone would be the best solution.

How to Fix iPhone Stuck at ‘attempting data recovery’ Loop

Summary: If your iPhone gets stuck at ‘attempting data recovery’ loop screen while updating iOS, learn how to fix iPhone failed iOS update error and efficiently recover lost data using Stellar Data Recovery for iPhone.

Since the release of iOS 16, there are frequent complaints about flood updates leading to the ‘attempting data recovery’ loop. Moreover, users are concerned about data loss in such situations.

Users globally reported that their iPhone gets stuck in the ‘attempting data recovery’ loop while trying to install iOS updates. The issue occurs when they update to iOS 16 versions by using iTunes. It leaves the update in the lurch and erases some or all data from their iPhone.

iOS updates breathe new life into your device. However, the truth is that Apple’s every update brings some bug or new problem, like this one.

Read this post further if your iPhone screen gets stuck at the ‘attempting data recovery’ loop during an iOS update.

It shares how to fix iPhone ‘attempting data recovery’ failed problem and recover lost iPhone data in any case.

You can apply the methods on iPhone 14, 13, 12, SE, 11, XS, XR, X, 8, 7, 6, 5, and 4 series. They are relevant to iOS 16 and below versions.

Common causes of ‘attempting data recovery’ loop on iPhone

The attempting to data recovery failed problem usually occurs when iOS is updated with iTunes. The ‘attempting data recovery’ screen takes a long time and is often followed by a prompt ‘press home button to restore.’

Some of these occurrences were reported in the following scenarios:

• Users unplugged the iPhone from a PC or Mac during the update
• Downgrading from iOS 16 to 15 or below
• Updating iOS after jailbreak

How to fix iPhone stuck at the ‘Attempting Data Recovery’ loop

1. Force Restart iPhone
2. Put iPhone into Recovery Mode

Method 1: Force Restart iPhone

It’s essential to know that a force restart differs from a normal Restart. A force restart is advised when iPhone is not in its normal working condition. It is either hanged or stuck at the Apple logo or another screen in Recovery Mode or Restore Mode. It cuts the power and turns on the iPhone again. Force restart usually fixes many iPhone issues.

Steps to Force Restart iPhone 8 and earlier:

• Press and fast release the Volume Up button
• Press and fast release the Volume Down button
• Press and hold the Side button (power) until the Apple logo appears

Steps to Force Restart iPhone X and later:

• Press and quickly release the Volume Up button
• Press and quickly release the Volume Down button
• Press and hold the Side button until you see the recovery-mode screen.

Method 2: Put iPhone into Recovery Mode

If Force Restart doesn’t help, try this method. Recovery Mode helps in cases of failed iOS updates. Thus, whenever the iOS updates, the iPhone gets stuck at the ‘attempting data recovery,’ op put the device on Recovery Mode.

[Caution]: Recovery Mode erases the iPhone data, which can be restored with the help of iTunes backup. So, make sure that the iTunes version is the latest.

Steps to put iPhone on Recovery Mode:

1. Connect iPhone to computer
2. Open iTunes
3. Force restart iPhone (with steps mentioned above)
4. A dialog box appears. Select Update

5. After the Update process completes, set up your iPhone.

Fixed ‘attempting data recovery’ failed problem. Further, how to restore data on iPhone

Recovery Mode, though fixes iPhone’s ‘attempting data recovery’ issue but at the same time erases all information from the device. You can restore iPhone data from iTunes backup or iCloud backup.

In case, iTunes/iCloud backups are not able to restore iPhone or you discover that some of the data is still missing after restoring the device, choose Stellar Data Recovery for iPhone .

The software is also helpful when you don’t want to recover all the data from iTunes or iCloud unnecessarily. Instead, it. It lets you recover precisely what you want, by allowing you to choose specific files like photos, videos, WhatsApp chats, or memos, Calendar, etc., and restoring them on the device.

Additionally, Stellar Data Recovery for iPhone also restores the data lost and deleted after jailbreak, water damage, a Black screen of death, iPhone stuck at Apple logo , screen damage iPhone, factory reset, etc. It supports recovery from iPhone 15, 14, 13, 12, SE, 11, XS, XR, X, 8, 7, 6, 5, and 4 series.

Steps to Restore Data on iPhone with Stellar Data Recovery of iPhone

• Download Stellar Data Recovery for iPhone on PC/ Mac
• Connect iPhone to the computer
• Select iTunes from the software screen
• Follow the simple on-screen instructions

Wrapping Up

Users look forward to iOS updates. However, the experience can get irritating, when iPhone software updates fail. For example, iPhone ‘attempting data recovery’ loop is a common problem faced after attempts to upgrade to the latest iOS 16.

Force restart of the device often resolves the ‘attempting data recovery’ loop issue. If this doesn’t work, further try to get your iPhone on Recovery Mode. Later restore data via iTunes or Stellar Data Recovery for iPhone. The software approach is straightforward and lets you select and restore the informathat you want.

How to Put iPhone or iPad on Recovery mode? (Step by Step Tutorial)

Summary: DFU or Recovery mode is a way to recover your iPhone or iPad using a computer in case of technical issues. Read this post for a step-by-step process of how to enter and exit Recovery Mode and DFU mode on iPhone.

When you run out of solutions to troubleshoot your iPhone, Recovery Mode or DFU Mode comes as a rescue. Whether iPhone stops booting or fails to restore, you can use the functions in iPhone and fix the issue.

But the method to bring an iPhone in DFU or Recovery Mode varies in each iPhone model and iPad.

This post will guide you on how to enter and exit Recovery and DFU Modes in different iPhone and iPad variants. But first, understand what these iPhone functions are and their uses.

What is Recovery Mode and its use?

Recovery Mode uses iBoot to upgrade or restore your iPhone. iBoot is a bootloader program for iOS devices. Recovery Mode helps install the same or above iOS firmware version already on your iPhone. The iPhone screen in Recovery Mode prompts to connect iPhone to iTunes, showing a computer image.

Recovery Mode helps fix iPhone updates or restore issues, such as iPhone stuck at the Apple logo , unable to open the locked iPhone or want to reset iPhone but forgot iPhone passcode .

What is DFU Mode and its use?

Device Firmware Update or DFU mode lets your iPhone connect with iTunes on the computer without iBoot. As DFU mode doesn’t use iBoot, you can make changes in the operating system of the iOS device. An iPhone in DFU mode has a completely black screen.

Putting iPhone into DFU mode is the solution when Recovery Mode doesn’t resolve the problem. DFU mode can restore or upgrade iPhone. This mode is also commonly used to downgrade or jailbreak iPhone s.

Caution — you may lose all your iPhone data!

If you are entering DFU mode, make sure to back up your iPhone data . DFU mode permanently erases iPhone data . So always back up your videos, photos, messages, chats, Notes, etc., either to iCloud or iTunes.

However, if you have lost iPhone data and don’t have a backup, then immediately download iPhone data recovery software — Stellar Data Recovery for iPhone . The software helps to restore lost or deleted iPhone contacts, call logs, photos, videos, text, FaceTime, audio, chats, Calendar, Notes, Safari bookmarks, etc. It is quick to recover and extremely user-friendly.

What is required to perform Recovery and DFU modes in iPhone?

1. Windows or Mac system.
2. Lightning to USB cable.
3. iTunes updated to the latest version on your computer.

How to put iPhone 6 and earlier versions in Recovery Mode
Follow the below steps to enter Recovery Mode on iPhone 6, iPhone 6s, iPhone 6s Plus, iPhone 5s, iPhone 5, iPhone 4s, and iPhone 4.

• Connect your iPhone to your PC using USB Lightning Cable and launch iTunes.
• Press and hold down the Home and Power button to turn the iPhone.

• Then connect the USB cable to iPhone and turn it on by holding the Home button.
• Continue to hold the Home button until a pop-up appears informing ‘an iPhone has been detected in recovery mode’ on your system.
• In Recovery mode, you can either restore the iPhone, set it up as new, or just recover your backups.

How to put iPhone 7 in Recovery Mode
It’s easy to enter Recovery Mode on iPhone 7 or iPhone 7 Plus. Follow the below steps:

• Turn off your iPhone 7 and connect it to your Mac or Windows computer.
• Ensure iTunes or Finder is running on the system.
• Press and hold the Power and Volume down button for 10 seconds.
• While continuing to hold the Volume down button, release the Power button.

• Release the button if you see the iTunes has detected an iPhone in recovery mode message on your system.

How to put iPhone 8 in Recovery Mode
If you want to enter the Recovery Mode on iPhone 8 and its variants, follow the below steps:

• Connect your iPhone 8 to your Mac or Windows system with a USB cable.
• Next, press and release the following buttons in a sequence Volume Up button, Volume Down, and Side button until your device reboots. Continue holding the Side button, even after seeing the Apple logo appear.
• Release the Side button once the Connect to iTunes logo appears on the iPhone’s display.

• Launch iTunes, and you should see a message stating, “There is a problem with the iPhone that requires it to be updated or restored.” You can choose to Update or Restore your iPhone’s software.

How to put iPhone 11 into Recovery Mode
To enter Recovery Mode on iPhone 11, iPhone 11 Pro, or iPhone 11 Pro Max, follow these steps:

• Connect your iPhone with your Mac or PC and launch iTunes.
• Force restart your iPhone with the following steps:
  • Press and release the Volume Up button.
  • Press and release the Volume Down button.
  • Press and hold the Side button.
• Make sure to release these buttons if you see the recovery mode screen with the “Connect to iTunes” screen.
• Then choose your iPhone in iTunes, and you will see a pop-up saying that your iPhone is in Recovery Mode. Here, you can either update or restore your iPhone.

How to put iPhone 12 into Recovery Mode
Follow the below steps to enter Recovery Mode on iPhone 12, iPhone 12 mini, iPhone 12 Pro, and iPhone 12 Pro Max:

• Update iTunes to the latest version.
• Connect your iPhone to your PC or Mac via Lightning to a USB cable.
• Note: If you are connecting your iPhone to the computer for the first time, click on ‘Trust’ in the Trust This Computer dialog box and follow the prompts.
• Once your iPhone is paired with the computer, press the Volume up button followed by the Volume down button and release.
• Press and continue to hold the Side button until you see the ‘Connect to computer’ screen on your iPhone. While on your computer, you would see the iPhone Recovery Mode message in iTunes, confirming that your iPhone has entered into Recovery Mode. The computer asks you to either Update or Restore your iPhone**.** Click on any based on your requirement.

If you choose Update, iTunes will update your iPhone 12 to the latest iOS release. This won’t lead to any loss of data.

If you select Restore: It will erase iPhone data completely and renew your entire iPhone.

How to put Recovery Mode on iPhone 13
Entering Recovery Mode on iPhone 13 and iPhone 13 Pro has the same steps as iPhone 12. To enter the Recovery Mode, connect your iPhone to your computer and do the following steps in quick succession.

• Press the Volume up button and release.
• Press the Volume down button and release.
• Press and continue to hold the side button until the ‘Connect to iTunes’ screen appears on iPhone.

How to put Recovery Mode on iPhone 14
To use recovery mode on iPhone 14 and iPhone 14 Pro, follows these steps:

1. Connect your iPhone to your system with a Lightning cable.
2. Now on iPhone, press and quickly release the Volume up, Volume down, and side buttons until you see the recovery mode screen.
3. Select your iPhone in the Finder/iTunes window and choose to update or restore your iPhone.

How to exit Recovery Mode on iPhone
It’s easy to exit Recovery Mode on iPhone. Follow the below steps:

• Hold the Home button and Lock button to exit DFU mode on iPhone 6 and earlier versions until your device reboots.
• To exit DFU mode on iPhone 7/7 Plus, hold the Side and Volume Down buttons until the device reboots.
• To exit the Recovery Mode on iPhone 8 or later version, press and hold the Side button until the “Connect to iTunes” screen disappears, and then iPhone should reboot back into iOS.

How to put Recovery Mode on iPad
To enter Recovery Mode on the iPad, follow these steps:

• Connect your iPad to Windows or Mac system using a USB cable.
• For iPad with a Home button: Press and hold the Home button and the Top/Side button until your iPad enters recovery mode.
• For iPad without a Home button: Quickly press and release the Volume Up button, Volume Down button, and the Top button. Keep holding the Top button until the iPad enters recovery mode.

How to put iPhone into DFU mode ?
Follow the below steps to enter DFU Mode on iPhone and its various version:

1. Connect iPhone to PC or Mac via USB cable. Note: If the ‘Trust This Computer’ dialog box appears, follow the prompts.
2. Once your iPhone is paired with a computer, follow these steps:

How to Enter DFU Mode on an iPhone 8 and later versions

• Press the Volume up button, then Volume down button, and release.
• Quickly press and hold the Side button for about 5 seconds.
• Along with the Side button, press and hold the Volume down button.
• Release the Side button and continue to hold the Volume down button for about 10 seconds.
• Once you see the ‘Recovery Mode’ screen in iTunes on your computer, you have successfully entered the DFU mode. However, the iPhone screen remains black in DFU Mode.

How to Enter DFU Mode on an iPhone 7

• Press and hold the Power and the Volume down buttons for 8–10 seconds.
• Release the Power button and continue to hold the Volume down button.
• Release the Volume down button once your iPhone has entered recovery mode.

How to Enter DFU Mode on an iPhone 6S or Earlier Versions

• Press and hold the Power/Sleep and Home buttons together for 10 seconds.
• Release the Power/Sleep button, but continue holding the Home button.
• Release the Home button once you see iTunes/Finder has detected an iPhone in recovery mode message.

Note: If you see the Apple logo on your iPhone, try again and repeat the above steps carefully.

How to exit DFU Mode on iPhone ?
If you want to exit DFU Mode on iPhone and its variants, follow the below steps:

How to Exit DFU Mode on an iPhone 8 or Later versions

1. Press the Volume Up button and quickly release.
2. Press the Volume Down button and quickly release.
3. Now, press and hold the Side button until the Apple logo appears on iPhone. This indicates your iPhone has exited DFU Mode. Your iPhone would boot to the ‘Lock’ screen in a few seconds. Now, enter your passcode and continue to use your iPhone.

How to Exit DFU Mode on an iPhone 7
Press and hold the Power or Sleep button and the Volume down button until you see the Apple Logo.

How to Exit DFU Mode on iPhone 6 or Earlier versions
Hold the Home button and the Power button of the iPhone simultaneously until Apple’s logo appears on the screen.

Conclusion

Whenever your iPhone and its variants show problems like being stuck at the Apple logo, won’t upgrade, restore, or respond, you can use Recovery Mode and DFU Mode functions to resolve the problem. But don’t forget to back up your iPhone data before using these functions.

However, in any unfortunate incident of data loss while performing the functions, trust Stellar Data Recovery for iPhone – a software that brings back lost data on your iPhone securely.

FAQ

1. Does DFU Mode delete iPhone data?

If you use DFU mode to install something or restore your device, all your iPhone’s data will be erased.

2. Can you enter the recovery mode if your iPhone is disabled?

An iPhone is disabled when a user enters an incorrect password too many times on the lock screen. You should be able to enter the recovery mode using the same steps mentioned above and restore your iPhone to regain access.

3. How to put the iPhone in recovery mode without a computer?

A computer is not necessary to enter the recovery mode on an iPhone. You only need to press the right buttons, depending on your iPhone model, to enter the recovery mode. However, to restore your iPhone – you will need a computer.

How to Recover Deleted Data from iPhone using Stellar Data Recovery for iPhone?

Stellar Data Recovery for iPhone is an ideal tool for efficiently recovering deleted data from iPhone devices. This software can recover photos, videos, messages, call history, calendar, notes, etc. The tool uses an advanced algorithm, which scans through the memory and recovers data from any cases of data loss. In addition, this iPhone data recovery software  also uses a very simple and easy-to-use graphical user interface, making the entire process very easy to perform. Therefore, you can follow the below-mentioned steps to recover deleted photos and contacts from an iPhone device using Stellar Data Recovery for iPhone.

 

Note: Run the latest version of iTunes services before launching the software.

1. Connect your iPhone to a computer via USB cable for recovery from iPhone. Once you launch the software, you have three options to choose from. Recover from iPhone, Recover from iTunes backup and Recover from iCloud backup.

2. Once Computer detects your iPhone, select ‘Recover from iPhone’, choose what you want to recover, and click “next”. It will show you the iOS devices connected to your system. Next, select your device and click “scan.”

3. After scanning the device, you will see details of all the recoverable items listed in the left-hand side panel.

4.   Now select and preview the required items by clicking the corresponding checkbox in front of each item.

5.   Click on ‘Save’ option to save the recovered items either on the Computer or iPhone depending on chosen location

Stellar Data Recovery for iPhone® Stellar Data Recovery for iPhone® is the best DIY software to recover missing or accidentally deleted Contacts, Messages, Calendar, Photos, Videos, Call History etc directly from iPhone or iPad.

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